MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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vivi
When using Agatha's Soul Cauldron to apply Vivi's ability to another card it reads: Add X mana in any combination of {U} and/or {R}, where X is Vivi Ornitier’s power. Activate only during your turn and only once each turn.
However, this ability applies even if Vivi is not on the field despite specifically stating that it is VIVI's power not THIS CREATURES POWER.
Additionally, abilities granted by Agatha's soul cauldron should cap at 1 copy not per exiled card. These two abilities are often used together for game breaking effect.3 votes -
Set Collection bug in Profile
In my Profile section, it says that I have 52/54 of the rare cards in Throne of Eldraine. But when I go to my Collection, and select the "Throne of Eldraine", "Rare" and "Not Collected" filters, there are 15 cards listed. Clearly, something is wrong.
3 votes -
Android crash
On the latest update: 2025.50.4.4340 whenever a game completes, weather it is by concession or a normal win or loss, the app crashes. I've also had random intermittent crashes during a game and they always seem to be when a spell is cast but not resolved.
I've never had an issue playing this game on these devices and have been playing on them for over 3 years
Google Pixel 6
Google Pixel Tablet3 votes -
kicked out of the draft and was only able to go back on middle of the second package
I got kicked out of the draft and was only able to go back on middle of the second package making me have a terrible deck
3 votes -
Client crushes after a player cast a spell
Client after update crushes after a spell been casted.
Android 2025.50.4.4340.11697593 votes -
Shuffler is fine day 19999999 the game is
The game is rigged. Shuffler is making us lose on purpose
My deck is pretty capable of reaching mythic, yet when I get to diamond 1 the game starts to flood me like I have only 22 lands, guys?? How tu **** can I flood, or else I cant get lands. Stupid shuffler? Who is the irresponsable ***, I am tired. I tried to be nice. This is frustrating, why is this happening and it seems nobody cares, nobody even responds anything? I am a customer, I have no voice? Nobody wants my money. Should I back up and play…3 votes -
Card stuck in the air in training
When playing the 3rd round of training the cards I play don't land the table. The first land card and fighter go to the right spot but everything after is just floating and covering the play area. I restarted the game and it is still happening.
3 votes -
matchmaking
Stop matching me against control decks every game. In fact, stop matchmaking altogether — just give me opponents based on meta deck proportions. I'm playing artifacts, and somehow every single opponent has multiple copies of Ultima. This isn’t random — stop doing that.
3 votes -
graphic
graphic bug, mana cost not visible when playing mtg area with streaming service GEFORCE NOW
3 votes -
Final fantasy set completionist II mtga
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100%…
3 votes -
Set completionist II Final Fantasy
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100%…
3 votes -
Missing Cards
There are missing LOTR and DnD cards on Arena. I bought packs searching for these cards, only to find out they were never even possible to get. On top of that, Fallout, my favorite IP doesn't have any cards on Arena at all.
Saying "Commander Format" as the reason is absurd. MTG Arena is advertised as the same MTG experience, except digital, yet there are tons of cards missing.
My friends and I can't play in person like we used to, due to living across the world. Update Arena to include missing cards, so the game can be enjoyed as…
3 votes -
Arena app crashing out when playing spells
On 7/25/25, after the latest update, on Android, the Arena app keeps crashing out while playing the app and not giving credit for spells.
3 votes -
Tiered Spell Restoration Magic Freezes Client
Restoration Magic (tiered spell) freezes the game and doesn't allow selection and forces timeout on Android OS.
3 votes -
Doppelgang omnicience
After getting Omnicicience into play I could only cast doppelgang for x = 0.
It should still be possible to cast the spell for chosen X if I chose to not cast it for 0.
But as it is now thats not possible cause for some reason omni said "all spells cost 0" instead of "may cost 0"3 votes -
Kept crashing every time I tried to play Unholy Annex
On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.
3 votes -
Three Steps Ahead counter spell
My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.
I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered.…
3 votes -
Portent of Calamity
Since the last update Portent of Calamity no longer works. Now the omniscience in play a choice used to come up for cast for free or pay mana to cast. Now omni defaults to cast Portent of Calamity for no cost. This makes the card go right to the graveyard without doing anything.
3 votes -
3 votes
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Asset Error Detected
Whenever I try to launch Arena, the error message (see screenshot) pops up. Clicking OK will reboot the game only to repeat the message.
I have tried verifying files on Steam and even reinstalling the game.
3 votes
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