MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1992 results found
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Client froze
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…
3 votes -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
3 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this…3 votes -
freezing game when tokens leave the battle field ios
when tokens leave the battlefield or a creature dies from 0 toughness(toxic deluge) the game freezes
3 votes -
Bug recurrente
Se generan interrupciones de duelos en momentos aleatorios, los cuales toman como si estuviera inactivo y me hacen perder duelos por inacción siendo que el sistema no me permite interactuar ni resuelve la cadena pendiente. Problema persiste desde la última actualización hasta ahora.
3 votes -
Munitions not requesting target... turn stops and times out... gamebreaking
When I sacrifice a munition, the game hangs, the turn does not progress (since last update). Usually you can sacrifice a munition (made from weapons manufacturing) and choose a target for damage 2. Does not ask for target, turn stops times out, game over for me.
3 votes -
Character alpha channel is broken making text unreadable
On my Pixel 6, can't read text after latest update
See pic
3 votes -
Action freeze
All gameplay freezes after hitting with an attack. Music and emotes are still available, but conceding does nothing to stop this. This has happened 3 times in 24 hours and it makes me hesitant to enter events for fear of losing games to this.
3 votes -
Feedback option
Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"
With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices of…
3 votes -
lighting axe without discard or 5 mana additional cost
2nd time that a player uses this card in MTG ARENA and the additional cost isn't working properly.
Using PC.3 votes -
App doesn't work
Can't start the app on android. Cleaned the cache does not make a difference.
3 votes -
wish bug
After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish
3 votes -
Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
Stargaze Stall
Casting Stargaze and waiting for your timers to run out doesn't progress the game and can be used to stall possibly indefinitely.
Update: My game is softlocked, as the Concede button doesn't work.
This is an immensely critical bug that needs to be fixed immediately.3 votes -
Timeout mid match
In 2 out of 3 of my matches today, the game would freeze after I took my action for the turn, and the screen would flash indicating I was timing out the match, but it gave me no option to continue playing. Before, I had some luck closing and reconnecting mid match quickly to fix issues like this,but in this case it kept getting stuck on this bugged loading screen. I am playing on android.
3 votes -
In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.
Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.
3 votes -
Timer is counting down even when responding to trigger is impossble
As of today's update (first tmnt loading screen I've seen - android) I have lost 3 ranked matches due to my action timer depleting when an ability is placed on the stack that I cannot respond to. I am unable to pass, and I have auto pass enabled.
3 votes -
surveil
[Yera and Oski, Weaver and Guide] returning to the battlefield from Exile triggers Surveil overlay instead of "Look into opponents hand and choose a card type". In my case it returned to battlefield because it had been exiled by Sheltered by Ghosts, and I exiled with Sheltered by Ghosts the opponents creature enchanted by Sheltered by Ghosts, but apparently bugs out when it returns to the battlefield for many reasons.
No action is possible during the Surveil overlay, spending all the time until you lose the rest of your turn (or game in some cases) and Yera enters the battlefield…3 votes -
Loss from nowhere
Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.
3 votes -
Sparky Won't Go Away
Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!
3 votes
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