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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25997 results found

  1. Draw Bug

    I was rank 644 around 1:50PM and wanted to play a match to help solidify my rank. The queuing time was longer than normal and when I connected it said I got a draw. I checked my rank and went done 300 ranks. So close to the season end it seems obscenely unfair that my qualification is now in jeopardy because of a bug.

    29 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  2. 9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. No token life gain

    With the new cap on tokens on arena I understand that the number of creatures can be unesacarly large number of tokens, however, the effects of having the tokens enter should still be preformed.
    For example, in my game my opponent had a runed halo against scute swarm making them unable to kill my opponent however I had other win cons that I could have drawn into. This was prevented because with the lack of tokens entering my impassoned orater failed to ever trigger leaving me at 20 life as opposed to 290 or so life.

    3 votes

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  4. eerie ultimatum in response to mill deck results in gre error and draw

    playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. UX

    Clarity of state change and call-to-actions are way too subtle.

    For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.

    These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…

    1 vote

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  6. Remove Starter Cards from Collection

    Remove Starter Cards from Collection. After a set time all users should have starter cards removed. After playing for a short time I have plenty of cards. I can only see so many Hallowed Priest and Impassioned Orators. I have played Magic off and on since the 1990s. MTG Arena is great, but I will be forced to stop spending money and leave due to over use of starter cards.

    2 votes

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  7. Missing translation german

    The Hornbash Mentor (Horntrutz-Mentor) is enchanted with a blue or white Card that prevents untapping for next round.
    I don't remeber which one it was.

    1 vote

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  8. product suggestion

    In the table in which we play a game, it would be nice to have something to adjust the numbers of leaves falling and moving around, from 0% (nothing) for players who don´t want to see any, to 100% (fully covered in leaves with many floating or flying) for players who want to get fully inmersed in the fair game as a fairy tail or something.
    Selecting the scenario or music could also be nice :)

    3 votes

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  9. 1 vote

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  10. titaniumADRIAN#07500

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    4 votes

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  11. Incorrect rules interactions

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    5 votes

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  12. Please, make the Traditional Cube have the same availability as the Bo1 Cube

    Some archetypes and fun decks are just undraftable in Bo1: you need to pick cards as you were sure that you'll get to play against 7/7 aggro decks.
    Please, allow us to play the real experience of the cube with Bo3 queues. Let us have fun.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Opponent's conceding counts as my loss

    Unfortunately I'm not sure how to reproduce this, but I was just playing in an Arena draft, my opponent conceded, and some kind of bug happened where it was recorded as a loss.

    35 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  14. Moraug skipping first combat phase.

    Good day and happy holidays everyone.

    So the bug is happening when using the card Moraug, Fury of Akoum.
    When we play the land on the first main phase we dont get the extra combat phase it skips the first combat phase and goes directly to the aditional combat phase from Moraugs landfall hability.
    When we play the land on the second main phase we do get to play the adittional combat phase.

    It does create problems this bug when u want to play ur lands on first main phase to be able to cast other spells that can be…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Please improve reconnection time / roping on disconnect

    Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.

    I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…

    10 votes

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  16. Wildcards

    I didnt recive the wildcards that you recive from the mastery.

    7 votes

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  17. My turn was skipped even though it was still my opponents turn

    Opponent embalmed with 5 anointed processions in play and triggered 1024 life triggers, it was my opponents turn, and the triggers were happening, I was tapped out and waited for them all to resolve, (having a boardwipe and alt win-con I didn't care that they had 1k life)
    For some reason while the triggers were resolving my timeouts were being used and my opponent kept their two timeouts, immediatly after the triggers were done the game went back to my opponents turn, in like a split second.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Valakut exploration Bug

    I Play a valakut exploration.
    I manage to play 2 lands during a round, and have two cards exiled.
    One is a ruinous ultimatum, and the other card was a cmc 3.
    At the end of my round, my opponent takes 2?!?!? damage.

    Later same game I have 2 valakut exploration in play.
    I mange to get 8 cards exiled with them.
    Opponent takes damage a total of 4 times I think it was.
    It surely wasn't as many times as it should be.

    I remember seeing that out of the 8 cards, 4 was removed at a time, and…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. More forgiving rewards for phantom events

    The most recent arena cube has been a huge success, and it's proven to be a fun and exciting format.

    However, the cost and rewards can be unforgiving for newer players. It is very demoralizing to draft a deck that you are really excited about, lose a few times and find out that you are out of gold/gems to try again.

    I am happy to spend money on phantom events like this, but it is hard to justify when you may only get to play a few drafts with the gems you purchase depending on your record.

    I would be…

    2 votes

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  20. the card Shadows Verdict is broken it a black card that says destroy all creatures with converted mana cost 3 or less and it doesn't 3

    Shadows Verdict is broken for destroying converted 3 or less its only less if they are converted 3 it doesn't destroy them/

    1 vote

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