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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29272 results found

  1. combat skipped

    Describe my idea or what happened? Attacked with traveling minister game never game me the option to cast my abdominal will to kill the opponent to end the game. Also it really sad that there is so many complaint that 1. you have to have a delete my account as an action and 2. you opened up to a form and not even a real customer support. MTG has gone down hill and rather make money then make a game.... please give my my gems back.

    1 vote

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  2. Profile Season Rank not updating

    Reached Platinum Tier 4 slot 1 in the Feb Season. Results no longer affect that rank.
    Also the rank adjustment screen graphic does not appear after games.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. ブロック

    iOS版ドラフトdouble features でブロック対象を指定できず、ゲームにならない。

    2 votes

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  4. Product Suggestions

    In BO1 if 1 of the players lost the last game he or she should play first.

    1 vote

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  5. Returning from disconnect unable to play from hand

    I disconnected from the server in the middle of a quick draft match. When I finally reconnected, the card that I had been attempting to cast was frozen, and not only did I miss my turn, but I was not able to recast it. I subsequently lost the match.

    1 vote

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  6. Morang, Fury of Akoum

    1.   Give us the steps to reproduce the bug.  Play Morang, Fury of Akoum.  Play a Land.  No additional Combat phases happen.
      
    2.   Note which platform you’re using (PC, Mac, Android, or iOS). PC
      
    3.   Enter the actual results you’re experiencing. No Landfall trigger for Additional combat phases.
      
    4.   Enter the expected results of the feature.  Should get additional combat phases.
      
    5.   Add any relevant screenshots/videos.  No, just to logs.
      
    6.   If you found a workaround, please add workaround steps. Delete the deck and not play him as it's getting frustrating.
      
    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bug - draft mode - creature cant be selected to block or be blocked as expexted

    In Quick draft crimson vow mode

    Two bugs for gameplay in draft mode regarding blocking phase in combat phase while playing on my ipad pro:

    1) « Riphook raider » without any additional effect then its own (cannot be blocked by creatures with power 2 or less) and attacking me could not be selected to be blocked even with my 4/5 or 6/6 creatures every turn.
    Tapping and continuous stapping selection on riphook did nothing when it was supposed to make zoomlike card description appear at least.
    This Bug Happened twice in two different draft matches. (It happened every time i was…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. emotes reset after disconect also mtg arena crash isn't something rare... it happens all the time ....

    emotes reset after disconect also mtg arena crash isn't something rare... it happens all the time .... is like mtg arena will be in betta test for ever.... jesus fix this mess...

    2 votes

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  9. Voice of the Blessed Bug

    My voice of the blessed had 11 +1/+1 counters on it, so it was a
    13/13 creature with flying and „vigilance“ and „deathtouch“.
    My opponnent attacked with a 6/6 vampire with deathtouch and my voice of the blessed died, or my oponnent attacked with a 13/13 angel and my voice of the blessed died, and sometimes vigilance dont work.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Double Feature Draft Froze on 3rd Booster

    Hi,
    At the beggining of the 3rd Booster Draft, I stopped receiving cards. I checked on the booster circle, and it looked like all boosters were on my table, but they weren't.
    I waited for a few minutes and nothing happened (app was not frozen), until I exited the draft table. I resumed the draft and I had received random cards for the deck, making it unplayable.
    Can I get a refund or Draft token, please? (also, I did not receive the Dracula cosmetics)
    Thanks!

    Playing on Ipad, version 2021.12.80.390.908401

    2 votes

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  11. Blood on the Snow

    can't choice card when see sideboard on "Blood on the snow".
    use full limit time becouse I lose.

    1 vote

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  12. Missing cards

    I am missing cards from my collection. Half of my decks are saying they are missing cards.

    10 votes

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  13. Matchmaking

    Matching me with the same 3 people over and over in alchemy ranked is the worst possible game experience. zero variety = zero fun. Definitely sticking with standard.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Desconexión

    Ya van varias ocasiones en que en el primer juego después de que inició la aplicación, a los pocos minutos de haber empezado la partida, me desconecta y tengo que cerrar la app y volverla abrir para poder jugar, lo que me ha ocasionado pérdida de ranking.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Am not receiving new cards

    After opening packs and purchasing cards from the store none of them moved into my collection even though the packs and gold are consumed.

    3 votes

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  16. rem karolus

    Rem Karolus is severely bugged, which caused an unexpected loss in a Double Feature draft. I had Rem Karolus on the battlefield, then my opponent cast "mirrorhall mimic" to make their own copy. After they cast their copy, they were able to destroy my creatures with direct damage spells, which should not be possible. The rules text is not written in a way that would prioritize the second instance of Rem, since it's a replacement effect rather than global. Between Gisa, Glorious Resurrector and Rem Karolus there are at least two high-impact rares in the format that do not follow…

    7 votes

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  17. Oppo timer is not running down when they are not making game actions. Should have run out.

    Oppo timer is not running down when they are not making game actions. Should have run out.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Inquisitor Captain Bug

    I played inquisitor captain 2 turns in a row and both times it searched up 2 cards, I clicked one of the 2 and hit submit and it didn't play the card. It just went to exile.

    2 votes

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  19. 呪文のスタックで呪文の打ち消しのインスタントが発動出来なかった

    4マナ以上の呪文を相手が唱えた時にスタックが始まった後に軽蔑的な一撃と言うインスタントを発動したが、打ち消しが出来なかった。
    相手の呪文はこのカードは打ち消されないなどの効果を持って居らずに打ち消しが出来なかった。
    このような事が何度もあります。

    5 votes

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  20. Bug on Heron-Blessed Geist ability

    I was playing Crinsom Vow quick draft and cannot able to activate my Heron-Blessed Geist ability (on the grave). Only able to activate this on my last turn alive.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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