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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1744 results found

  1. BUG: Error with Reduced Casting Cost of "Out of Air"

    Hello,

    The LCI card "Out of Air" is not properly allowing interaction in MTGA when a creature card is played. I had two open blue mana and multiple creatures were played against me and no prompt to utilize the card as a counter spell.

    This caused an extreme shift in the game state and caused a loss.

    The issue is repeatable by leaving two blue mana open, which should be the card cost against a creature, and having an opponent play a creature.

    Please fix.

    Thank you,
    -Bob

    1 vote

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  2. Mastery

    Today,I won three BO1 but not get weekly Mastery Xp,it always stopped at 0/1000 to level 10.And the Progress bar of weekly rewards has changed!
    Using iPad;

    1 vote

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  3. Draft

    during the sideboarding phase in the traditional ixalan draft in g3 my scroll arrow interface was buggy and also the card huatli’s final strike was missing.

    1 vote

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  4. で、ここに丸投げして何もしないと、ほーんと素晴らしい組織だ

    初期からずーっと言ってるけどUIが無駄に重くて見ずらい、その上頻繁に落ちる安定感のなさ
    さらに恣意的ドロー操作を露呈させないためにリプレイ、戦績機能もなし、頭わいてる?エンジニア全員首にしたか?

    4 votes

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  5. Untargetable creatures

    On Android in MTG Arena. Facing Tefari, unsure if that's the issue. Switching tasks from arena to email and then back, my creatures are no longer targetable by my own spells and they also don't untap in the untap step. No effects on the board could explain. Not sure how to upload a log from Android.

    1 vote

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  6. Arena Client Crashing

    The Arena client crashes on my Samsung S23 Ultra about every other time I try to play a match. This was not happening until I reinstalled the program in September. The lack of support is making you all look pretty incompetent. Please fix whatever you have to and stop sucking all the fun out of this game.

    1 vote

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  7. Bug - Account stuck in 'Waiting for Server...'

    Hi,

    After logging into my account, I'm stuck in waiting for server both in Mac and Mobile, prior to the main menu screen.

    I believe it has something to do with bad draft state - Few days ago after the release of Caves of Ixalan, I was able to queue in WOE: Alchemy draft (was it still open for drafting?). I saw that the event is in progress, with a timer of ~30 hours to completion, and that I'm able to join a draft. My initial thought was that somehow I paid for the event without noticing, and without playing…

    1 vote

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  8. Mastery pass unlock shows incorrect unlock items

    When using iOS (iPad), going to the lost caverns mastery pass unlock screen when above level 1, it shows items you would unlock via the eldraine pass I.e. kellan avatar and sleeve.

    1 vote

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  9. Creatures Visually Displaying as Lands

    Opponent creature spells did not display on the stack, and came into play visually as lands, showing no info as to what they were or what their stats were. This made it basically impossible to actually play out the game. On iPad.

    1 vote

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  10. Discover UI Text

    When using the "Discover" Mechanic, the text on the button to put the card in hand is inconsistent and can lead to confusion. Sometimes the button says "Keep In Hand" and sometimes it says "Decline". See attached screenshots.

    1 vote

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  11. Load into fresh game, unable to take any action/opponent unable to take any action

    Now that it has happened to me, i realize it is a rampant issue. Loading into a fresh match and I can't do anything except interact with the emotes and see that the game clearly thinks it's my turn because 'thinking' is one of the emote options. I alt f4 the game and come back in and two turns have passed. I have experienced this from both sides, multiple times a day. So I know it is an issue with the game and not with my setup.

    1 vote

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  12. Decklist is Glitched white

    There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?

    15 votes

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  13. Additional Clarity with many tokens

    I play Arena on a PC.
    Last night I activated "Horn of Gondor" with a "Rosie" in play.
    The game was asking for where to put the counters but because I had approximately two-dozen tokens in play there were a few problems:
    1. It was difficult to identify which tokens were just created;
    2. the game got very laggy, so it was difficult to know whether my selection of +1/+1 counter had registered;
    3. I ran out of table space;
    4. I couldn't identify which tokens had counters already.

    I suggest someone sandbox this effect and see how it plays…

    3 votes

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  14. Can’t log in

    I’m on apple and when I try to log into the game I get a black screen and nothing else and it stays hat way until I close the app

    1 vote

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  15. Sealed text issue

    Currently both traditional sealed and sealed for Lost Caverns of Ixalan both say that it is Bo3. I wasted my sealed token on the Bo1 variant thinking it was Bo3. Text fix would be great, thanks!

    1 vote

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  16. 1 vote

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  17. MTG Arena no longer works with my Surface Pro 7

    Up until a few months ago I was able to use my touch screen of my Surface Pro 7 to play MTG Arena. Now I have to use an external keyboard to use the game. Also, the external keyboard does not give me access to all of what's needed to use. When will there be a fix so I can use my tablet as should be used?

    If WotC wants me to spend money on MTGArena like I do for my LGS, this really should be addressed.

    3 votes

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  18. Audio

    The magic app on IPhone used to let me play music overtop of the app, it no longer does since updating today. Please fix this as I like to listen to other music/podcasts/audio while playing magic.

    20 votes

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  19. Key Localization incorrect in Spanish

    I play with Spanish language configuration. When I open a card pack in the right corner button says “Key Localization ES”
    In iOS plataform

    2 votes

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  20. 画面遷移

    ストア画面において
    スマートフォンのバックスペースキーを押すと他とは違う動きをする。
    他の画面ではバックスペースキーを押すと一つ前の画面に戻る(たぶん通常の画面遷移)のだが、ストア画面でバックスペースキーを押すとオプション画面が表示される。

    モバイル版:Android
    2023.30.50.2179.1039181

    1 vote

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