MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1780 results found
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deck builder can't save new deck since 2 weeks
It's impossible to save my deck each time I go back to deck builder it resume my last deck but when I try to save there's always a message Network Error Deck creation failed.
Can you fix this issue or should I just go play heartstone ?4 votes -
プレイできる環境下に無いゲーム
手札の偏りが多々あり、ゲームとして成り立っていない。
禁止カードになるべきカードが放置されている業況にもあると思う。開発陣は早急に対応するか、辞退するしか、
このゲームは良くならないと思う。
せっかくの良いコンテンツが悪くなる一方でとても勿体ない。5 votes -
Deck Renaming [bug]
(version: Windows PC)
Steps to reproduce:
1. Rename a deck same name as an existing deck you own.What I get:
Endless loop of error message: "Deck name already in use" when you try to close the window.Expected resault:
Get the error message, then be able to close the message.8 votes -
Wrong Pet Displaying
Pre-ordered the All Will Be One mastery pass bundle that grants a Flensing Raptor pet. Unfortunately it does not display and is replaced with a Beholder pet.
Suggestions?
Thanks in advance.2 votes -
2 votes
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BUG: BRO rare Woodcaller Automaton distribution
I have almost a complete playset of Brother's War rares, but I have never opened a Woodcaller Automaton. I have 263 rares out of a possible 272. Of the missing 9, four are Woodcaller Automaton. This can't be explained by randomness.
1 vote -
Client added lands to my deck
Did a premiere draft, built my deck with 16 lands. Played my first game and got fairly flooded out, so I decided to take a look at my decklist between games. When I went back into my decklist, 7 extra lands had been added to the deck (using a different land design than the one I have chosen on my account).
2 votes -
Received gems from mythic pack on set that wasn't complete
I purchased a few Theros Mythic packs since my set wasn't complete and received 40 gems from one of the packs while the set is still not complete. I would like compensation on my account Notchskee#07346
I have a log but this feedback site is so trash I can't submit anything with attachments.5 votes -
Scan in cards we already have?
Why not allow users to scan in the cards they physically have in years built collections and play with those cards in arena? I feel like I've had to completely restart my collection. This is a bad feeling and I think it would be more enticing for players of paper magic to come over if they could play with the cards they already have.
1 vote -
Delete multiple decks at once.
I have many Standard decks; occasionally, I delete them all and rebuild them from scratch.
1 vote -
Is it possible to have more than 100 slots for saving Decks?
Is it possible to have more than 100 slots for saving Decks?
It could be a Solution for the Store to buy more slots.2 votes -
Purchase error
Purchased the praetor bundle and only got three of the five I bought never received blue or white praetor only black green and red.
1 vote -
'Last Played' in Decks does not display the correct decks
I just noticed that the 'Last Played' filter option doesn't work properly.
Not surprising, because Arena seems to be full of bugs. I'd be surprised if this is even ackowledged..
PS: Customer Support are c*nts.
1 vote -
Blue sun twilight/mastery tree issue
I received a “blue suns twilight” on a mythic pack then another in the mastery tree. When I received the second, the first was removed from my inventory and I no longer have it. I’m trying to build a deck around them so it’s really frustrating. Please resolve the issue so I have both cards in my collection again
2 votes -
1 vote
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Collection shows wrong cards missing
I'm currently missing 3 cards from Ravnica Allegiance, yet the profile shows this as my collection.
Not only that, when I opened a pack that I got from the meta challenge, I got 40 gems instead of another The Haunt of Hightower.
2 votes -
Style crafting
I bought a style, but can not craft the card. The card is "pack rat" to be specific
1 vote -
cards opened from packs not available in collection!!!
I posted that cards from a draft were not available a few days ago. Today, cards from opened packs were not available! Can someone please check on this!
4 votes -
Timeless Lotus doesn't show up in search unless selecting a color
Timeless Lotus wont appear even when searching for it directly unless you select a color. The card itself is 5 Colorless mana. I tried Multi-color selection and still does not appear unless i select an individual color....how many other cards are like this I wonder?
2 votes -
Card not available for deck building
After trading two uncommon card blanks for two indulgent aristocrats' the cards are bot available for deck build but are available in my collection
2 votes
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