MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10224 results found
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Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
4 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
4 votes -
Interaction not occurring
I was playing with the new Final Fantasy set in Arena and it appears that Cid, Timeless Artificer was not working properly. I had cycled a couple of them into my graveyard, but when I did, it didn't buff my Hero tokens.
4 votes -
Not drawing lands
Consistently not drawing lands when I have 20 of them in my 60 card deck
4 votes -
Slow Players
All players that take 5 seconds or longer on average to play need to be grouped up together and the rest of the people that are experienced and know how to play within a reasonable time can be grouped together. Seriously considering leaving the game over waiting for slow players.
4 votes -
Extreme lag when trying to do anything
There is extreme lag after most recent update at least for me on mobile.
All photos taken about 5 seconds after the last.4 votes -
Shuffler, match making draws
Ya know, this is starting to get old, getting matched up with single numbered rank players on top of that trying to make the right plays and then getting flooded cause shuffler is rigged AS ***. Yall seriously need to fix your stupid ** system cause this is infuriating. Can’t even have fun cause it’s bad match ups after bad match ups. It’s upsetting.
4 votes -
Fix The Arena
How about fixing the matchmaking and shuffler on that arena game? It still is complete garbage - since fnig BETA
4 votes -
My cards stay on the screen, obstructing my view of the board
I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc
4 votes -
ward didnt work
ward given to creature by "sheltered by ghosts" didn`t ask my opponent to pay extra 2 mana.
i had "wandering rescuer" and "angel of vitality" protected with "sheltered by ghosts"
he had 4 mana, played "bitter triumph" to destroy "wandering rescuer", had 2 mana left, played "parting gust" with gift promised, exiled "angel of vitality" without ward triggering at all.
maybe some interaction with removing hexproof or cards with gift abilities break the logic with wards.4 votes -
Set Completionist II Bug
I am trying to complete the set completion 2 achievement (4x of every card) and I decided to do it with the set phyrexia all will be one.
It says I have the set complete but it isn’t giving me credit it for the achievement. I have a feeling that it involves the new change to how duplicate cards was changed in last patch and it’s affecting the card phyrexian obliterator.
4 votes -
Bug Report – “Keep Hand” Option Missing During Mulligan Phase
I am writing to report a serious bug that has made the game unplayable for me. In Best of One matches, when I click "Play" and enter a game, everything proceeds normally until the opening hand phase. At that point, I am prompted to choose whether to keep my hand or take a mulligan — but the option to “Keep” my hand does not appear on screen.
As a result, the only option available is to mulligan. This continues until I have no cards left in hand, causing an automatic loss. This issue has occurred six times already, and due…
4 votes -
Crash after trying to claim rewards on android
After I finish a match and click on claim, the game crashes. This happens with the daily rewards aswell as the midweek magic rewards. My expected results: the game not crashing. This bug occured on android.
4 votes -
Ban Omniscience
Ban Omniscience, I have been playing magic since 1994 plus. I play this game because I think It's the best game ever created by men! Even if the game has major flaws, we love to play it for it's richeness, it's art, it's complexity but some flaws have to be corrected one of them is that there is no worst feeling then playing against a non interactive deck that also takes forever to set up and you no longer get to play the game knowing that you have to sit there for 10 mins until it concludes. Banning card is…
4 votes -
Phelia, Exuberant Shepherd not returning card to battlefield
When playing against Phelia, Exuberant Shepherd, it exiled my commander but did not return it back to the battlefield under my control at the start of the next end step. Selected the option not to put commander in command zone, and card stayed in exile.
4 votes -
Dollmaker's Shop broken after returned from Temporary Lockdown
This has happened a few times to me. A Temporary Lockdown lands and my Dollmaker's Shop is exiled. When the Temporary Lockdown is destroyed and the Dollmaker's Shop is returned it is locked and no longer creates tokens when I attack.
Dollmaker's Shop should return to play in a functional state.4 votes -
Your algorithm designs for shuffling and opponent pairing SUCK!!!!!!!!!!!!
I am 4th tier diamond and you pair me against mythic 4 out of 5 games. WTAF? You NEVER pair me with diamonds when I'm mythic. And I am sick of seeing Omni/tell 15 out of 20 games.
Who wrote the algorithm for pairing opponents? Whom ever they are they should be fired for ruining the game.I see tons of people complaining about this same thing on Facebook and you don't seem to care. The game is getting BORING!!!!!!
4 votes -
Collector Achievement not unlocking
I finished the phyrexia all will be one main set. I have 100% completion according to the client and it will not let me craft anything else. Pic attached shows the full completion for OTJ as well as the collector title still being locked. Please advise
4 votes -
Infinite Loop
There is currently a bug with Ashaya, Soul of the Wild and Mythweaver Poq if Poq is the first card played in a turn. This was in Brawl with Slimefoot, Thallid Transplant as my commander on the board. Because Ashaya treats Poq as a land, Poq triggers to duplicate itself, which also triggers Slimefoot because a Forest/Swamp entered the battlefield. Legend rule activates, I have to sacrifice one of the Poqs. When I do, Poq triggers again, which also triggers Slimefoot again, causing an unintended infinite loop that keeps going regardless of which Poq I sacrifice for the Legend rule.
…
4 votes
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