MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1760 results found
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Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
10 votes -
Slow performance on Android
The gameplay gets very slow on game (not so much on the main menu) while palying on Android. The selection of cards is very slow, the animations runs slow on frames and my turns take forever to be played as the interface is so laggy
I played a lot in mobile while Kamigawa where the latest and a little bit while New Cappena but since I didn't played until this last weeks of New Pyrexia and now is almost unplayable.
I used to play in a Poco F3 and now I'm using a Xiaomi 12T Pro
Both phones have a…
10 votes -
tips
There is a grammatical error in the tips prior to a match regarding muting opponents and companions.
There's an extra 'and' inserted where there shouldn't be one
1 vote -
Sleeves are bleeding through Advanced Filters view and deck boxes
Sleeves that are dynamic or larger than normal bleed through into other windows like the Advanced Filters and the Deck Boxes and probably other areas.
Specifically the Gingerbread Rider sleeves.
1 vote -
Visable placeholders in the enchantment Long List of the Ents
I'm not sure if you are aware but there is placeholder text left visible in the list of creatures when you search.
- Cast Long List of the Ents
- When prompted to select a creature type
- In the search bar type "pla", you should see the placeholders.
1 vote -
Cannot click on buttons
Ever since the update on 12/13/22 I cannot use the touch interface of my MS Surface Pro8. The touch interface moves the cursor and interacts in everyway except clicking. When I use the touchpad instead, it will let me click on things most of the time. Though there are still random times that it doesn't and I need to select something else first before it will let me click what I want. This happens on all selectable buttons, in game, or on the main screen.
15 votes -
Prize cards not being shown in Cube Draft
The full card prizes are not being shown when I claim my rewards.
It also happened with the midweek event and the screen freezes.
I'm playing on Windows 10
1 vote -
Tamiyo, Field Researcher should not have "are you sure" pop up
When I use Tamiyo, Field Researchers +1 on my opponents creatures, each time I get a pop saying "are you sure?". This pop up should be removed as to not confuse new players, as targeting your opponents creatures with her +1 is often correct, as it will still trigger and draw you cards if those creatures deal damage.
1 vote -
Not prompted to Enlist when attacking
Not prompted to Enlist when attacking. Got knocked out of a draft because of it.
1 vote -
Ossification bug
I was playing arena on my Google Pixel 7. And opponent had exiled one of my creatures with an ossification. I was trying to play a machine over matter to bounce the ossification and get my creature back, but it would not allow me to target ossification even though it was a valid target. It would not let me select the ossification underneath the land even though it was lit up showing it as a valid target
2 votes -
syr ginger
Syr Ginger Card Sleeves // Advanced Filters
Syr Ginger card sleeves can be seen through the Advanced Filters menu when making a deck, as per the attached screenshot.
1 vote -
moth
Produce a putrid goblin, sacrifice.
Play Luminous Broodmoth.
Sac putrid goblin.SHOULD reanimate the goblin. Instead the system has a fit.
1 vote -
Server Related Task Progression Bug
I cancelled to go for a match just the second it matched, after that i played several games but for some reason task progressions have stopped, all 3 of them stayed at where they were before that bugged cancellation(24/15/15), although the daily/weekly win progressions are working. I changed decks, match types or even restarted the app. It didn't matter. Your servers and bug report system are so outdated, most bugs probably won't be ever reported this way.
2 votes -
dailies are broken
I've completed 4 matches (each went 2-1) with either a mono-black or a UBW deck, and neither recorded any progress towards the dailies being fulfilled. This occurred on Tuesday the 5th. Now my three dailies are all at risk of being rolled without registering being completed.
2 votes -
Product Suggestion
Hello, I would like you to take my comments as feedback to further improve the game, which I love and learned to play thanks to the app.
The game is very good, but on the cell phone when looking for cards in the deck, it gets stuck for a while, when I open envelopes, on some cards that have already come out I get a text above it as if it were the first time that the card came out in the game.
They should implement the method used by the TCG Pokemon card game, which, like Magic The Gathering,…
1 vote -
surface go3 nicht spielbar
Leider reagiert das spiel nicht auf Eingaben auf dem Surface Go 3 keine Möglichkeit sich anzumelden oder sonstige Interaktionen im startbildschirm durchzuführen
1 vote -
I have no text on cards on an M1 Macbook
i have no text on M1 macbook, and havent had for half a year... i don't know what to do. i have tried reinstalling and changing graphic settings. i have money in my account that i can't spend and it is really frustrating.
1 vote -
Selvala - mono green man
I play Selvala in mono green.. tap her for 13+.. then have to micromanage the colours chosen. If you're playing mono green, and have a hand of green.. picking green as the color desired would be a good start.
Defaulting to more white than any other color is dumb, for something that's intrinsically green. Or autoselect colors based on the deck composition or hand composition1 vote -
Mastery Uncommon Reward
It's not Clearly Shown when you won a Card for Levels after 70 in Mastery
1 vote -
colour challenge still showing
colour challenge has now appeared on my main splash page to resume, even though I completed all colour challenges ages ago and there is nothing to resume. Get rid of it, it is taking up space that is needed for other things.
7 votes
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