MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9358 results found
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achievement win game with no cards in library didn't work
Played Timeless match won with Thassa's Oracle - Achievement did not register. Sadface. Capture log attached.
2 votes -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Auto tapper taking only blue mana
I was playing an izzet deck and I had a few plays and I had 2 mountains and 2 islands and when I had 2 2 mana spells to play that were blue, a warped singer and the titan that if played 2nd goes to 2 mana, and it tapped botn my islands with no red spell able to play.It did this not one time, not two times, but 3 times. It caused me to lose from the first and second as I caught it the third time. Looks like an issue with priority with this set.
2 votes -
Cards that have warp can’t be cast for there warp cost with memorial vault.
I activated memorial vault when my opponent was nearly dead and if I could have cast the red tiger mechan that I hit, I would have won. Memorial Vault says “you may play those cards this turn.” But the option to warp the red tiger didn’t exist. This cost me my 3rd loss in a premier draft.
2 votes -
Bug with anticausal vestige
I played anticausal vestige with weftwalking in play on opponent's side. Instead of showing the menu where I could decide if I wanted it to be warped or just played, it went directly onto the battlefield. I had intended to warp it in order to trigger another card on the field next turn, but instead it decided for me. I'd like a refund for this event, as it put me on tilt.
2 votes -
Tishana's Tidebinder countering Balustrade Wurm
I had delirium active, and attempted to cast Balustrade Wurm from my graveyard. In response, my opponent cast Tishana's Tidebinder targeting the wurm. When the trigger resolved, my balustrade wurm simply disappeared; it was not in my graveyard, in exile, or on the battlefield.
How could the tidebinder's ability affect the wurm, which "cannot be countered"? Furthermore, why did the wurm disappear entirely? Is this a gameplay and/or visual bug?
2 votes -
Game auto passes despite viable game actions being available
Opponent tapped a creature I controlled before moving into the combat phase. After the effect resolved the game automatically moved to into attacker selection despite having the mana to cast an instant which would untap a creature. The game should not auto pass into another phase after the opponent has taken an action. It was extra frustrating because it turned a game winning attack (opponent had no cards in hand or mana available and all creatures were tapped) into a game loss.
2 votes -
vivi couldron
Twice this has happened to me.
A version of the game state is: Agatha's Soul Couldron in play, Vivi in play, all my lands tapped, and no other creatures in play. No one-cost spells available, but yes a 2 mana spell available.
The bug is: I tap the soul-couldron to exile a vivi from my graveyard, putting a +1/+1 on my in-play Vivi. I intend to use both the Vivi mana ability, and the couldron-granted mana ability to generate 2 total mana to cast my 2-mana spell. Instead, the game auto-passes the rest of my turn as if I can't…
2 votes -
Multiple game crashes during draft games - "Waiting for the Server"
I have experienced game crashes during games today and yesterday. The cards started being unresponsive, then it cut to a black screen with "Waiting for the Server" message, then I got "kicked out" to the draft screen with the ability to start a new game. This happened at least four times and has caused game losses - twice today in a premier draft around 2:30 PM GMT+2, and twice in an EOE quick draft yesterday.
I want a refund for the drafts.
2 votes -
Regional card sleeves not displaying in matches
As the title suggests, regional card sleeves have been disabled or are bugged in matchmaking
When selecting Japan or Germany flags as my card sleeves in Brawl matches the regular card background is displayed instead.
Other card sleeves work fine2 votes -
Arena
During an Edge of Eternity draft, while playing against an opponent, the program suddenly shuts down and I get returned to Windows. Restarting Arena doesn’t allow me to reconnect to the opponent because the program crashes again. Only restarting the computer lets me get back into the program, but by then the game is already marked as LOST. This situation has happened twice.
2 votes -
Selfcraft Mechan not drawing card
Selfcraft Mechan is not always drawing a card. I've had twice tonight where it didn't draw. It was when I sacrificed a Cryogen Relic (I should get 1 card from the relic leaving play and one for the Mechan drawing a card)
2 votes -
Tibalt's Trickery deck legality
I've played a Traditional Ranked Pioneer match in MTG Arena using a Tibalt's Trickery deck. Enjoying the experience, I've searched online to recreate the deck. However, when attempting to build it in MTG Arena, the game flagged Tibalt's Trickery as illegal in the Pioneer format, leading to confusion about the card's legality.
2 votes -
Ban Kona, Rescue Beast from standard
Show and Tell was always bad design. In the age of FIRE, it's even worse design to put it on a creature that can easily be tapped with the excess of abilities that allow you to tap creatures with summoning sickness and the excess of gamebreaking creatures being printed in each set that are only balanced through mana cost.
Either start banning all these cards currently breaking standard so we can have a fair balanced game or change the rules so that creatures that have summoning sickness cannot be tapped to pay for abilities.
Also ban all reanimator and mana…
2 votes -
Close Encounter Bug
From losing because of the glitch from the spell Close Encounter not letting me chose my own target, the game would just let me chose the first target then the second target would phizzle out! It's so frustrating because it happened multiple times to me and my brothers.
2 votes -
Elenda, Saint of Dusk (Malfunctioning Ability)
My opponent killed me with Elenda and she survived damage from two units that equaled her Defense power. Her menace was activated but the card survived like it had the invulnerable or double strike abilities. This occurred during a Standard 1v1 game.
2 votes -
2 votes
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Timer issue
Today while playing one of my games, my timer started very shortly into gameplay and wouldn't stop even when I would cast my spells. I'm unsure if there are new timers in place or if this is a bug. For note, it started even as I was taking game actions. If this is a glitch or a hack from the opposing user or some tech I'm unaware of, I just thought I'd try to get some answers.
2 votes -
Bug - Hand didn't display at start of match during quick EOE draft
Completed pack drafts, made deck, completed first match. Second match my "hand" didn't display at all when choosing to keep or mulligan. Hit "keep" to try to trigger it but didn't work. My hand showed the cards but only the back of them so I couldn't see what I had or what to play. Lost out on my run due to bug.
2 votes -
Endgame Bug
I won the match, but I shouldn’t have. What you see in the replay, which is correct, is that in the last play I take 15 damage and end up with 5 life, while the opponent has 3. What happened in Arena was that I ended up at -15 life and still won the game. There must have been a bug — I shouldn’t have been at -15, and the game shouldn’t have ended, let alone in my favor.
2 votes
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