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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Sealed - Extra Loss

    I have just been given an extra loss in the most recent Sealed event (Jeskai Tarkir: Dragonstorm) on PC.
    When I opened the game, I was at 4 wins: 2 losses. I went to get my pizza out of the oven. I came back and was at 4 wins: 3 losses with no option to start another game - just the normal Claim rewards button - I had not started another game! I would have heard if another game had started.
    Really confused about this.

    4 votes

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  2. Mythic Mardu Dragon Not granting Haste

    Did a weekly magic match to play with the new Arena cards. The Mythic Mardu dragon, (Mardu something Kite?) Didn't grant haste like it was supposed to. Wasn't an issue this match but could have cost someone the game in a different situation.

    4 votes

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  3. Kotis, fang keeper

    After update today, Kotis Fang Keeper is dying to damage. combat and ability

    4 votes

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  4. LET ME SHUFFLE THE ELECTRONIC CARDS

    HACKS INCLUDE:
    Cutting off one color of land on the field while filling players hands with same color they don't have (JUST ONE LAND)
    LET US SHUFFLE THE CARDS!

    4 votes

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  5. 4 votes

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  6. Game freez/ Crash "MTGA:exe does not respond"

    The game crashes regularly. First the screen freezes and after that I get the error message: "MTGA.exe is not responding" after the first occurrence in a session it seems to happen more often. Reconnection is possible, but sometimes it crashes again even in loading mode, as in the screenshot shown. I've had the problem for about a year. Reinstalling the game didn't work. I've lost quite a few drafts due to the error tmeouts.

    4 votes

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  7. Songcrafter Mage/MKM split cards bug

    Unable to cast MKM split cards with Harmonize granted by Songcrafter Mage.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Error Updating data

    After the Scheduled Maintenance on April the 23th, the client is stuck on startup.
    It says : "Error Updating Data".

    4 votes

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  9. Mana Problem

    Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a…

    4 votes

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  10. This Company ignores reports. Don't pay any real world money until they respond!

    The interface is buggy.
    Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).

    Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…

    4 votes

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  11. Lose game when connecting to Wifi

    I have an android phone and if I'm playing a game not on a wifi and then during the game I connect to a wifi the game ends directly.

    4 votes

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  12. UI Bug, Activated Abilities, Game-Losing

    Summary

    I’m experiencing a recurring issue in MTG Arena where activated abilities on permanents are unclickable, despite having the required mana and meeting all activation conditions. When I attempt to activate the ability, I hear a “clinking” sound and see a red outline appear around the card, indicating the game recognizes the ability as present but will not execute it. This issue has directly cost me multiple games and has persisted across multiple versions of the client.

    Steps to Reproduce

    1.  Play a permanent (creature or enchantment) with an activated ability that costs mana (e.g., “4W: Creatures you control get
    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Sage of the skies token not copied by elspeth storm slayer

    To reproduce:
    1. Have elspeth storm slayer on the field
    2. Cast at least 1 spell
    3. Cast sage of the skies

    there should be two tokens but arena gives only 1

    on PC

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Mill-licious Achievement

    My opponent actually lost by drawing from an empty library, it did a different animation on their player avatar or whatever, and I didn’t get credit for the achievement. It’s so hard because people usually concede before losing that way and I finally got it and it didn’t work.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Pauper format

    I open the suggestion few years ago about adding Pauper format into Arena. They game has already many many sets, explorer legal and historic as well with tons and tons of pauper cards. Please.... Add the format into the game along with more common Wildcards. Thank you

    4 votes

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  16. Can't respond to Coordinated Maneuver with Snakeskin veil.

    I had specifically left a forest up to respond to kill spells with snakeskin veil. It killed my Elfsworn Giant without any moment to interact from what im reading in other reports. both cards have issues

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Surveil Didn't Display Correct Cards

    I surveiled 2 cards with Corroding Dragonstorm. It showed two cards, a basic swamp and Felothar. I adjusted the top card to be swamp and left them both on top. When it came to my draw, I drew Teeming Dragonstorm instead of Swamp. The next turn I drew Piercing Exhale. Two completely different cards then I surveiled. I did not put them in the graveyard, and no effect happened to shuffle the library. Because of this, I couldn't play Ugin which is what I left the swamp on top for and lost the game and the draft.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Disconnect during game, did not reconnect to existing game

    I was playing in a premier draft with two losses and my connection dropped. I was able to reconnect before much time had passed, but instead of sending me back to my current game I was sent to the screen showing my current record and allowing me to start matchmaking for another game. I started a new game, which I won, but on exiting that game I saw I had received my third game loss (which I assume was from the game I hadn't been able to reconnect to).

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Disconnect during game, did not reconnect to existing game

    I was playing in a premier draft with two losses and my connection dropped. I was able to reconnect before much time had passed, but instead of sending me back to my current game I was sent to the screen showing my current record and allowing me to start matchmaking for another game. I started a new game, which I won, but on exiting that game I saw I had received my third game loss (which I assume was from the game I hadn't been able to reconnect to).

    4 votes

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  20. Won my draft game but it also shows 3 losses

    I was playing in Premier Draft Takir: Dragonstorm. I won my latest game. When I got back to the draft screen, it showed my recent win but it also showed 3 losses. I restarted the client and still see 3 losses.

    I won the game by playing Jeskai Revelation and doing 4 damage to my opponent who was at 2 life at that time.

    Can I get a refund?

    4 votes

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