MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1760 results found
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Add sort option for deck selection
I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.
Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?
12 votes -
Unable to report bug.
Trying to report bug. I enter information, attach file. The I click post idea, and it spins then it never gets posted.
15 votes -
menu has no text
The main menu (when pressing Esc) has no text when brought up during a game, and after that even in the lobby.
25 votes -
free deck missing
Completed the 'earn a new deck' challenge today (would be my sixth time after starting), but the new deck didn't show up. Have quit/restarted the program a few times through the day to no avail. Quest now says "Earn a new deck tomorrow!"
15 votes -
Please allow animations to be disabled
The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.
13 votes -
Inscription of Ruin
Inscription of Ruin
this card is not able to return target creature !3 votes -
ストリクスヘイヴンでの不具合
シルバークイルの口封じをプレイした際に指定したいカード名を検索しても検索結果が表示されない不具合が発生しました。何を入力してもカード名が表示されないまま時間の警告が出て仕方なく一覧から適当なカードを選びましたがその行為のせいでゲームに負けてしまいました。
3 votes -
New (purchased) card styles not showing up
Hello,
I bought the following card styles from the store today (Sunday, 9/27/2020):
- Dirge Bat
- Sea-Dasher Octopus
- Dreamtail Heron
- Massacre Wurm
When i view my deck under Decks, I can see them.
However, during gameplay, I still see the original card style.
Has this problem been reported by others?
Hope to hear from you.
13 votes -
Card stuck to mouse pointer during Draft
So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating
42 votes -
Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
17 votes -
bug reports not taking
I have been trying to post a bug (with logs) for 2 days and this site won't accept my reports.
12 votes -
Missing Mythic Card Reward
Upon reaching level 28 on my Theros mastery pass, I did not received the listed mythic rare card reward. I did receive the daily card reward that was awarded as a result ot the same game, but no mythic card. I checked my collection and there no new mythic cards added.
64 votes -
No text on menu buttons
There's again, no text on my menu buttons. Sometimes there's no text in the deck editor menu, so if I wasn't done with a deck but wanted to go play a game, I had to remember and guess which button saves the deck and which one just deletes it.
12 votes -
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
24 votes -
El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.
El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
Otras veces me ha pasado al final de la partida.17 votes -
Game crashes constantly on mac
please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs
14 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
31 votes -
People forced to mute opponent to mute pets
Please allow us to mute pets permanently.
Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.
11 votes -
Game crashes continuously
Since June, I am having continiously issues with MTGA.
Just now, I started the game, it automatically logs me in, everything fine.
I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…17 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
15 votes
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