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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9356 results found

  1. Arena makes me download huge updates frequently

    I have my app fully updated. But following connection issues, the game asks me to download huge updates. This occurs on a weekly basis - I can't afford to keep downloading 3,5gb of data every week, and I don't think that's a desired behavior of the app.

    2 votes

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  2. Edge of Eternities Limited Alchemy has same backdrop picture as EoE regular limited.

    Edge of Eternities Limited Alchemy should have a different backdrop picture than regular Edge of Eternities Limited. I had no intention to play Alchemy and felt bamboozled when I opened my first pack and found Alchemy cards after I picked the event with the backdrop picture I was used to being EoE limited.

    2 votes

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  3. weapons manufacturing token not triggering

    Weapons Manufacturing munition tokens are not triggering if the opponent's spell exiles them.
    I have run into this bug at least four times. I have out some number of munitions tokens which state that they deal 2 damage to any target when the leave the battlefield. However, when the opponent causes them all to go to exile they do not trigger. This is not an issue if I cause the exile trigger as I have stacked a number of the triggers when my starcage resolves.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Fix the shuffler

    I draw poorly regularly and yet two games in a row my opponent draws everything he needs and has no color problems. This means your shuffler is not working. A shuffler that works properly would always ***** over my opponent instead of always screwing me over.

    2 votes

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  5. 2 votes

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  6. Fireblade Charger ability isn't working when sacked with Thud or Fling

    When I sack Fireblade Charger with “Fling” or “Thud” the fling/thud does the creatures power in damage to a target, but then the “When Fireblade Charger dies, it deals damage equal to it's power to any target” doesn't trigger.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Perpetually stuck on "retrieving asset manifest"

    I've tried all the common solutions:

    1. Deleting original download folder and reinstalling the game
    2. Restarting the computer
    3. Power cycling the router
    4. Using a VPN
    5. Connecting to a completely different network

    No intervention works, and the game is perpetually stuck on the "retrieving asset manifest" screen.

    Every application on my computer functions great except MTGA. In the past when this happened, one of the above solutions worked, but apparently no longer.

    2 votes

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  8. Bioengineered Future trigger just one time

    Hello, in the third round on the arena open i have Bioengineered Future on the play, i play land and i sac a lander token, another land comes on the battlefield under my control but when i play my two creature they enters just with one counter on them, but two counters correctly because enter two land under my control in my turn

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Ragost doesn't properly lose all abilities

    Step 1. Play Ragost, Deft Gastronaut and any other artifact
    Step 2. Play Unable to Scream on Ragost
    Step 3. Despite Ragost losing all abilities, other artifacts are still foods, and can still be sacrificed for 3 life.

    I'm playing on PC, and after Ragost loses all abilities then it should not be able to turn artifacts into food.

    I also tested Witness Protection, in case it was just a problem with Unable to Scream but it also had the same problem. It seems to be a problem with all effects that cause Ragost to lose its abilities.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Unable to add Arena Anthology cards to decks.

    Trying to add mother of runes to my White Brawl deck but it is not visible from the deck build screen. Only the collection manager.
    Tested with timeless too and I cannot add the new cards to decks.

    2 votes

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  11. Cannot find dimir signet and control magic to craft

    Cannot craft dimir signets and control magic from new anthology

    2 votes

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  12. Camera bug

    On android after the latest update, the camera is basically stuck and I can barely see the cards now. It was not like this before. I attached a screenshot for as high as the camera goes now

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Full control auto tapper and mana with conditions

    Even in full control, the client doesn't differenciate between mana with conditions.

    My only red sources were Lotus Cobra and Delighted Halfling, and I wanted to cast Loot the Pathfinder and activate his red ability.

    The client would automatically use the red mana from the cobra to cast Loot instead of the one from the Halfling, leaving me with red mana I can't use for the ability.

    Full control or disabling auto-tapper didn't help, it would always autospend the wrong colored mana when casting, and let me choose which to use for the colorless cost.

    2 votes

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  14. Pinnacle starcage bugged with rest in peace

    While a Rest in Peace was in play, an opponent activated Pinnacle Starcage with two creatures exiled. They created two 2/2 Robots - however, the wording of Pinnacle Starcage states that the player creates a token for each creature token put into a graveyard. Because Rest in Peace is in play, no cards were put into graveyards, so the player should not have created any robots.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Random Defeat in the middle of a Traditional Draft

    I was playing an EOE Traditional Draft, match 1. It was game 3, and I had attacked with a Comet Crawler, unbuffed from the sac buff. It had the Requiem Monolith active ability on the creature and a Dark Endurance buff active. The opponent triple blocked with 1/1s. After damage was dealt, a big ol DEFEAT appeared on my screen and it kicked me out to the menu.

    I tried thinking of a way this could have potentially decked myself but I just don't see it.

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) - PC
      
    2.   Enter
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Ajani, Strength of the Pride not affecting Creature Tokens

    Met the requirements for Ajani's 0 ability to "Exile Ajani and each artifact and Creature your Opponent's control.", opponent has a theoretically infinite number of squirrel creature tokens (due to yet another unlimited mechanic as if they weren't already oppressive enough these days, I believe this instance was Rosie Cotton and Scurry Oak making unlimited +1/+1 counters bouncing off the squirrel tokens coming into play for as long as they had patience to click through...about 7 minutes worth all told in my case), finally they decide that several dozen tokens with +60ish/+60ish was adequate and ended their turn, I activate…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. No hexproof

    I had 4 creatures on the board and the enemy played Split Up. I proceeded to use Snakeskin Veil on my Mossborn Hydra so give it hexproof to protect it from dying. So Snakeskin Veil landed then when Split Up landed it destroyed my Mossborn Hydra. How can a creature with hexproof die from a opponent's spell. This cost me the game and I was going to hit for 600+ damage the next turn

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. No hexproof

    I had 4 creatures on the board and the enemy played Split Up. I proceeded to use Snakeskin Veil on my Mossborn Hydra so give it hexproof to protect it from dying. So Snakeskin Veil landed then when Split Up landed it destroyed my Mossborn Hydra. How can a creature with hexproof die from a opponent's spell. This cost me the game and I was going to hit for 600+ damage the next turn

    2 votes

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  19. Switches Game Mode Randomly

    I will just click on "play" and randomly the game will start in "Timeless" or some other mode. Also the UI will only ask me how I feel about the game 95% of the time when I lose.

    Are you guys using AI? Seems to have a mind of its own.

    2 votes

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  20. Players getting random buffs

    I keep getting into games where players keep getting random buffs.

    In my last game a player played a 1/1 and it was suddenly a 3/3 with vigilance and nothing that he played previously or even random effects could describe.
    A match a couple days ago I encountered a player that suddenly had a "player takes damage effect" and their Ajani's Pridemate started to gain life.. again and again and again... 13 times with no trigger.
    In another match, suddenly the player had Hexproof on all their creatures... and I went through the graveyard and looked all the permanents abilities.

    2 votes

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