MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9324 results found
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Bug with BO3 Game 3 Disappearing match
"In game 3 of 3 of my best of 3 draft matches recently my opponents turn timer will go down to 0 but no timeouts will be used, so I will close the client and reopen only to then arrive back on the "play match" screen as and still say I have "x" number of games remaining as if my match never happened. I am submitting to report the bug and request compensation. Thank you.
2 votes -
drafna greyed out
Drafna would never let me utilize the copy artifact ability. My board contained many artifacts in play, including token and non-token artifacts. Attaching my log file.
1 vote -
crash
I attacked with my creatures, opponent should decide which blockers to declare but despite he hasn't been moving for several minutes no time rope appears. It seems like the game has freezed somehow.
1 vote -
Bug Caldera Breaker
Caldera Breaker artifact creature did his damage on Serra's Emisarry protected from artifact why?
1 vote -
persa ingiustamente per non so quale motivo
Durante una partita di draft da 1500gemme il gioco si è fermato durante il turno dell'avversario leggermente in svantaggio, facendo anche la clessidra del tempo ma senza risolvere nulla neanche l'azione eseguita dall'avversario, rimanendo cosi per quasi 10/15 minuti, portandomi poi alla fine ad uscire e ritrovandomi cosi la persa.
Escludo problemi di connessione e o pc perchè ho sempre giocato e comunque il gioco in se stava andando, potevo mandare i messaggi predefiniti, la clessidra andava e si riusciva ad interagire con il terreno e anche con il menu delle opzioni.
Trovo non sia giusto e normale, chiedo l'eliminazione…1 vote -
Deck
I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
Could you please add the free new player multicolour decks to my collection?2 votes -
SPARKY
YOUR NEW 5 TURN SPARKY SUCKS!!!! I WILL NOT BE PLAYING HUMANS ANYMORE OR SPENDING ANY MONEY WHAT SO EVER ON YOUYR SITE UNTIL YOU FIX IT!
9 votes -
Win Loss records
My wins and lossess are not being recorded so I am not advancing through the season.
1 vote -
Drannith Magistrate debug text appears on it's legal list.
Steps:
- Select Collection
- Search for Drannith Magistrate.
- Check the details where the card is not legal.
Devices used: PC
Expected: debug text should not appear.
1 vote -
Loading Deck lists doesn't work
So once again, deck building doesn't work in the game where you build decks and use them. Attempt to load deck, gets stuck on "Waiting for server" have to close. Look it up online, see reddit page saying its because of sideboard issues. I'm attempting to load a Brawl deck with no sideboard. Export, remove the commander, import, still doesn't work. Try loading Best of 1 deck with no sideboard, still doesn't work.
I'm using the Steam client though I doubt it matters as this is a bug that's in all platforms constantly.
What a game...
Thanks multibillion dollar company…
1 vote -
Weird unbalanced cards
I encountered a card that my opponent played called Rimewall Protector. I think its bugged because it is a 3 mana 3/4 in blue with ward and provides some bugged way to give all other creatures in your hand ward. This must be a bug because it is a ridiculous value for the cost and is completely without merit in proper magic game design. It should probably be cheaper or smaller in size and this perpetual thing should be completely removed.
1 vote -
Trampas en clasificatorias
Me parece vergonzoso que jugando a clasificatoria histórico entre con 60 cartas i tenga que ver como tramposos con mazos de más de 200 cartas si pueden jugar y joderte tu clasificación me da mucha rabia llevo muchos años jugando y no hacéis nada para resolver este problema ay gente que nos tomamos el juego en serio y esto es de escoria de jugadores es imposible casi ganar con un mazo de 60 a un jugador que vosotros permitís que juegue con una cantidad de cartas absurda gracias y de verdad si queréis una idea po er algún sistema para…
1 vote -
Leyline of the Guildpack and Helio, Sun-Crowned devotion bug
The enchantment "Leyline of the Guildpack" doesn't work with "Helio, Sun-Crowned". In other words, non-white creatures don't grant white devotion.
As an example, you can see it working on Klothys and Nylea.
1 vote -
The card called "wicked Slumber", its Convoke ability does not activate on the opponent's turn, its instant ability has an error
The card called "wicked Slumber" cannot be played as an instant on the opponent's turn, its Convoke ability only activates during the turn of the player who owns the card, I think the instant ability should be disabled for this card even though Its printed image indicates that it is an instant card.
1 vote -
Shrieve hive malfunction,
When new phyrexian mite is generated, you loose 1 life when shrieve hive is out.
1 vote -
Issue: Siege Dragon/Sarkhan Wanderer to Shiv
My opponent played Sarkhan Wanderer to Shiv, after conjuring a shivan dragon to hand the siege dragon he played appeared as a shivan dragon. This also prevented me from being able to interact with it.
2 votes -
Einäscherer der schuldigen
Infinite bug with einäscherer der schuldigen. If you got 0 cards in the graveyard it gets stuck so you cant choose 0.
2 votes -
spellbook vendor
Spellbook vendor able to place enchantment tokens on creatures with Hex or ward without rebuke or cost.
1 vote -
mid game freeze
Mid game, the timeout rope began burning down but would not allow me to do anything. Now the game is stuck with music playing, and the rope fully burnt out after 6 minutes and nothing is happening. Having to restart my client with a ranked loss.
1 vote -
Deadly Cover-Up Can’t be Countered
I played An Offer You Can’t Refuse on Deadly Cover-Up. The counter didn’t take effect. What have I missed?
1 vote
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