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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28868 results found

  1. Allow Events Playblade Customization

    I like the new playblade, however I noticed that there are some events at the very top that I will never play (ie, Color Challenge and Jump In).
    I would like to be able to click and hold the image for that event, and drag it to the bottom of the list. The events that I do want to play (ie, draft and traditional events) I would like to drag up to the top.

    Thank you!

    1 vote

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  2. Gitrog horreur de zhava

    Lorsque la capacité de Gitrog horreur de zhava se résout, un doublon fantôme de la carte de terrain mise en jeu, depuis la main, reste visible dans la main. Cordialement.

    1 vote

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  3. デジタル限定フォーマットで必要なのはアルケミーのようなゴミではない

    デジタルで必要なのはアルケミーのようなゴミではなく、特定の色をbanできるフォーマットです
    これならなぜプレイヤーがこのゲームに定着しないで減る一方なのか原因が分析しやすいし、プレイヤー自体の体験も不快感が減って良くなります

    1 vote

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  4. 1 vote

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  5. Nine Lives counter doesn't increased or Runed Halo prevent all damage from almost all source

    Platform: Android
    My opponent play Nine Lives and Runed Halo, nine lives only got one counter and never got increased again, and my creatures can't deal damage to him either.
    The reason that I refer to Runed Halo is I realized his life counter still had a yellow shining ring even after I destroyed Runed Halo.
    No matter which card prevent damage from my creature's attack and ability, I finally found my opponent could't prevent damage from planeswalker, Liliana Death Mega's ability(Target opponent loses 2 life for each creature card in their graveyard).

    1 vote

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  6. Bad coding and glitches as well as hand drawing on this game is horrible.

    Someone needs to fix the coding and bug issues with the game. I'm a Veteran player and it's horrible how bad draws are and shuffling. I'm also SO SICK of cards freezing on stack due to lag or people exploiting it on purpose and the cheaters are horrible. Can't tell you how many times I should've won a game just to lose to people getting extra turns or casting cards without mana when they don't have cards that give them this option,or playing spells that they shouldn't be able to like casting sorcery spells as an instant etc. Or the…

    1 vote

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  7. faceless haven overrides no cards to draw

    how does faceless haven override the basic rule of if you cannot draw a card you loose the game. are stating that faceless haven is more powerful than any other banned card. this card should be on the banned list. you banned birds of paradise due to you can play a card that produces mana by the second turn but you have a card that prevents you from ever loosing the game no matter what! i think you have your priorities mixed up here. what is more fair.... 3 mana by turn 3 or never loosing the game? this is…

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  8. Fixed matches

    I love magic, it’s my favourite game. I have spent thousands on paper and hundreds on magic arena. It is such a shame how the game is tuned to milk every last drop of $$ out of people addicted to it. It has gotten really bad the last while, I haven’t spent $$ in a while on arena so the matches I play are fixed so I lose. If I’m playing a great deck and win 2 matches in a row, the next 5 matches are against decks build to win against my deck and only my deck, decks that…

    1 vote

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  9. "CONCEDED" Message when conceding a match

    I assume there are many others like myself that experience crushing losses in Arena, especially after a series of multiple in a row (i think my record is 9). Something I think that might lessen the sting of "not winning" would be a different message that comes up after a loss based on how the match ended.

    For example, if i am straight-up defeated, the default "DEFEAT" message is appropriate. But if I opt to concede for whatever reason (i need to drop off, i lose connection, i made a mistake, etc), I think a "CONCEDED" message would be far…

    1 vote

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  10. prizes missing

    Experience several issues with claiming prizes! No prizes after drafts (that were reported and solved) and now no prizes fo daily tasks and from season ending ranking qualification.

    1 vote

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  11. Give uncollected rares in Standard/Historic event

    Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
    It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
    Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…

    1 vote

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  12. Closing program is suboptimal considering how iPhones work

    I just spoke to an apple advisor as I’ve been having some issues with my phone. Something they mentioned is, scrolling up to close programs is essentially making them crash. So unfortunately, the default way for one to close your game is suboptimal. Please create a “exit game” button.

    1 vote

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  13. Combo infini Dyna et sang délectable

    Avec Dyna et le sang délectable, le joueur pose 2 cartes et la partie est finie, reproduisant un cercle infini entre le gain de vie et la perte de vie de l'adversaire. Sachant qu'on peut poser les 2 en un seul tour, un combo infini qui coûte 5 ou 6 mana seulement à poser me paraît un peu limite.

    1 vote

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  14. Harmony OS 2.0

    MTGA does not appear to connect to severs on Huawei Mate30 5G or is disabled by Great Fire even while connected to a VPN

    1 vote

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  15. The arena does not open

    The arena does not open. Hanging on the check window and all. I tried all methods: reinstallation, VPN, change ІР. Help please.

    1 vote

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  16. Quick Draft prize not given after buggy final match

    On my 3rd loss I could not interact with opponent’s Oakshade Stalker. First it was attached to Goom’s Finery and I could not even look at Oakshade’s card details. When I clicked on the card it only showed me Groom. I then tried to remove Oakshade with Alchemists Retrieval. I ended up removing Groom’s Finery accidentally.

    I then could not block Oakshade and I could not tap it when I attacked with Distracting Geist even when it was not attached to equipment. I could not click on the card to get the detailed view of it. All my opponents other…

    1 vote

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  17. Historic Masters

    Historic format could use a bit of a boost to flesh it out, and bring it slightly more in-line with Modern.

    Understandably, some cards (fetch lands, for example) are probably best left out, but there are many cards that would be a welcome addition in my opinion.

    Some examples I would give are:
    - original Theros gods (15 total)
    - Ravnica / Khans charms (15 total)
    - Tarkir Dragonlords / commands
    - Spell Queller, Selfless Spirit, Drogskol Captain, Mausoleum Wanderer, Gheist of St. Traft
    - Goblin Rabblemaster / Guide, Legion Loyalist, Bushwhackers
    - Stormchaser Mage, Monastery Swiftspear / Mentor
    -…

    1 vote

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  18. 1 vote

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  19. Windows11 Bug

    MTGA automatically opens and asks to install every time Windows11 is started even though it was completely installed already, and there is no option in settings to control whether or not MTGA opens at startup.

    1 vote

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  20. I can't play with spikefield hazard because of the art and that puts me at a competitive disadvantage

    It's a good card but it scares me I guess so I never play with it. I like the idea of disturbing art and I'm okay with meathook massacre but would still prefer gore be more abstract; or surreal or obscured or anything that makes it less like real gore - i know that's like specific to me though

    1 vote

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