MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1715 results found
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Missing rewards
I got a pack from completing a challenge and I didn't get any of the cards. One card involved devotion to white. Also it didn't give me my coins for my completion
1 vote -
Cathars' Crusade missing when creating deck
Playing on PC
I crafted 2 Cathars' Crusade after playing in alchemy play against the card. When i search for them in my collection, they appear. When I attempt to add them to a deck of any type (again i played against it in alchemy so tried that first), the card is not present, searchable or clickable. Please see attached screenshot searching within collection (proof of having card) and the search options i use to try to find it when i am looking within collection and the deck building screen. again, regardless of deck, i am not able to add…1 vote -
Deck building eldrazi Bug
When you go to the deck building area, click build new deck and look up eldrazi it doesn’t show any cards even if it is in your collection. This bug was found on android and ios and you can find it with the steps provided.
1 vote -
Some cards are not added to my collection. After last opening cards, I have noticed that some have not been added to my collection. Specific
Some cards are not added to my collection. After last opening cards, I have noticed that some have not been added to my collection. Specifically, a rare from the brothers' war collection has not been added for sure.
It may have happened to others as well.
Best Regards
3 votes -
wishlist
Please implement a wishlist feature, that helps players plan their decks better. A list for each deck you're building where you save the cards (and the number of them) you want to trade for wildcards later and add to this specific deck.
Then it would be great to have an overview screen, where you can see the whole whishlist and prioritize the cards you need first, regardless if you want to finsih one deck first or if you want to add the most important cards for all or some of your decks first.
From that screen you should be able…3 votes -
5 copies of the same card?!
BUG Report, 5 copies of the same card in one hand. 3 exiled and 2 in the graveyard. Sort it out
1 vote -
iPad keeps freezing in deck editor
It constantly keeps freezing when I click the circle with lines that brings up what format/set/card type/etc. I’ve closed the app (along with all other apps) 5 times in a row. I can search for cards or pick colors but as soon as I press that button it freezes up and nothing works. It is intermittent, it’s been happening for a year, but I’m finally so frustrated I had to complain.
4 votes -
Deck issue with Historic Brawl
So i have a squirrel deck... Today im playing historic brawl... EVERY SINGLE game i have random cards appearing in deck, while the core of my deck mechanic is absent... Planeswalkers that i NEVER put in are being drawn, Trample cards that i never added are in... After the game i go back and check my deck... those cards are not in my deck library. Makes no sense. Whatever you guys did i cant even play some decks because random cards are put in at start of match meanwhile essential deck mechanics are removed... and before replying... no its not…
0 votes -
Mythic pack contains no mythics
Same here, got a rare wildcard and a uncommon wildcard when I purchased a Mythic pack, at the very least we should get the 300 gold difference back...
6 votes -
Urbaza
When opening a Mythic pack from MoM - received an Urbaza special art (Mythic 3RR - 4/4: Creatures you control have haste. Creatures your opponent control enter the battlefield tapped).
The card disappeared after and does not show up when searching either.
1 vote -
Carte disparaît
Cela fait plusieurs fois que lorsque j'ouvre un booster la carte caché disparaît et n'apparaît pas dans mes nouvelles cartes.
La je viens d'avoir dans mon booster invasion de zendikar , la dernière fois c'était rigo mentor des rues.
Je pensais que la carte allait revenir mais non . Merci de corriger ce gros bug rapidement, et de voir pour redonner les cartes disparues ou avoir une compensation.1 vote -
"Craft all" not functioning properly
When using the "craft all" option the crafted cards do not show up as crafted and the option is still available, leading me to accidentally spend twice the wildcards when crafting. This happened twice, wasting at least 5 rare and 4 mythic wildcards (I think).
3 votes -
Deck cover image "long face"
After adding or deleting some decks, there is an issue with the display (on the "My Decks" page). Some of the decks are displayed as vertically stretched cover images, as you could see from the screenshot. This problem has lasted for a long time but has never been fixed. It is quite annoying to see the images distorted. Hope someone can take care of this.
3 votes -
Aegar March of the Machines alternate art duplicates Kaldheim
Unlocked Aegar alternate art from MOM pack but when selected in deck building only shows older alternate art on iOS app
1 vote -
No experience gained from wins
I'm not receiving experience from dailies nor weekly wins
3 votes -
Parallax Styles and Token Generation.
I have been complaining about an issue with paid items for over a year, and there is zero response regarding this. I have PAID for parallax styles that used to generate matching tokens, now they do not. There are also other paid for parallax styles that never did generate matching tokens. This feels bad paying for something that does not function as it did upon purchase. Furthermore, what is the point of adding parallax card styles to alchemy cards when you cannot get the parallax styles in the OG card (ex. Blood artist, khalani garden, etc). Not only that, now…
3 votes -
Not Receiving Card from Packs
I opened a March of the Machine pack and got Atraxa, Praetor's Voice (4 color mana, flying, deathtouch, vigilance, and at the beginning of your end step proliferate). I go to my decks to add it, and it is not there. I have tried searching it, including not collected cards just in case. And have tried creating a new deck. Card is nowhere to be found. Please help, as id love to put this card on my planeswalker deck.
1 vote -
bug
Recently (within the last week or so) on my desktop app, in the decks section, when I go to search for something in the searchbar my whole game crashes.
Ex:
Search bar: "Whenever you cast" + Enter = Game freezes, Windows says MTG arena has stopped working do you want to...It does this no matter what I search, and other than using the search bar everything else functions as it should. This feature does work when I use my mobile app with the same account.
1 vote -
Arena mobile
Bug
Na criação de deck, ao selecionar Terreno (Land) no filtro, o jogo está selecionando Batalhas (battle).
Portanto não estou conseguindo adicionar os terrenos que eu quero.
Obrigado.
2 votes -
Incorrect deck error
Building a new deck gives me an error "There is one or more cards not excepted by current format."
I have checked the following:
1) format
2) every card in format, including land to ensure they are neither banned, nor out of the allowed format.
3) Removed each card- saved and checked and error persists regardless of cards removed.
4) Deleted and tried again- same issue.1 vote
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