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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9088 results found

  1. Ban artifact lands

    Untapped artifact lands are very strong in historic format. Need ban like as in modern format

    4 votes

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  2. Won't reconnect to game in progress

    When disconnected on Android Google pixel 6 game won't reconnect to a game in progress. Very annoying give stability of service.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Display bug

    I have a problem with dragonhawk style,
    It is distorted in deck visualization,

    4 votes

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  4. Deterministic infinite loop with Ashaya and Mythweaver Poq should end in a draw

    Probably already out there, but adding more to it.

    Steps to reproduce: Have Ashaya, Soul of the Wild on the board and play Mythweaver Poq

    Platform: PC

    Result: A duplicate Poq is spawned, triggering landfall effects including its own (not the original one's because it's a "once" trigger) one before being evicted as a Legendary duplicate. And it goes on forever since it's not a "may" effect, even after both players' decision timers run out; and my game crashed, don't know about the opponents'.

    Expected result: Game drawn.

    Workaround: Detect it and draw the game? Since it's a two-card combo…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. MTGA Client Keeps Crashing

    The MTGA client keeps crashing constantly, even after reinstalling it. I'm running it on Windows 11 and this started recently this week. Needs to be looked into. I keep sending my crash reports to Microsoft but nothing has helped so far.

    Windows 11 Pro 10.0.22000 Build 22000 - I recently switched to Low graphics settings because my laptop seems to keep overheating and shutting down if it's set to Medium with MTGA and idle for awhile

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. GreError when creating 1008 rabbit tokens on mobile

    I had many cards to multiply tokens created using hare apparent, where each other hare apparent would create 144 rabbit tokens. It froze the game she resulted in a GreError and a draw for the match. This is game breaking when I should have won.

    Downloading logs isn’t working on iPhone either.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bad timeout timers

    How come when I play anything that takes time my timeout timers pop immediately but when others do they can take their sweet time? This guy was leisurely able to deck me out in brawl manually activating an effect almost 50 times but if I play something with a bunch of auto activations it takes my timeouts. I didn’t even start my video until after he had almost half my deck gone and the video itself took 2:34. With only two timeouts. Tell me why it starts later for others when their stuff is all manual. Hot garbage I swear.…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Card effect has a different effect than what is written on it

    Hi,
    i played a match this morning, and a player had a card "COMOS ELIXIR' i played all my match in French langage, and on the french trad the card has an effect to win 1 point of life and in the original langage it's 2... So i lost my match because the text on the card is wrong...

    4 votes

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  9. Osteomancer Adept not letting me forage by exiling 3 cards from my

    Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Disconnect not reconnecting during draft, resulting in loss

    The game has not been reconnecting to disconnected matches. I get taken back to the screen where I can begin matches, but when I hit play, which usually reconnects to my match in progress, I start a new game even though my already existing one appears to still be active, as I'm guessing I time out and receive a loss while playing the other.

    This resulted in me somehow ending with four losses, a clear indicator of a bug. Screenshot demonstrates this.

    This cost me my 750 entry, as my run ended before I could play my matches. I'd like…

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Lifelink malfunction

    I used involuntary employment on a white creature that I attacked successfully with,with no blockers and didn't receive the health bonus and it caused me to lose the match. Any help is appreciated, thank you.

    4 votes

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  12. Collection Count of Foundations is bugged.

    Please reimburse players with rare and mythic wildcards due to the bug in your code. I have been opening regular packs, mythic packs, and golden packs of Foundations and instead of getting cards I am yet lacking from the set I am getting gems. It makes me wish I wouldn't have bought gems this week to get more packs. I feel like I have been scammed.

    4 votes

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  13. Game froze during game

    Game froze during game and I lost my draft gems. I want my gems back

    4 votes

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  14. Sparky's Challange disappeared after 2 wins

    I'm a new player, after winning the second battle of Sparky's challenge, I didn't get the reward for that battle, and the Sparky's challange event completely disappeared, both from the main screen and the Events tab (Play->Events), and Sparky commented that now I'm ready for the Starter Deck Duel. I'm really disappointed, because I wanted to try out all 3 event decks and get all the event rewards.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Screaming Nemesis vs Phyrexian Obliterator interaction bug

    I had a game where I was blocking a Phyrexian Obliterator with my Screaming Nemesis and it did not deal the full 5 damage back to the opponent, but instead only did 3 damage to him. It should have been 5 damage to the opponent with Phyrexian Obliterator being a 5/5 . My opponent was at 5 life and this cost me the game. On top of that, I sacrificed 3 lands out of my 5 (which is suppose to happen) and in my next turn I drew a land, placed it for turn, and it glitched out and kept…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. it doesn't create tokens

    It doesn't create tokens.

    with certain card compositions (see log) the game does not generate tokens.

    the block at 256 tokens makes sense to avoid blocking the game but if the calculation exceeds it it does not generate any tokens.

    if the field is empty it should generate up to the maximum number even if it greatly exceeds the number 256.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Full art lands

    Hello, I purchased full art mountains in the shop for gold (LCI290) but I can't find them in my collection even by pressing the > arrow button, as if that art does not even exist. This happens for all lands and the only one that I can use as full art is the one I set as Default immediately after purchasing (MID272). Is this a common issue? I would like to use the full art lands that I spent my in game currency to acquire.

    4 votes

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  18. SHUFFLER

    what the **** is wrong with you twits, I have managed to bring in a few friends to the game and because of you " genius " hand smoothing idea they keep quitting. You say its only until they move on to best of 3 but when they don't make past the first few games because the draws are all mana or no mana how does that work? Another good reason to get rid of the stupid shuffler is hand smoothing could be argued that the clause in your ToS should be null and voided because you have changed the…

    4 votes

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  19. Constantly getting kicked out a match

    most of the time (90%) I’m in a match no matter if I’m losing or winning I’ll get kicked! Tried on several network and 2 platforms (pc and android tablet), it is all the same.

    4 votes

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  20. Fix the shuffle algorithm already!

    60 cards, 20 plane's and out of 12 cards delt I couldn't get 1 plane? Seriously?

    4 votes

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