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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28823 results found

  1. Rare Bear Pet Award

    I purchased the Kaldheim Mastery set and was not awarded the "rare" Bear pet prizes when the level had been attained.

    1 vote

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  2. Could not tap Scultpor of Winter to pay mana to add counters to Wildborn Preserver

    I had Elvish Warmaster and Sculptor of Winter in play. I resolved a Wildborn Preserver during the opponent's attack, before blockers. I had two untapped lands after paying the two mana or Preserver. The Preserver entering the battlefield triggered the Warmaster to make a token, which triggered the Preserver's ability to add counters. I entered that I wanted to pay for counters for the Preserver, but I could not tap the Sculptor to add a third mana.

    1 vote

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  3. Allow the purchase of Wild Cards with Gems or Coins

    I have no clue why Hasbro or Wizards of the Coasts "hasn't thought of this"... but why can't we just buy Wild Cards with gems and or coins???

    Like, if you are trying to constrict the growth of your video game, then I can see why you'd limit wild cards to opening packs... but, come on... this is literally the video game designed to grow the MTG brand, is it not? It seems the more people who see Arena as a video game with REASONABLE microtransactions, then the more LGS customers you create who want to buy booster boxes and…

    1 vote

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  4. bug wrong text

    text under Kaldiem Mastery seems incorrect..

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  5. en attente serveur... en attente serveur ...

    Acheter de nouveaux serveurs ????

    1 vote

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  6. Sleeve for Belgium (EU Country)

    Hi,
    I'd like to buy card sleeves with the Belgian flag (flag of Belgium - EU country).

    Could you please inform me how and/or when it should be possible ?

    Many thanks in advance !

    Attention: this flag is different from that of Germany (BE vertical - DE horizontal)

    1 vote

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  7. Cast out bug

    I was playing the Azor Control mirror match, but with decks slightly different. Mine is more oriented to Yorion and Omens, and opponent's deck more about the Narset and Memory combo. Opponent plays Cast out and exile my Teferi, Hero of Dominaria. Later in the game he plays Shark Typhoon, i try to catch a counterspell with Azcanta, but instead i get Heliod's Intervention. Shark Typhoon resolves and at the end of his turn i play Heliod's Intervention with X=2 targeting his Cast out and Shark Typhoon. The spell resolves and those two permanents are destroyed. My Teferi, Hero of…

    1 vote

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  8. Cast out bug

    I was playing the Azor Control mirror match, but with decks slightly different. Mine is more oriented to Yorion and Omens, and opponent's deck more about the Narset and Memory combo. Opponent plays Cast out and exile my Teferi, Hero of Dominaria. Later in the game he plays Shark Typhoon, i try to catch a counterspell with Azcanta, but instead i get Heliod's Intervention. Shark Typhoon resolves and at the end of his turn i play Heliod's Intervention with X=2 targeting his Cast out and Shark Typhoon. The spell resolves and those two permanents are destroyed. My Teferi, Hero of…

    1 vote

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  9. Product suggestion

    Two things 1) Always drawing the same hand and your opponent always drawing the same hand every round makes the game both predictable, and in some cases impossible to beat... faced Jace 6 times in the color challenge and lost everytime because I never drew a single card that could remove his sphinx or counter flying in anyway as Lilliana. 2) The life counter being in the center of the screen right on top of your hand is really annoying and gets in the way of selecting or even seeing your cards.

    1 vote

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  10. PreFab deck battle mode

    It's getting harder and harder to win any games simply due to the cards available to me. Please have a mode where only the pre-fabricated decks are allowed and wins do count towards the dailies. It would be nice to have an even-playing field rather than playing "To Adventure" v a deck only filled with rares and mythics

    1 vote

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  11. warn when you are about to lose by running out of cards/ e.g. deck flashes or turns red!

    warn when you are about to lose by running out of cards/ e.g. deck flashes or turns red!
    the game warns about many lame things, but it doesnt warn about super important issue like about to run out of cards!

    1 vote

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  12. Magic Arena NFT ( Non Fungible Token)

    hallo , my idea is tokenize the magic Arena cards
    this time of new era of arts in the blockchains sistem and don't miss this game in the digital arts
    like NBA TOP shoot, the team of magic can do a site where we can buy special cards NFT and collect it . we can make better my idea if you like it.
    what do you think ?

    thanks you all

    1 vote

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  13. once and for all get RID of the game HIGHLIGHTING cards you can play , its like the game coaches opponents on how to beat you

    nobody should need a computer program to tell them what cards they can or cant play! get rid of it , so players cant "cheat" by using a computer to help them play! too many noobs and fools win this game just because the software is coaching them on what to do!

    1 vote

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  14. Tavern swindler shows result before playing coin animation

    When the other player has Tavern Swindler, the result of the coin flip triggers before the animation of the coin flip. My guess is that it should flip the coin then assign damage to life after that. I'm on a Mac Pro.

    1 vote

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  15. product suggestions

    Yesterday I play Premier Draft 2 times, and faces with below bug both time.
    When pick step, it happens "server error" and I cannot pick any cards by myself.
    And as battle step with other users, it happens "server error" as well, and I cannot play any cards in my turn.
    Both cases my internet connection has been no issues, so it seems the issues on MTG arena application. I play MTG arena on my PC.
    How can I get compensation for this bug?

    1 vote

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  16. test

    I was trying to draft and I was repeatedly kicked out and not allowed to rejoin. I missed about 1/6 of my picks and my deck was sustainably weakened. I need a refund

    1 vote

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  17. can not log in

    March 12th, been trying to log in all day and I keep getting stuck in a loop verifying local assets and then it boots me out. downloaded the new update andit still doesn't let me in.

    1 vote

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  18. 1 vote

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  19. Error in Nyxbloom Ancient

    Nyxbloom Ancient state whenever you tap a source for mana it produces 3 times that amount. When used with jungle dweller a single land gave all 4 mana needed to add a +1/+1 token instead of 3 mana as the card reads.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. Your FAQ page states that you accept the JCB credit card but the checkout page does not include the JCB logo so a JCB card holder would not

    Your FAQ page states that you accept the JCB credit card but the checkout page does not include the JCB logo so a JCB card holder would not know they can use their card for payment. To provide a better customer experience and increase sales, I would like to request that you add the JCB logo on the checkout page. I have attached the logo and would appreciate any consideration you will make to this request. Please let me know and thank you!

    1 vote

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