MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1674 results found
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Deck construction
Lands will not come up when deck building when I'm searching for multi colored lands and is just showing me battle cards
9 votes -
Cannot purchase arts for Nazgûl
Tried to upgrade all arts for Nazgûl wraith deck. Been doing it slowly since it came out because I don’t have a lot of extra money so I’ve been using the gold from challenges. Anyhow tried to upgrade one of the last two today and it directed me to the store to purchase them. Which is different than usual. But it was nowhere in the store. Also I can’t bro g up alternate ads at all through collection as normal. I have to search the card and switch it to not collected to even view the alternate arts I don’t…
2 votes -
Historic banned card showing as banned for Standard
I tried to add the card "Intruder Alarm" to a Standard deck. As far as I can tell this card is banned in Historic but there are no restrictions on the card in Standard. Still, the card does not show up when setting the filter to Standard when building a deck.
When setting the filter to Limited I can add the card to my deck. When resetting the deck type to Standard it tells me that "This card is not legal in the following formats: Historic, Traditional Historic". But it does not mention Standard.If this card is not legal…
1 vote -
There is a weird typo on the "glissa" legendary card
Just letting you know, there is a kind of typo in the text
1 vote -
Missing Cards from Starter
Starter decks are missing cards. Asks for you to craft them.
1 vote -
Basic land search
When in a sealed event on the mobile app, I'm trying to add a swamp to my deck but when I click the basic lands filter it is actually filtering for Battles instead! I can't use t:land searches to find them either - that just showed the lands from my sealed packs. I tried t:land?basicland as well but that showed nothing
9 votes -
Alchemy-Off toggle
It's infuriating to have to sift through alchemy-only nonsense. I don't want to see these cards in my collection. I demand a toggle. I despise Alchemy-only cards, and I just don't want to see them in my collection, because I refuse to use them.
2 votes -
Wild Card Rewards & Redemption
I was redeeming wildcards to make a deck. I went to redeem an uncommon with 19 cards free. The UI said unable to redeem. I waited then clicked it again and redeemed the card. But my uncommon wild card count was now at 17 and I only received one card (I only wanted one). I had this happen earlier this month while redeeming a rare wild card. Also while opening packs, sometimes the wildcard is not added from the counter. These things don't happen very often, but they do happen. I honestly didn't report it the first time because I…
1 vote -
Firja, Judge of Valor artwork issue
The Firja, Judge of Valor artwork from its original set is no longer showing. Instead, the new artwork from the Multiverse Legends is showing for both the new cards and the original set.
5 votes -
Product Suggestion
Exquisite blood is the most problematic card in the game by far, I play a lot of historic, I play against a lot of control decks, aggro decks, mill decks etc, some are more annoying then others but they still have some level of counterplay, losing against exquisite blood is the most infuriating thing I have ever endured in this game, mainly because of how often it happens, this card works with SO MANY other cards to create an instant otk that you can do nothing against, if IN THE TURN your opponent plays this card you do not have…
2 votes -
Disconnected during draft
- disconnected at 11:38 AM PT while in the middle of eldraine premier draft
- Note which platform you’re using: windows PC
- added a screenshot. I would like a new draft token or the 10000 gold to replace my lost draft.
3 votes -
Opened packs missing
Playing on mobile android. Purchased 90 packs, received 3 for free from in game messages. Opened 4 individually and while opening the 4th one the game time out. I went to my collection to see my cards and I did not see the new cards that would have been in the new pack. Tried again a few minutes later bt opening 10x at a time. The first one went well, the second 10x opening time out and again I dont see my new cards. I am waiting to open the remaining 79 packs. Can you either refund me the packs…
3 votes -
Blood Moon not showing up in timeless deck editor
On Mac, Blood Moon does not show up in deck editor when deck is set to timeless format even though I have the cards in collection.
1 vote -
Strixhaven Mystical Archive error
When opening a pack, all of the cards that I already have 4 copies of say that I have just opened my first one and I worry that is preventing me from actually collecting the full set. Timeless is extremely taxing on wildcards especially for rares that should be uncommon.
1 vote -
toxrill, the corrisve can´t be selected and dosent apper in the roster in historic brawl
toxrill, the corrisve can´t be selected and dosent apper in the roster in historic brawl
1 vote -
im not getting any of my mythic wildcards from the seasons mastery
im not getting any of my mythic wildcards from the seasons mastery
1 vote -
duplicate protection
Hello,
Oppened March of the Machine booster and got 20 gems instead of a rare card, even though my collection is not compleat. There was a non standart legal rare in the pack, maybe that is the reason?
Anyway i think that standart legal cards shoul fall under protection, because theese are the cards that absolute majority of players are opening the packs for. Now i just paid 1000 gold to get 20 gems, i would call this a robbery.2 votes -
sleeves collection
Hi,
I created a new account and 6 card sleeves were automatically added to me.
I also have an older account and I'm missing the new card sleeves. How do I get these on my old account? I really enjoy playing Mtg Arena and would appreciate an answer.1 vote -
Deck glitches
So I’m being challenged by my friend in historic brawl and when I choose a deck it chooses another deck instead.
1 vote -
Kindred Discovery Legality
Multiple sources online, including gatherer, is showing Kindred Discovery as legal in Alchemy. When I go to build an Alchemy deck in Arena, Kindred Discovery isn't coming up as an option.
1 vote
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