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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1769 results found

  1. 2 votes

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  2. hidden courtyard

    I played Hidden Courtyard on my first turn. It came into play tapped and untapped as normal. I played another land and passed. The opponent played Bristly Bill. I played another land on my next turn and attempted to cast Monastery Monk, but there was a highlighted edge to Hidden Courtyard and it would not auto-tap for the cast, and tapping it manually did not produce any mana.

    2 votes

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  3. Companion - Peaceful Pup doesn't work

    There's a graphical bug with this pet: grass overlaid it.

    3 votes

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  4. 225 votes

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  5. Program crashes when trying to change decks or go into deck building

    On iOS Arena

    After recent update, I can only play recently played matches.

    When I tap decks, the game crashes, when I try and switch decks, it crashes,

    I’ve tried restarting phone, quitting app, logging in and out, no help.

    2 votes

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  6. I can't use emotes and phrases.

    I am collecting emotes and phrases through the mastery purchased, to use during the game: I cannot replace them with the ones I have, or add them even though they are under the indicated limit.
    it's a bug: fix it, I paid for extra things that you don't let me use.

    1 vote

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  7. network error

    Platform: mac (from epic games)
    date 07/02/2024-22:09 GMT+1

    Tried flushing dns, tried desinstalling and reinstalling from the launcher, login out and relogging... Blocks after 'loading initial scene'

    3 votes

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  8. burried in the garden autotap issues

    When casting Burried in the garden, the autotaper will tap the targeted land even if others are available. This is both not optimal, and contrary to how it handles other land enchantments that add aditional mana.

    4 votes

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  9. peaceful pup is hiding in the bushes

    When I use the peaceful pup in Companions and get to the battlefield screen, the peaceful pup is hidden in the bushes and won't come out. This is cute, but it's even cuter when it's visible.
    Thank you in advance for your help.

    3 votes

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  10. Sparky dialogue every time I open my profile

    Sparky appearing every time you open the "Profile" menu.

    I have no idea when this issue started but it has persisted for weeks and it's driving me insane.

    My account is very old, I've played since account resets used to be a thing and when regular Amonkeht was in the game, I do not need nor do I want to have to ever hear Sparky again unless it's explaining some brand new feature.

    Expected results:

    Fix Sparky so it stops appearing .

    Ideal results:

    Enable a menu option to completely disable Sparky or AT LEAST enable an audio option to…

    4 votes

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  11. cant login any device

    whenever I open mtga it says "error cannot connect try restarting" I have uninstalled and reinstalled several times. I have deleted the contents of the mtga folder before uninstalling. I tried to download on my phone same thing. I tried to download using epic games store and steam, same thing. A few days ago when this began I found a reddit post that recommended renaming my pc, and this worked for one time, but i got the same issue again next day. I have tried renaming my pc since then but it no longer fixes the problem. Please help.

    3 votes

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  12. roxanne

    Roxanne and Delina Wild Mage

    If Delina makes a copy of Roxanne that enters tapped and attacking, they still got a Roxanne trigger to make a Meteorite.

    1 vote

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  13. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  14. Tutorial

    Sparky won't **** about "Whatever you played last time will show up here. You can practive with me to start" even though I already completed the tutorial and am well into the game. This part of the tutorial will keep showing up everytime I hit play after re-entering the main screen. SHUT UP SPARKY HELP

    4 votes

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  15. Reconnect latency unacceptably slow

    When reconnecting, after the loading screen is gone, it always takes at minimum 20s of 'Currently Waiting' before it finds the match. This seems unreasonablly high, especially considering that the client has already detected the match in progress. It's also significantly slower than it used to be (10s) and significantly slower than matchmaking time (usually ~10s).

    Usually, this results in me missing a turn, and, if I'm really unlucky, missing a land drop (which is basically game over). Combined with a forced client restart when changing connections (the game hangs indefinitely on 'waiting for server connection'), this is a really…

    2 votes

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  16. 3 votes

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  17. cant login on windows and android

    cant login on windows and the app on windows didn't updated and doesn't work
    on android app updated but it also does not work
    it gives me errore -1

    3 votes

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  18. unable to play any game

    Since the 26th of February, I have been unable to play any game on MtgA.
    My game client always end up freezing and getting unresponsive on the VS scene,
    each time, until it, when it does not crash already,
    eventualy and painstakingly loads the battle scene, far latter, still barely responsive,
    and with the game only showing me I have lost (to timeout, suposedly).
    After that, often, the client gets so unresponsive that I have to force-shutdown it.

    I have tried uninstalling and reinstalling several times, to no avail.

    I join the log of my last try to play, after…

    3 votes

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  19. Caves of Koilos cannot tap for any mana

    Caves of Koilos cannot tap for mana, And, after combat I was able to play a second land.

    2 votes

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  20. Lock up requiring exiting game and coming back in to proceed

    Weird lockup occurred. I attacked a large team into my opponent. after blocks, a bunch of my stuff died, but was brought back by hofri ghostforge. Once triggers started resolving, game got stuck on Cathar's crusade trigger. Neither me nor opponent had timing rope counting down. only way I could proceed was exiting client and coming back in. This continued to happen for rest of game, until opponent conceded. Some combination of Ojer Taq, Impact tremors, cathar's crusade may have causaed it

    2 votes

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