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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1656 results found

  1. Arena Base Set missing

    The cards of the Arena Base Set are missing in the collection.

    2 votes

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  2. Mythic pack, Rare Wildcard

    1.   I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'
      
    2.    Android
      
    3.   Paid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcard
      
    4.   I expected a mythic card
      
    5.   Screenshot added
      
    17 votes

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  3. Starter decks not providing the cards, not receiving starter decks from starter deck duel

    Starting decks not providing cards, Starter deck duel not providing decks,

    I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.

    2 votes

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  4. 1 vote

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  5. Danger Fblthp Gives Empty Packs

    I opened Arena to play and immediately received 2x of this weird evil Danger Fblthp in black and white. I claimed him, and it apparently was a card? I checked my card collection and it wasn’t there. I then checked my notifications and I had received a notification from this same Danger Fblthp. He offered me 3 generic packs and I accepted. I opened them all at once and received a blank screen, but my gold wildcard progressed once. I then checked my card collection and I gained around 8x different Murders cards. I’m on an iPhone X256gb.

    2 votes

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  6. Land font not shown

    Land font and graphic not shown.
    After the resent update (29JAN2024) Basic Land with Japanese Kanji font and Character (ex; designed by Amayagido) is not shown.

    4 votes

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  7. Increase deck limit

    Increase deck limit from 100 to a higher number so we can have more decks avaliable to us before having to remove some.

    2 votes

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  8. game crashes whenever I try to access decks or companions

    Since I purchased the rock companion on April first, whenever I try to access my deck tab, my game crashes. the same happens when I try to access companions from the profile tab. I do not have a video for this problem.

    2 votes

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  9. Don't get wildcards

    Dear Magic, since the last update on MTGA, I haven't been receiving any wild cards. The rare wild card I received was from one pack, and my wheel was full. I believe there might be an error here. Best regards, Sam

    2 votes

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  10. Archive Trap

    Archive Trap isn't showing up for Standard despite new art in OOTJ

    1 vote

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  11. Sparky impossible to send decks

    every time they try to run Sparky's challenges the game tells it's impossible to send the deck. And when they use the only one that works.

    2 votes

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  12. Imported Deck used mythic wildcards when there are no mythics in the deck

    I imported a deck on the pc platform with new outlaws cards and removed the mythic cards that were in the decklist, renamed the deck and saved it. When I selected the button to craft the deck it used 2 mythic wildcards even when there are no mythic cards in the deck list or sideboard. I searched for the mythic cards that were in the original decklist and they are not in my collection indicating they did not get crafted even though it used the wild cards. I tried closing out of the game and relaunching and still shows my…

    2 votes

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  13. Mishra's Muscle Deck Duplication

    On PC MTG Arena, when I click on Deck, I only see Mishra's Muscle Deck and I can not edit it.
    If I change to a different tab (Packs, Store, etc.) and go back to Decks, I get a copy of Mishra's Muscle Deck and it is still uneditable. I've gone to new tabs and back to Deck 5 times and now have 5 copies of Mishra's Muscle and no other decks.
    After the recent update, all those copies were gone, but the bug repeated and continues to copy Mishra's Muscle.

    2 votes

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  14. Can not use Stella Lee, Wild Card in Friendly Brawl/She does not even show up in the deck editor

    Crafted Stella Lee, Wild Card to use in Friendly Brawl. However she doesn't show up in the deck editor.

    2 votes

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  15. 1 vote

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  16. "First" card identification not working

    With the latest set, it seems the system is no longer recognizing when I already have a card. This also applies to previous sets now. I've opened packs and have seen many cards displayed as "First" that I already have four of. This is significantly impacting my vault progress. I don't want to open the packs I've purchased until this problem is resolved.

    6 votes

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  17. Missing Card Styles from Brothers War schematic artifacts

    Today I wanted to apply the Ornithopter schematic style (that I remember I purchased) to an Azorius Affinity deck and the card style wasn't showing up in my collection.

    When I open the Retro Artifacts library, the option for the card style isnt even showing up.

    Could you please fix that?

    Best regards,
    Rafa

    5 votes

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  18. Missing Schematic Art

    Found the common thread among the missing schematic art bugs.

    Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:

    Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.

    Hope this gets fixed soon. Cheers!

    3 votes

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  19. Cavernous Maw Japanese translation incorrect

    洞窟めいた大口のクリーチャー化能力での参照する洞窟の数が自身を含んでいません。
    英語にするとotherが書かれているのでむしろ日本語翻訳が間違ってるみたいです。

    The number of caves referenced by the Cavernous Maw's ability to turn into a creature does not include itself.

    When translated into English, it says "other", so it seems like the Japanese translation is incorrect.

    6 votes

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  20. duplicate protection

    Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR, WAR and ELD collection but when I am opening packs I'm getting only gems.

    1 vote

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