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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9344 results found

  1. Descend

    Playing in Traditional Standard. Ruin-Lurker Bat on the battlefield. an 8/9 Kaito, Bane of Nightmares attacks and is blocked by a 2/2 Ajani’s Pridemate and the Pridemate dies. Descend does not trigger at all on the Ruin-Lurker Bat.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Descend

    Playing in Traditional Standard. Ruin-Lurker Bat on the battlefield. an 8/9 Kaito, Bane of Nightmares attacks and is blocked by a 2/2 Ajani’s Pridemate and the Pridemate dies. Descend does not trigger at all on the Ruin-Lurker Bat.

    2 votes

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  3. bug

    Unable to launch game.

    After playing with no issues for a few hours and after just finishing a match, the app tells me I've lost connection to the server and gives me three options

    1. Check Status
    2. Reconnect
    3. Logout

    Check status - no outages reported in my area. My home WiFi is working as multiple people are working from the same network.

    Reconnect - the first attempt will spin on a black page for a while and ultimately return back to the page with the three options above. Then, clicking reconnect any more times will instantly fail and prompt me with…

    2 votes

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  4. Deck shuffle RNG

    RNG for deck shuffling is terrible. In an 80 card deck with 5 cards that have greater than 5 mana cost, I almost always start with 2 of those cards in my starting hand. It makes no mathematical sense.

    Game-to-game you see the same cards being drawn over and over and over. The rest of the deck doesn’t play unless you tutor.

    Mathematically, this doesn’t make sense. Your shuffling RNG is either broken or inadequate.

    2 votes

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  5. Game crashed when I was playing premier draft of final fantasy

    My game crashed when I was playing the premier draft of final fantasy, resulting in a t2 loss to an opponent. I would like to recieve my game back, so I can try again. This was my pennultimate game. That was not fair.
    The application cited that I could not connect to the server. The crash consisted in me being unable to declare a blocker and therefore losing by time.
    Last game I played all went fine.
    I am playing in PC, windows.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. 同名カードの能力が同時にスタックされた場合、どのカードの能力であるかわからない(Android)

    同名カードの能力が同時にスタックされた能力が、どの能力がどのカードの能力であるか判別する方法がありません。

    例:添付画像のように、「ウロボロイド」が複数並んだ状況では、パワーが高い「ウロボロイド」を先に解決し、パワーが低い「ウロボロイド」を後に解決することでクリーチャーのパワーを最も上げることが可能です。
    しかし、能力の解決順を選択する画面ではどちらの能力がどちらの「ウロボロイド」の能力か見分けることができません。

    なお、PC端末ではスタックされた能力にカーソルを合わせることで盤面上のカードが光るため、見分けることが可能であることを確認しております。しかしAndroid端末では同様の見分け方ができず、困っております。

    2 votes

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  7. Prowess is doubling its effect

    Prowess is doubling its effect

    2 votes

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  8. Ozor, Chronicler of Collapse bugged

    Was in a game with Ozor, Chronicler of Collapse on the battlefield as well as a Wekhdu, Midnight Hunter which was flashed out after the opponent targeted Ozor with Perilous Lunge. Ozor therefore had hexproof get activated, in response the opponent targeted Wekhdu with a different removal spell in which I responded with Secret Identity to give it hexproof. However even thought Wekhdu survived, Ozor lost its hexproof letting the Lunge connect killing it ultimately resulting in a game loss.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Version 2025.52.40 is crashing

    Updated on two different devices (iPad) and both crash at app startup.

    2 votes

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  10. Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.

    Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.

    2 votes

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  11. Game stopped giving input prompts

    During a game, I played the white enchantment that requires you to tap 2 creatures at the end of turn to draw it sac it. I selected my card, then I stopped being permitted to interact with the client.

    I could not take game actions and the have roped. My opponent was able to take actions freely and I could not respond.

    The client would not capture have files and would not accept my input to concede.

    This was the first loss of a draft I paid gems for

    2 votes

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  12. Fleem

    Missing Fleem from Omenpath Mastery

    2 votes

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  13. Fragment Reality isn't putting opponent creature onto the battlefield.

    Fragment Reality isn't putting opponent creature onto the battlefield.
    Fragment Reality is exiling but not putting opponent creature onto the battlefield.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Give up the MTG Arena match (Desistir da partida MTG Arena)

    MTG Arena needs to limit and penalize the number of times a player can quit a match per day or week. This seriously hinders the development of the game, the player and their goals.

    O MTG Arena precisa limitar e penalizar quantas vezes o jogador pode desistir da partida por dia ou semana. Isso atrapalha demais o desenvolvimento do jogo, do jogador e de seus objetivos. (translation)

    2 votes

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  15. Mastery Pass Purchase Button Missing Omenpaths

    I see no way to purchase the mastery pass for Through the Omenpaths, It is not on the mastery pass screen in the corner where I am used to seeing it, and it is as usual not in the Shop on any tab. How would I purchase the pass to get the extra rewards without at least a shop item for the pass if not the return of the mastery pass button on the mastery pass menu screen.

    2 votes

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  16. Can't play Starter Deck Duel

    I've been unable to play Starter Deck Duel for a while now. It just gives me a button to go back to Home

    2 votes

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  17. Fleem

    I played in the event prior to deadline, but didn't get Fleem.

    2 votes

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  18. fleem

    I don't get Fleem's reward after play Pick two draft from Omenpaths on September.

    2 votes

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  19. I did not receive the Fleem avatar bundle even though I participated in a Onenpaths Draft event

    I did not receive the Fleem avatar bundle even though I participated in an Omenpaths Draft event (I live-streamed it so I have proof)

    https://www.youtube.com/live/IiNl_Z9iOxI?si=mbzjXRuEDPbtq_DQ

    2 votes

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  20. Can't select blocker

    I just lost a ranked draft game because I couldn't select a blocker. The game paused during the blocker phase, so it wasn't that my creatures were unable to block, else the attack would have automatically gone through and skipped the declare blockers phase.

    This happened immediately after a "Waiting for game server" error. Is this an exploit?

    2 votes

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