MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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disconect and game loss
I was playing a game on "Cube Draft", when my game crashed while using a brainstorm and I was not reconnected to the game, returning to the cube's home screen. After a few seconds the game marked a loss for me.
4 votes -
No sound MtgArena Macbook Pro
No sound when playing MtgArena at Macbook Pro. My system is macOS Catalina 10.15.7. Everything works fine, but no sound.
That's my MTGA version 2025.46.20.2625.1127871.
4 votes -
attacking creature destroys aetherspack while equipped
Doors of Durin put a ghalta into play attacking an equipped aetherspark
4 votes -
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding
drafting hand smoothing hackers manipulating draws causing all land draws. possible exploit in deckbuilding. the example photo is a different game playing in explorer vs a desert deck. i only drew 1 land out of about 8 or 9 draws running 22 land. almost every draw they had was a land. hand smoothing and color smoothing should not be match based but deck/draw turn based. very disappointed in a lot of matches where my opponents build manipulates how my draws and color/mana cost ratios pan out.
4 votes -
App crashes on launch (Android)
After the March 18 25 update, the app crashes after it finishes loading but before I get to the main screen. It reaches the point where it says "Waiting for Server" and then crashes back to my phone's home screen
4 votes -
Surveil instad of Mulligan or any other interaction
After the last updatee I can't play at all. Any time I start a game I get a surveil request instead of the mulligan, no buttons for interaction appear nor anything can be done other than surrender. In the event of going into the match by the clock running our of time I again get a surveil request over any intraction that requires a confirmation, no buttons either. I have cleaned my game, defrag it, reinstalled it in differnt disks yet the problem still goes on.
4 votes -
No Connection to Server
My game is not able to connect to the servers. This error occures for houres...
4 votes -
weekly wins didn't reset
My weekly wins didn't reset
4 votes -
Game disconnecting from server (not internet issue)
During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.
4 votes -
The shuffler and matchmaking are really really off...getting mana screwed while my opponents draw perfect answers.
Can we remove losses that are due to the shuffler? I am getting mana screwed while my opponents are drawing perfect answers in the form of bombs when they need them and card draw or search when we are both out of cards in hand. This is absolute ******** and not random.
4 votes -
Match randomly ending with DRAW on the screen while still playing
I have played a number of matches on my iPhone and on my PC that have randomly ended the match as "DRAW", sometimes while actions are currently happening, sometimes when I'm literally seconds away from a win, even my last one I could see that I hit for lethal damage, opponent's life went to -5 on the screen as "DRAW" came up. I'm not getting my wins and it's so frustrating I don't even want to play. Some of these matches would have netted me further items on events.
4 votes -
Brawl matchmaking
I beg of you to look at your brawl matchmaking i have been playing an insect typal (lol) w atchiok or whatever as the commander and i swear i am exclusively matched against 5 color good stuff. Like please
4 votes -
start your engines
Either player putting a spell with the Start Your Engines mechanic on the stack has regularly caused my game to crash, causing me to lose ranked matches in Standard as well as Premier Draft games
4 votes -
Game frequently abruptly ended by "Waiting on Server".
Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play…
4 votes -
対戦相手が表示される直前に落ちる
スタンダードイベント中、マッチング完了し対戦開始前、対戦相手が表示される直前にアプリが落ちます
このバグが起きた際、復帰の為に再起動しても同じく対戦相手が表示される直前のタイミングでアプリが落ちてしまいますこれにより過去4度敗北扱いになりジェムやゴールドを失いました。
アプリが落ちてしまうためスクリーンショットが撮れませんでしたが、日本時間2024/18:40のあたりに発生しました。
4 votes -
Loss of connectivity registered as a 'loss' during event
Hi, I am ciuisco#75561
Lost connection on second game of Arena Direct and was recorded as Loss.
And the game after a loss give double loss and end event.
Can remove the loss?4 votes -
Login Authentication Failure
Last Friday, I have received a login authentication failure on my computer. It does affect the Windows PC version on MTG Arena, but I haven't tried it on the Steam version. If you have a similar issue like this, please let me know. It just happens when you try to log in the game. However, if you have the Android version of the game, it should work with a free download, as long as you have the right specs. I don't know if there are other factors that make up this bug but be vigilant if you have the Windows…
4 votes -
Standard Event win counted as loss
I had two losses already in a standard event. Then I wanna match and it treated it as a loss and kicked me out of the event.
4 votes -
Get rid of Alchemy
Get rid of Alchemy. It sucks. It's no fun playing against people who use Alchemy cards when I'm just trying to replicate the experience of playing with real cards. It's impossible to keep track of everything Alchemy cards do and I really just hate seeing them in Brawl games.
4 votes -
Make the game native to Apple Silicon
Hello! I love playing the game but currently it drains the battery and makes my M1 pro mac really hot. I would love it if you could make a native version for Apple Silicon.
4 votes
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