MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1683 results found
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Deck cover image "long face"
After adding or deleting some decks, there is an issue with the display (on the "My Decks" page). Some of the decks are displayed as vertically stretched cover images, as you could see from the screenshot. This problem has lasted for a long time but has never been fixed. It is quite annoying to see the images distorted. Hope someone can take care of this.
3 votes -
Aegar March of the Machines alternate art duplicates Kaldheim
Unlocked Aegar alternate art from MOM pack but when selected in deck building only shows older alternate art on iOS app
1 vote -
No experience gained from wins
I'm not receiving experience from dailies nor weekly wins
3 votes -
Parallax Styles and Token Generation.
I have been complaining about an issue with paid items for over a year, and there is zero response regarding this. I have PAID for parallax styles that used to generate matching tokens, now they do not. There are also other paid for parallax styles that never did generate matching tokens. This feels bad paying for something that does not function as it did upon purchase. Furthermore, what is the point of adding parallax card styles to alchemy cards when you cannot get the parallax styles in the OG card (ex. Blood artist, khalani garden, etc). Not only that, now…
3 votes -
Not Receiving Card from Packs
I opened a March of the Machine pack and got Atraxa, Praetor's Voice (4 color mana, flying, deathtouch, vigilance, and at the beginning of your end step proliferate). I go to my decks to add it, and it is not there. I have tried searching it, including not collected cards just in case. And have tried creating a new deck. Card is nowhere to be found. Please help, as id love to put this card on my planeswalker deck.
1 vote -
bug
Recently (within the last week or so) on my desktop app, in the decks section, when I go to search for something in the searchbar my whole game crashes.
Ex:
Search bar: "Whenever you cast" + Enter = Game freezes, Windows says MTG arena has stopped working do you want to...It does this no matter what I search, and other than using the search bar everything else functions as it should. This feature does work when I use my mobile app with the same account.
1 vote -
Arena mobile
Bug
Na criação de deck, ao selecionar Terreno (Land) no filtro, o jogo está selecionando Batalhas (battle).
Portanto não estou conseguindo adicionar os terrenos que eu quero.
Obrigado.
2 votes -
Incorrect deck error
Building a new deck gives me an error "There is one or more cards not excepted by current format."
I have checked the following:
1) format
2) every card in format, including land to ensure they are neither banned, nor out of the allowed format.
3) Removed each card- saved and checked and error persists regardless of cards removed.
4) Deleted and tried again- same issue.1 vote -
MUL cards remove older versions in deck editor
MUL cards remove older versions in deck editor
2 votes -
MOM Pre Release Free Packs Won't Go Away
I entered my PreRelease code for 6 free MOM packs on Saturday morning after the prerelease. After the 18th, I got the 6 free packs, but the icon of 6 free packs w/the padlock icon and the "available after April 18th" text still appears in my Get Packs screen.
Even odder, every time I log in, it says "you got X free packs" where X is equal to the number shown last login +6 (I'm up to 24). That said, it doesn't actually give me these free packs, which is fine, because I didn't actually earn them.
Very strange.
2 votes -
Didn't get Katilda and Lier rares
Just passed level 10 on the Master Pass and didn't get the 4 copies of the Katilda and Lier rare as an award. Could y'all assist with this, please?
4 votes -
BOOSTERS BLOCKED
BOOSTERS NAO ABRE , DONT OPEN :(
HOW DO I UNLOCK MY BOOSTERS ..
1 vote -
March of Machines Jump in Packets
I have a few jump in tokens and wanted to get some march of machines cards. The website said March of machine packets should be in jump in, but ive tried twice already and only keep encountering the old packs.
All packets ive gotten already. I thought it was supposed to offer you at least one you haven't yet gotten.
Are theMotM packets not up yet in jump ins?
1 vote -
デッキ構築中表示されない
デッキ構築中に土地が表示されずにバトルが勝手に表示される。レア、レジェンドの土地を表示したいのにいちいち文字検索しないといけないのは面倒だ。
1 vote -
sunset revelry
wile building decks more often than not this card if i click to add more than 2 then attempt to reduce card count will corrupt the current build of deck showing card is still added even though i have removed it from deck resulting in a permanent damaged, corrupted deck. clones of deck will result cloned corrupted as well.
2 votes -
Can’t add basics on mobile after playing games?
See attached. Somehow I could not figure out how to add a basic plains to my deck and I use the software a lot…
Then I went to report this issue and it said I couldn’t… but didn’t tell me why? I actually do UX/UI work on a consulting basis. Maybe think about enlisting me to help smooth out your customer experience :)
2 votes -
Eater of virtue, Revealing Eye
I transformed my 'Concealing Curtains' into 'Revealing Eye' then attached 'Eater Of Virtue' to it. When It was killed, the Menace ability should have added to Eater Of Virtue, and it did not.
1 vote -
Chalice of the void bug
If I drop Chalice at 1 and then proliferate it will counter 1 AND 2 cost spells...I think is not correct
1 vote -
Bug
Hello. Since the last update I can‘t find lands in order to add to my decks (iOS). They won‘t show up in my deck builder even though the filter is set correctly. Please help. Best regards Keldorn
3 votes -
Can’t add basic lands to multicolored alchemy deck
While building a multicolored deck, I lost the ability to add basic lands or search for basic lands. They initially automatically added when I input my first creature but after deleting those to input lands manually, I cannot seem to be able to add any basic lands.
Thanks!
2 votes
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