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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24768 results found

  1. Ilharg / Einäscherer der Schuldigen Bug

    Ich habe mittels "Ilharg" den "Einäscherer der Schuldigen" ins Spiel gebracht. Als weitere Karte konnte ich noch den "Blutzolldrachen" mit meinem Mana spielen, der dann dem Gegner 5 Punkte Schaden zugefügt hat. Nachdem Ilharg vom Gegner gleichzeitig eliminiert wurde, hat der "Einäscherer der Schuldigen" seinen Schaden verursacht. Nachdem dies geschah, wurde ich aufgefordert eine "Beweissicherung" durchzuführen, die ich jedoch nicht umsetzen konnte, da ich keine Karte im Friedhof oder Exil hatte. Ich wurde immer wieder aufgefordert einen Wert +- "0" einzugeben, konnte dies jedoch nicht umsetzen und so blieb das Spiel an dieser Stelle schließlich hängen und konnte nicht mehr…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Companion - Peaceful Pup doesn't work

    There's a graphical bug with this pet: grass overlaid it.

    3 votes

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  3. deputy of detention exiled face down card when it targetted a cryptic coat

    Opponent targeted cryptic coat with deputy of detention. it exiled the coat and the face down card...this is incorrect interaction and not how deputy of detention works.

    3 votes

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  4. Targeting too many permanents with Doppelgang?

    Targeting too many permanents with Doppelgang caused an error and a draw.
    PC
    Game resulted in a draw instead of giving me 12 copies of each permanent I targeted. This shouldn't even break MTGA's token limit (144 copies total).
    Instead of the game ending in a draw, I should have gotten 12 copies of each of the permanents I targeted.
    As you can see in the screenshot I targeted 12 permanents with Doppelgang and then there was an error (I did not write down the error code) and the game ended in a draw.

    It happened again today. This time…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Protection not properly detatching colored equipment

    During a recent game my opponent played bladehold war-whip (a red/white equipment). Later on they played sword of fire and ice (grants protection from red) and equipped it to the rebel token. The whip stayed attached to the token, despite the effects of protection.

    This is not intended behavior.

    3 votes

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  6. Conspiracy Unraveler + Outrageous Robbery prevents you from casting any spell with an alternate casting cost

    When attempting to cast a spell with an alternate casting cost exiled with Outrageous Robbery, as long as Conspiracy Unraveler is on the battlefield, you cannot cast any spell, with or without using conspiracy Unraveler. When attempting to cast such a spell, after the casting mode dialogue, you are prompted to "choose 1", but no choice can be made. Even after escaping this dialogue, you are unable to pass through phases.

    3 votes

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  7. Doppelgang targetting Nyxbloom Ancient causes draw when cast for X=4 or greater

    Casting Doppelgang for X = 4 or greater causes the game to immediately draw. This first happened in a Historic Brawl match, but I created a deck to test it in a bot match and found the same results. It works normally for X=3 or less, or when the spell is cast not targetting Nyxbloom. I'm pretty sure that it used to be possible to make more copies of Nyxbloom Ancient.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. peaceful pup is hiding in the bushes

    When I use the peaceful pup in Companions and get to the battlefield screen, the peaceful pup is hidden in the bushes and won't come out. This is cute, but it's even cuter when it's visible.
    Thank you in advance for your help.

    3 votes

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  9. 'Repulsive Mutation' not triggering 'Ivy, Gleeful Spelltheif' effect.

    'Repulsive Mutation' not triggering 'Ivy, Gleeful Spelltheif' effect.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. cant login any device

    whenever I open mtga it says "error cannot connect try restarting" I have uninstalled and reinstalled several times. I have deleted the contents of the mtga folder before uninstalling. I tried to download on my phone same thing. I tried to download using epic games store and steam, same thing. A few days ago when this began I found a reddit post that recommended renaming my pc, and this worked for one time, but i got the same issue again next day. I have tried renaming my pc since then but it no longer fixes the problem. Please help.

    3 votes

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  11. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Login issues

    Login issues after latest update macOS and iOS

    After downloading the latest updates for iOS and macOS had multiple login issues.
    First I had -1 error on login which prevented me from being able to login for over 24h.

    Now I can’t login from either device because of “can’t get collection” error
    Tried restarting, logging in from different devices. Nothing helps

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game crashes when starting match

    Game crashes when I start a match, when an opponent is found the game closes itself, when I restart it I’ll be in a game, looking at my opening hand. And also after a ranked match, my ranking doesn’t increase or decrease it just stays at gold rank 2

    3 votes

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  14. Can't cast spell with flashback by paying 'evidence 10' with Conspiracy Unraveler

    If you have Conspiracy Unraveler out, I believe you should be able to cast a flashback spell with the alternate 'collect evidence 10' cost (gatherer page for Conspiracy Unraveler even mentions casting a flashback spell using it).

    However, the game does not allow this. If you try, it will simply ask you pay the regular cost.

    Steps to reproduce:
    - Have a spell with flashback in your graveyard.
    - Conspirace Unraveler on the battlefield
    - Other cards having combined CMC of more than 10 in graveyard
    - Try to cast flashback spell.

    I attached image 'Otherworldlyflashbackalt.PNG', I am…

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. iOS UI bugs introduced with 2024.35.00 release (Karlov Manner Alchemy)

    Starting with version 2024.35.00, a few UI bugs have crept into iOS:

    • The menu buttons are sometimes missing all their text. Interestingly, this has been a longstanding issue on macOS, but is now happening on iOS as well.

    • When cards are on the stack, their text is very hard to read (as it’s black text on a black background). See attached screenshot).

    3 votes

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  16. cant login on windows and android

    cant login on windows and the app on windows didn't updated and doesn't work
    on android app updated but it also does not work
    it gives me errore -1

    3 votes

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  17. App crashes upon matchmaking

    The app crashes as soon as an opponent has been found. This occurs in multiple formats (Standard/Timeless Bo3 ranked, and in the midweek magic event as well). It has been this way since the MKM Alchemy update. 2024.35.0.1094.1055181
    iOS 17.3.1 (21D61)

    3 votes

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  18. Freeze due to virtue of strength

    When I played a lot of Virtue of Strength, the game would freeze every time and the game would be marked as a draw with an unexpected error notification.

    3 votes

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  19. unable to play any game

    Since the 26th of February, I have been unable to play any game on MtgA.
    My game client always end up freezing and getting unresponsive on the VS scene,
    each time, until it, when it does not crash already,
    eventualy and painstakingly loads the battle scene, far latter, still barely responsive,
    and with the game only showing me I have lost (to timeout, suposedly).
    After that, often, the client gets so unresponsive that I have to force-shutdown it.

    I have tried uninstalling and reinstalling several times, to no avail.

    I join the log of my last try to play, after…

    3 votes

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  20. Server connection loss

    I play on an iPhone, ever since I've updated for version 2024.34.10 I have been constantly losing connection to the server during my matches. It doesn’t matter it I am using a home or mobile internet connection or if Arena is the only app open or not, at least once a day I am kicked out from a match and lose the progress. No spells casts count for the daily quests and closing the app and reopening it doesn’t bring the match back.
    It is already annoying enough for me to give someone else the idea that I am roping…

    3 votes

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