MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1779 results found
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There is a big problem with deck diversity.
There is a big problem with deck diversity in MTG Arena. Nearly 50% of games I play are vs mono-white lifegainer. I am at the point where I dont care about my ranking and I instantly quit the second I see a soul warden.
2 votes -
Mac picking pet crashes
When you are on Mac and try to change your pet in a deck, the game crashes every time
10 votes -
M19 Gift Pack cards not legal in explorer
Cards in the Gift Pack set of M19 are not legal in explorer.
3 votes -
Compra de booster falha
Comprei booster mas estou notando que não está na lista de cartas no meu construtor de decks, comprei o booster m19 dae vi os cards que vieram e quando fui usar eles para acrescentar ao deck não apareciam na minha lista de card.
1 vote -
Give additional emphasis to selected deck (mobile)
Oh the mobile client, I find it surprisingly easy to select the wrong deck. Issue that occasionally comes up, of course, is submitting the wrong deck for an event. Perhaps we can find a way to give additional visual emphasis to the currently selected deck? Especially in events; I'm thinking maybe replicate the picture and name of the deck? If somebody gets really creative, maybe show a sample of cards in the deck?
Also, maybe we can wait to finalize deck selection until you play your first match? However, I suppose care must be taken to not allow malicious actors…
1 vote -
Gold cards
I know I'm not the only person with this complaint, but I really wish Gold Cards and/or Mythics were easier to obtain in Arena. I understand these cards are supposed to be rare, but when every deck I see online or Top-8-ing are full to the brim with 25+ rares, it feels impossible to play multiple decks, let alone multiple formats, when you're constantly deciding which deck to build with your extremely limited resources. I refuse to spend $10+ for the cards from the "Arena Store". I just want to play the game, and I need access to more cards.
…
1 vote -
Golden packs do not have two cards from latest set
When golden packs were introduced (https://magic.wizards.com/en/news/mtg-arena/introducing-mtg-arena-golden-packs) it was said that at least two of the cards would be from the current standard set. This does not appear to be the case as I have received at least two golden packs each with only one BRO card in them.
Not that I'm complaining about a pack with three Mythics, but I thought I'd raise the bug either way...
6 votes -
先程のパックで手に入れたのに、どこにもそのカードがない件について
パックで当てたカードがどこのライブラリーで確認しても見当たらないです。
ちなみに当てたカードは添付したものになります。（スクショを撮ってなかったので、ウェブサイトから拾ってきたものになります。）
こちらはログから確認で手に入れた証拠など見ていただくことは可能でしょうか？
よろしくお願い致します。1 vote -
Played against Illegal legacy deck in historic
Hi,
I just played against an illegal deck in historic. It contained every single atrocious legacy cards like Mox Sapphire, Black Lotus and Ancestral Recall.
2 votes -
ho aperto un pacchetto ma è crashato e non ho ne il pacchetto ne le carte nuove
ho aperto un pacchetto ma è crashato e non ho ne il pacchetto ne le carte nuove
1 vote -
Reward dissapearing
Got one rare card as daily reward, checked it as I got it, got to 3 copies on collection. Closed the app and went off for a while.
Hours later checked to make a deck with said card and it only appears twice.1 vote -
Lands Not Loading
Lands from Kamigawa are not loading properly since the patch. I have attached the image I am getting for all of my lands.
22 votes -
Wildcards needed to complete deck shows wrong amount
For some reason the counter that tells you how many wildcards you need only takes into account maindeck and Bo1 sideboard cards. This is an issue with imported decks where you might think you have enough but you actually don't. I almost made the mistake of opening packs to get the wildcards to complete a deck because I thought I was only missing a couple whereas the truth of the matter is I'm missing 7 instead of 3. Please fix this
2 votes -
Received 20 Gem Reward instead of Rare/Mythic, Clearly do not have all rares in Kaldheim
Bought a pack of Kaldheim and received a 20 Gem Reward instead of Rare/Mythic. I do not have all rares in Kaldheim.
Furthermore, this problem appears to exist all over this forum with no official responses. This bug report system is not seeming effective, my search produced 1600 results, I "voted" and commented on some but I'm not sifting through that many bug reports to find the one with the most votes. I don't know how you expect this system to be functional and useful as it is unless it's just a place for pacifying complaints that you will never…
1 vote -
Infected basic lands look distorded
The infected lands from ONE are no longer borderless and show a distorted art
2 votes -
New land Types
SNOW
We already have snow and snow covered lands...
still it would be nice to see them come back periodically.
Even if just repeats of the origionals..
a classic back in a tournament?DESERT
There are tons of desert type landscapes and biomes here in real life on earth. We should have a bit more options than the few deserts that exist in game.
Perhaps some lands could have "desert" added to the land type?
Desert is the opposite of snow covered lands.
The land can be a desert, or snow covered not both. each has protection from being turned…1 vote -
Phyrexian Obliterator CARD STYLE deal is not working...
I purchased the daily deal for the card style upgrade in the store. The card style does not show up for me. The system will allow me to pay 6000 gold and get it again, but I already paid for it through the daily deals price.
Can I please get it? Or can someone lead me to a resolution?
Thanks.
2 votes -
enlarged cards cut off
When I hover over cards in my collection while deck building, crafting or opening packs, the enlarged version is cut off making the card unreadable.
3 votes -
pack
I received a pack from mastery but I cannot find it in the Packs sections.
1 vote -
Decathlon 10 - On the edge
I used a bunch of wildcards for the Decathlon 10 event on the Edge event for BRO, and they're showing as not legal.
Not sure what to do? It states that BRO, DMU and SNC are the only sets legal for the event.
4 votes
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