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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9358 results found

  1. Switches Game Mode Randomly

    I will just click on "play" and randomly the game will start in "Timeless" or some other mode. Also the UI will only ask me how I feel about the game 95% of the time when I lose.

    Are you guys using AI? Seems to have a mind of its own.

    2 votes

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  2. Players getting random buffs

    I keep getting into games where players keep getting random buffs.

    In my last game a player played a 1/1 and it was suddenly a 3/3 with vigilance and nothing that he played previously or even random effects could describe.
    A match a couple days ago I encountered a player that suddenly had a "player takes damage effect" and their Ajani's Pridemate started to gain life.. again and again and again... 13 times with no trigger.
    In another match, suddenly the player had Hexproof on all their creatures... and I went through the graveyard and looked all the permanents abilities.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Did not receive "All according to my calculations" achievement

    Playing in the starter deck challenge, I was playing the Dimir deck and defeated my opponent with no cards left in my library. Final combat I swung out with all my creatures, my 3 copies of Dreadwing Scavenger I had on board drew me the last 3 cards from my library, and I dealt lethal damage to my opponent. I closed out of the game too quickly to take recording or screenshot.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. reporting a bug/potential cheater

    had 6 mana with kogla and yidaro, some reason game wouldn't allow me to use two of my mana to play him as a creature only allowed me to use 4 mana for his ability and oppenent drew absolute perfect hand.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Quick draft quest not working

    Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. I’m using an iPhone Thank you

    2 votes

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  6. token doubling broken

    token doubling broken:

    I have extravagant replication in play, as well as doubling season. I, through Gogo triggers, now have 250 doubling seasons, and can no longer get any tokens of any kind! I cannot incubate, Springheart Nantuko doesn't create copies, nothing happens. This happened as well with just creating a bunch of tokens after a certain limit.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. ultra bug against Calubi

    Third fight into the game, bugged out, cannot pass the fight

    !! Happens on Mobile AND PC !!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Touch the Spirit Realm does not return to the battlefield

    When "Touch the Spirit Realm" with an added card type is exiled by itself, it does not return to the battlefield.
    This occurs in combination with "Encroaching Mycosynth" or "Mischievous Lookout."

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Umbral Collar Zealot

    I have a, Umbral Collar Zealot and a Biotech Specialist on the battlefield. The opponent is at 2 life. I cast Extinguisher Battleship hoping to sac it with the etb on the stack. It just resolves killing both Collar Zealot and a Biotech Specialist and I lose the game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Cryogen Relic not putting a stun counter

    I had sacrificed the Relic to put a stun counter on a tapped creature, that's my opponent control, and I didn't have a notification to put one. I drew a card

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Get rid of your matchmaking algorithm.

    When people go to tournaments or to their local card store to play some mtg more often than not you face an unknown opponent with an unknown deck. There is no "matchmaking" that MTG Arena uses. You play against whatever the other person has whether it be one sided or not.

    Please for the love of all that is holy get rid of your matchmaking algorithm and replace it with something this simple:
    Step 1: Click play
    Step 2: the next person in line no matter what their deck is matched to you and you play.

    2 votes

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  13. Reward Restructuring Request: Unlocking Sealed Format Accessibility

    There exists a significant disparity in reward structures between Draft and Sealed events. When accounting for entry fees, Sealed formats yield approximately 400 gems lower expected value (EV) than Draft formats at equivalent win rates. To illustrate: with a 5,000 gem bankroll, players can typically engage in only 3-4 Sealed runs versus 7-8 Draft sessions - effectively halving gameplay opportunities.

    While we appreciate the design intent to encourage format freedom, the current EV imbalance creates economic barriers that may deter players from exploring Sealed formats despite genuine interest. Would your team consider rebalancing Sealed event rewards to enhance format accessibility?

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  14. iPad repeatedly re-downloading game

    Description:
    I play MTG Arena on an iPad, but the game repeatedly forces me to re-download the additional 3.4 GB data package every time I launch it.

    If I open the game from the app icon, it gets stuck on “Initializing localization database.” If I open it from the App Store page instead, it allows me to download the 3.4 GB package (about 25 minutes), after which I can play normally. However, when I close the game and return later (even the next day), the game does not retain the data and requires the full 3.4 GB download again.

    Steps…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Susurian Dirgecraft

    It is well noted on the Susurian Funeral Ship

    Each player …

    Gold I am the only one to sacrifice a creature and that spell me out of the draft

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Sothera, the Superviod Ability Bug

    This card is extremely bugged in a way that makes it completely unfair to use in game. The card in question is “Sothera, the superviod” and the description VERY CLEARLY states “When an a creature you control DIES, each opponent chooses a creature they control and exiles it. The player I went against played a legendary creature, then played another one of the same legendary creature, causing the first one to be sent to the graveyard and REPLACED by the second. This resulted in Sothera, the Supervoid to activated when it shouldn't have and forced me to exile one of…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Open the Omenpaths needs a patch

    Open the omepaths card automatically uses mana when casting creatures without the caster having the option to choose which mana is spent. I lost a game because it chose to spend my red mana instead of my green and the card needs work so that the caster has a way to choose which mana is spent while casting creature spells after having cast "Open the Omenpaths"

    2 votes

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  18. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unplayable, cards keep stacking on side of screen

    Playing on android, Google pixel 9. I can't even get through the tutorial stage. As the game progresses and spells are cast they begin stacking up on the side of the screen instead of being placed on the table correctly. When this happens it becomes impossible to use the creatures I've summoned. I am unable to select creatures for attacking, blocking, enchanting as the enemy creatures summoned have been stacked on top of them and prevents me from using my own creatures in any way. On top of that, lands when played end up floating on screen and stay in…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Land ***** is really annoying, can we fix that? Maybe put in an automatic fetch a land each turn?

    Can you put in a 'fetch a land each turn' mechanic? Would really help to combat how bad the shuffler is at giving land. It either droughts you at the start, or floods you when you have no cards in hand...it is really bad.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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