MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1674 results found
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Set Collection not updating
How to make Set Collection in Profile not work
(not sure about other platforms, but this works reliably on iOS):
1) acquire some cards from a set with boosters, sealed and draft
2) go to Decks tab, click the white plus sign to start a new deck
3) click the three bars for Advanced Filters: select both "Collected" and "Not Collected"; select "uncommon" or "common"; select Format Legal>"[the set]
4) add every single uncollected copy of every common or uncommon in the set the deck
5) Click "Craft all"
6) Click "Finish Deck!"
7) Go to Profile tab (select "Discard…2 votes -
Can't use deck after crafting
Holy turds why are they making it harder to report bugs.
Just used my rare wildcards (very precious as a mostly f2p player) and I can't use the deck I JUST crafted in the play or ranked queue.
1 vote -
all my game progress and cards vanished!!!!!!
all my progress cards everything vanished from my account and only the money I collected left with no decks skins nothing at all!!!
1 vote -
Visual bug: rare wildcards not showing subtracted
I went to craft some of the new fetch lands. I crafted 8 for a deck, and the wildcard counter did not subtract any rare wildcards. I crafted four more. I couldn't believe it. I exited the collection screen and went back to the collection and the same wildcard count showed. I crafted the rest of them and the same wildcard count showed. Then I restarted the game and I was down 20 wildcards. I understand I was being a tad greedy, but I wouldn't have crafted them all if not for the bug. Any chance for a wildcard refund?
1 vote -
1 vote
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daily deal mtgarena mom booster pack did not give golden pack pip
Today's mtgarena daily deal included a march of the machine booster pack. when i purchased it with gold in game, i was not given a golden pack pip. the game description says that golden pack pips come from ltr and mom pack purchases. Please update my account with the golden pack pip that I should have.
5 votes -
Deck import/export not working in Japanese version of MTGA
There is a bug in the program. When importing decks, exporting in Japanese will output decks that cannot be imported into the game.
4 votes -
Mastery orbs and packs stopped/blank
No orbs show up after level 45 and no packs show up after level 66 in the current mastery's top row.
How can I obtain the orbs and packs which are missing?
1 vote -
Crafted Cards Uncrafted
I crafted a large number of cards for a new deck two days ago (before the update), and today when I logged back on, the cards were saying they weren't crafted but the wildcards I had saved up were used. For context, I had crafted all but 3 Rares, and all but 4 Mythics. Everything else had been crafted as well.
5 votes -
Common, Uncommon, Rare, and Mythic Achievements.
Add common, uncommon, rare, and mythic achievements with rewards.
The game isn't rewarding after the 15 daily win quest. I just use my quickest deck and if I can't win on turn 2 or 3 then I scoop. I get the 15 wins in about 30 minutes, and with all the scooping, I'm helping other players get their daily wins faster, thus saving us all time.
Cause honestly, I'm done spending 2+ hours earning rewards I can get in 30 minutes.
If we got rewards for things like winning a game at 1 life, playing 20 land in a single…
1 vote -
Bug
I am constantly getting cards that are not added to the collection and can not be found or used in decks like impact tremors I open multiple packs with that card but can’t find it anywhere or like where I just claimed kenrith the returned king from my inbox but it’s not in my collection even when starting a brand new deck without a type selected
1 vote -
Didnt recieve the 2 mythic rare cards given after the update.
After the update less than an hr ago, we supposedly received two mythic rare cards. Upon opening, I was happy to find I recieved x2 "The One Ring"(finally making my set of 4 complete.) I was quickly followed with disappointment when I checked my collection, just to find that I only had the 2 cards that I already had prior to the update. I'm very upset.. Really hoping there's a way to fix this.
1 vote -
XP points missing on daily quests
it is the 3rd time that i complete my daily quests, in something like a week, and do not recieve any xp points for the completion, im trying my best to keep up with the gme to get the levels going and get my rewards until the end of the collection pass, but missing those points is not helping at all... how do i proceed to get the missing points? otherwise i'll miss my time and the gems that i spend to to get the rewards of the season... please help me with this issue...
6 votes -
18 votes
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Deck image set to last card looked at
On Mobile, on android, when I edit a deck, it will change the image on the deck "box" to be whatever the last card I viewed was, regardless of it being in the deck or not. I did not drag it over the deck to apply the image, all I did was tap and hold on the card in my collection, not in the deck.
1 vote -
rare& mythic token
is it possible i open a ton of booster & instead of being credited by 15 rare token i had none ??
ty
1 vote -
Duplicate mythic rare not received from mastery pass
I received a mythic rare card from the level 46 reward on the mastery pass (The One Ring) which I had opened from another pack a month ago. Once I looked through my cards I had only one copy. Any other mythic rare would have likely slipped my mind but I know I received this twice since the card is so memorable.
1 vote -
Card Styles not showing in Collection/Deck Editor
I recently installed the game via Steam. Since then, alternate card styles aren't showing in my Collection or Deck Editor. They show up in the decks if I've already apllied them (or if I aplly then via mobile), they also are shown during the game, but I can't aplly or craft any new card styles via PC.
2 votes -
DECK BUILDER LANDS
Where are the Lands. WTF ARE THE LANDS???
8 votes -
Bug collection
The new lands, the fetch lands, cannot be found in the game when logging in. It tells me a collection error. If I try again, it lets me log back in but the cards aren't there and there are also some problems with the collection of other cards and for crafting.
1 vote
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