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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25945 results found

  1. Add control over default frames

    I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.

    1 vote

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  2. High frequency sound effects are painful to hear

    The high frequency sound effects, for example, when an ability goes on the stack or when a +1/+1 counter is added to a creature, hurt to listen to. I frequently turn the sound off. Please consider changing these sounds. Thanks!

    3 votes

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  3. 1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  4. replace the "Kill X of your opponent's creatures" quest - it takes significantly more time and relies on opponents' decks

    The "Kill X of your opponent's creatures" quest should be replaced with something else. It takes significantly more time/games to accomplish this quest compared to any other quest.

    I have attached an example screenshot showing a typical situation. After over a dozen games (with 8 wins) and an 90 + minutes of play time, the quest is still unfinished. And I'm using deck themes with plenty of creature removal to purposefully try and complete the quest more quickly. [[Edit: Added additional screenshot to further illustrate how frustrating this quest is - two more games won and only 2 additional creature…

    2 votes

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  5. Display resolution

    First, thanks for MTGA !
    Then, can you please add 3:2 resolutions such as 1920x1280 pix which is my native resolution ?
    Thank you for your help.
    Willy

    13 votes

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  6. No gems were given for opening duplicate rares

    I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.

    9 votes

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  7. Quick draft play timer and sign up timer didn't match causing QD to end prematurely according to play timer.

    I'm based in the Netherlands and there was a 3h offset between the timers. The draft ended when the sign up timer ran out but there was time left on the play timer.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Please keep Bo3 Kaladesh Draft

    Please keep Bo3 (traditional) Kaladesh draft available for longer.

    I was so excited when I saw the announcement to extend it by 1 week. But now that is about to go away, I'm sitting here wishing it was staying longer.

    As someone who primarily plays arena to draft, it continues to be incredibly frustrating that arena gives far fewer Bo3 draft options compared to Bo1. Sure, I will play Bo1 sometimes and have some fun. But Bo3 is the thing that gets me excited about magic. It is the thing that makes me excited to log on and spend gems…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  9. De-ranking from Diamond 1 to Diamond 2

    Hello,

    Before my last game, I was ranked as Diamond 1, 1 star. Then I loss one game and I was de-ranked to Diamond 2. Is that normal? If no, can you please rank me again to Diamond 1 (1 star). Thanks in advance for your feedback. Best Regards

    1 vote

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  10. Bug on Dark Intimations

    It was my opponent's turn and he/she played Dark Intimations. I had a 3/3 Forest (from Nissa) and a 2/2 tapped shark token (from Shark Typhoon) in play. When Dark Intimations resolved, I couldn't sacrifice any creatures when I clicked on any of them. The timer started and eventually ended. After that, the game chose a random card to discard while the 2 creatures remain in play. During my turn again, the shark token doesn't untap and also could not be sacrificed to a later Nicol Bolas activation.

    Attached are the game logs.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Moraug not functioning properly

    Moraug, Fury of Akoum has a landfall ability that is supposed to give an extra combat turn and untap all creatures you control at the start of that extra combat turn.
    The extra combat turn DOES occur, but your creatures do not untap. This means that the game skips over the extra combat turns since there are typically no valid attacks possible after the first combat step.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Mobile magic arena

    Why don't you create a mobile app of magic arena? And why don't you allow card exchanging. It would be amazing to play with friends in the mobile and trade cards with them.

    1 vote

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  13. Paradox Engine Isn't Banned

    Not sure how you missed it but Paradox Engine is completely legal on Arena in Historic and Historic Brawl. It's banned in Commander for a reason... there's no way you should be allowing it in Brawl. What's the deal? Sheoldred is too powerful to include but cards like Ulamog and Paradox engine are fine for a fun and friendly experience???? Why?

    47 votes

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    21 comments  ·  Gameplay  ·  Admin →
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  14. Stop making a **** product

    Stop rigging the game to be pay to play. If people have fun they will spend more, not if you try and manipulate their experience. We are not idiots, we know that you are gifting wins and creating losses trying to fatten your bottom line. This is going to backfire on you, as an angry customer like myself will spread your misdeeds by word of mouth and around the internet in an attempt to sabotage the current management team's philosophy of treating their customers like unworthy slaves.

    Go ahead and delete this, everyone in the community knows that WotC is…

    3 votes

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  15. Product suggestion

    I think you should consider monetizing the wildcards. Buy 20 rares for so much money or bundles of wildcards of all types for so much money.

    5 votes

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  16. Nyx Land on Store

    Hello,

    I will wish to obtain the alternative Nyx Land available in the Théros expansion unless I am mistaken. I contacted support, who then referred me to this forum.

    Unfortunately, I only had time to copy the response.

    For information, I ask the MTG Arena service to be able to make these alternative cards accessible in different ways:

    • Either by exchanging tokens, and thus allow interested and concerned players to unlock these cards,
    • Either through the store in exchange for gems and / or gold for a limited period and also renewable (why not once a month).

    Indeed, I find…

    9 votes

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  17. Marauding Blight-Priest triggers the turn after Blight-Priest was sent to the graveyard

    I was playing in Premier Draft Zendikar Rising. My opponent had a Marauding Blight-Priest in the graveyard (from a previous turn), but when my opponent gained life the Marauding Blight-Priest drain triggers continued to occur. The match was between Waffleosophy and Kevlar0808 and ended at around 8:10 PM EST on 11/24/20. Please contact me for any further questions. Thank you.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Broken Cards, Balance and Standard

    Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…

    5 votes

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  19. Arena Battleground Selection

    Please consider adding a feature where the player can select what battleground they would like to play on before the match begins.

    4 votes

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  20. Ranked queue for Brawl

    Please consider creating a Ranked queue for Brawl. It would give players another option to earn rewards for those who do not want to play Standard, Historic, or Draft.

    13 votes

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