MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1692 results found
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Can’t access lands in deckbuilder
I am unable to access my lands in deckbuilder after the addition of the new battles card type. I highlight the lands in the Home Screen of deckbuilder and it automatically highlights the battles card type in filters. There is also no option to pull up lands via the filters page in deckbuilder. I am unable to build new decks now as I have no access to lands in my library. Hopefully this gets patched soon.
18 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
18 votes -
18 votes
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mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
18 votes -
Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard
A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.
18 votes -
17 votes
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Ban Golos in Historic Brawl
With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.17 votes -
Non standard legal cards in golden packs
I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards
16 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
16 votes -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
16 votes -
no rewards granted for mastery tree level 70
current mastery tree not givng rewards at level 70 and current 01/12/23
16 votes -
ICR rewards from Mastery Pass not received
I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.16 votes -
deck quest not showing up
Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.
16 votes -
Packs not visible during draft
During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.
16 votes -
missing mythic wildcards
I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards
16 votes -
15 votes
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Sideboard not showing
Sideboard isn't showing during construction. Can't really play constructed until this gets fixed.
15 votes -
Best-of-3 incomplete sideboard in deck overview
Since the last update, the sideboard in the deck overview is not fully visible.
15 votes -
Every earned/ bought card is labeled as ‘first’
Every card that is added to my collection has the label ‘first’ attached to it although I alteady have several copies in my collection.
15 votes -
Direct Play Bo3 does not allow 15 sideboard cards
If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.
Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.
15 votes
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