MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1769 results found
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Graphic Overlay Bug
Graphic overlay layer misrepresentation. Power and toughness of one card shown over the card text of another.
Runnning MacOS, arena Fri May 19, 2023, 1:22pm
2 votes -
Access deny
When tried to access Arena appeared to me a message saying I don’t have some permissions to go ahead.
How to proceed in this situation?
Attached a printscreen of this message.
4 votes -
Game freezing randomly on Android
On Android, the game will freeze at random times, sometimes it will unfreeze and sometimes it won't, after some time if it hasn't unfroze, the game will crash.
It happens quite often, I'd say in 50% of games.
I've no idea what causes it.
I tried to disable the pet but it had no noticeable effect.11 votes -
For the last two days, when I go to the site it immediately goes to the "searching for active games" page and stays there.
The opening page just goes to searching for active games and won't leave that page .... for two days now.
1 vote -
Any
Can't access my account and paid items.
2 votes -
Season Timer
Before and after every season the countdown that is supposed to appear in the profile is never consistent. This past season it was totally missing the entire time and still doesn't appear after the season is over.
1 vote -
UI Bug
Hello,
UI is broken as it shows 2 untapped (without vigilance) attackers. Also on top of the screen in the opponent's hand there is a visible little Swamp.
Could you please take a look at it ?
Thanks and regards
2 votes -
client crashes while trying to edit Historic Brawl decks
Whenever i try to remove cards from a Historic Brawl deck, the whole client freezes for at least 2 minutes per click. I have tried removing/reinstalling, clean install, install through Steam, but none of these fixed the problem.
This has been happening ever since the LotR cards have been added to MTGA and I'm getting real fed up with it.
1 vote -
1 vote
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1 vote
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Completing a quest does not give rewards.(PC)
Upon completing a quest, the mastery pass bubble will show the text "Level Up" but won't actually increase in level and gold is also not awarded. The daily quest is still completed.
In hindsight this is not the first time this has occurred.Steps to reproduce:
- complete a quest
- get unlucky.
3 votes -
Bug - M19/MH1/KHM 4/4 Flying Vigilance Angel token art stretched
Hello, I've been experiencing this visual bug for a while on PC: (version 2023.24.30.4474.991042)
4/4 Flying Vigilance Angel tokens produced by certain cards have their art stretched both when looking at the collection and when on the field, the cards are:
Resplendent Angel
Serra the Benevolent
Valkyrie Harbinger
Rampage of the ValkyriesI am fairly certain these tokens were displaying properly once, I've been using Resplendent Angel on Arena for years now and if my memory serves right the token displayed properly at least during the first period I played Arena. (c.ca Ravnica Allegiance)
I'm attaching screenshots of how the…
3 votes -
Bug
You can’t play background audio with the latest iPhone update 16.1.1 after the brothers war update I can no longer listen to podcasts or music while playing. Background audio apps work fine in all my other mobile app games.
7 votes -
Animated Cardback/Sleeves Targeting Bug
TL:DR is,
The Inability to Highlight/Click on cards found in the opponents hand if it resides next to a '2Step' animated cardback.By '2Step' I mean most cardbacks that don't animate till the mouse curser is hovered over/near them i.e the Transformers, Werewolf or Angel Sleeves.
(Doesn't work with cardbacks like the Fblthp, one tho, i.e cardbacks that don't fully change/transform the cards in some way and just move it or play particle effects)To reproduce this effect, cast a card that lets you partially look at there hand and try and click on the left most revealed card. i.e.…
1 vote -
Kiora, Behemoth Beckoner not being counted as a potential mana source
An opponent cast Bring the Ending to counter my Old Growth Troll. I had an untapped and not sick Elvish Mystic and an unused Kiora, Behemoth Beckoner and zero poison counters. The opponent's Bring the Ending resolved without my ability to interact with the stack.
1 vote -
Server
Problem signing in to server on android
1 vote -
Friend Challenge Crashes
The Friend Challenge system seems to be broken. It takes multiple tries to get a friendly challenge to be successful. Some errors I've had include:
- When challenged, press accept challenge, pulls up select deck screen, select deck, press play, button becomes unclickable and challenge doesn't start
- When in deck select screen, press play, loop occurs with a pop up saying that if I leave the page the challenge will be canceled, and whether I press cancel or select deck, the pop up reappears until I log out and log back in
- Select deck and press play, takes…25 votes -
You Do Not Have The Right Roles For This Action
This seems like it's an issue with recognizing Android users as valid users? Pretty disappointing how you guys seem to let these things ride. Kunai bug stayed up for way way too long and hey I guess I shouldn't be surprised that this is happening again. Could have been easily dealt with it the same day especially with such a simple game. Oh well just shows your incompetence.
2 votes -
Incubate tokens block X cost
I was playing on my iPad and based on the positioning of my incubate token the number of counters on the token blocked my view when I was paying an x cost for halo forger so I couldn’t tell what X was set to
2 votes -
Can't connect to server
After a large download, I was able to play 2 matches, but then got booted out and now am getting 2 error messages. 1. Unable to connect to server...and 2. File with my profile name "Unseen" cannot be located. Unable to login. VIDEOS ATTACHED...
1 vote
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