MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9102 results found
-
60 CARD DECKS EVENTS MIDWEEK CHEAP CHEATERS PERFECT CARDS HOW DO I WIN
How do I f****** win one of these events when every single time I play a card the guy has a perfect card to counter every single ******* game like what the f*** is the point of f****** playing the game. What a f****** joke man every single f****** time the guy is a f****** card for every f****** card I play. It's a f****** joke. What a f****** waste of time
1 vote -
impending is not a creature
if the impending ability specifically states that it's not a creature while it has any time counters on it, why is it that it gains the benefits of when you cast your next creature spell put a +1/+1 counter on it? Does Impending count as a creature or not? If not then why does it get counters ? And if it does why can't it be countered by counter target creature spell? You guys really need to get your act together, instead of worrying so much about trying to rope in new whiney players that wont stay when you have…
1 vote -
Arena frustration – Draft is the only playable format
Dear Magic Team,
I have been a Magic player for years, and I must be honest: Arena is becoming increasingly frustrating. Constructed formats are almost unplayable due to overpowered cards like Collected Company, and games are often decided by turn 3–4. There is almost no middle ground: either one player dominates immediately, or loses immediately.
Draft is currently the only format that still delivers real Magic gameplay. But even there, it has limitations: expensive, only current sets are available, and little variety. Arena cannot sustain long-term player engagement under these conditions.
I sincerely hope future updates will focus more on…
1 vote -
Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2…
1 vote -
Necromancy
Necromancy does not sacrifice itself like it should when cast by Infamous Cruelclaw. Infamous Cruelclaw has an alternate casting cost that happens during the damage step of combat. Necromancy should sacrifice itself if it was cast at any time a sorcery couldn't be cast. Any point during combat meets that requirement. However Necromancy fails to sacrifice itself come cleanup step.
1 vote -
ジェム
ドラフトを行いたかったので、3,400ジェム(3,000円)の決済をしたが、ジェムの購入をしたと表示されたが、チャージがされていなかった。
2回同様のことをしたが同じくジェムは付与されておらず、再ログインしたら2回分の決済が走っていた。
1回分の課金をしたいので、2回目のチャージ分は返金してください。1 vote -
Interaction error
On IOS, I cast an enchantment spell [Crescent Island Temple] and in response, my opponent cast an instant spell [Origin of Metalbending] to destroy it while my enchantment was still on the stack. The enchantment was destroyed, but the ETB effect of my Temple never actuated, i.e. I never got my 1/1 Prowess Monk creature.
Since the Instant wasn’t a counter, but a destroy effect, it can’t destroy the enchantment until after it’s on the battlefield, therefore, I should have gotten the effect, even if it got destroyed immediately.
1 vote -
Screen freeze
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Screen freezes in game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Daily Deal Purchase didn't get Foundations Pack. Paid 900G, had 3 packs already, purchased Foundations pack, still have 3 packs .
Win 11, up to date.
Having multiple Graphics issues (no graphics on Packs and Cards) BUT this is about a Store purchase.
Have 3 unopened Airbender packs already (packs appear black-graphics issue).
Went to Daily Deals. Purchased Foundations pack for 900G. Go to Packs, still only have the 3 Airbender packs.
What gives?1 vote -
Bug or other
Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.
1 vote -
disdainful stroke not countering spree spells with additional costs of 4+ game wouldnt allow me to cast the DS all vs smuggler surprise at 9
Disdainful stroke would not cast vs smugglers surprise during mid week magic for some reason. The cost was +9 giving it a CMC of 10, not sure if its not adding these spree spells mana properly but the arena client would not allow me to cast disdainful stroke even though the rules say it counts as a 10 cmc spell.
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw
1 vote -
Daily deal pack
2025.12.30. I bought a discount Foundations pack today in the daily deals for 900 Gold and THE RARE HAS BEEN REPLACED BY 20 GEMS but I have NOT COMPLETED my collection of rares from the set! Can I have a replacement pack or reimbursement, please?
1 vote -
Epic Win Squashed by turn timer
With 3 Vengeful Bloodwitches and hundreds of Phoenix Fleet Airships on my board, my opponent casted Cease and Desist, destroying all the airships and triggering the Bloodwitches. The Bloodwitch loss of life had to aggregate one point at a time, taking quite a while, burning up the turn timer. By the time the stack compiled, and then the loss of life was applied (also one point at a time), the turn timer had long since expired. When the stack's effects were completed, I was at 775 life, and my opponent was at -703, but he didn't die because of his…
1 vote -
Bumi unleashed doesn't always earthbend on entry
More than once on mobile Bumi unleashed doesn't earthbend on entry. Literally half of why I'm playing the card and nothing happens but me getting a 5/4. No cards on board that effect entry triggers at all, made my whole game plan fall apart each time because it doesn't work. Also the bug reporting for mobile takes you through multiple redirects so now I don't have a game log to send with this report.
1 vote -
golden
BUG with golden packs
I had 5 or 6 golden packs to open and was waiting till the season ends to open them, but today they all vanished from my inventory (packs page)
only my 76 avatar packs are still in the screen.
Can you guys check what happpen? - Account ID: Tecnomage#410301 vote -
這い寄る恐怖
タイムレスのランクマッチにて欄干のスパイ誘発中にサーバーとの接続が途切れ、復帰した時には這い寄る恐怖が誘発しないまま流れていた。
通常、這い寄る恐怖が墓地に落ちた際の追放するか否か選ぶコマンドを選べなかった為だと思われるが、明らかに追放する目的で入れているカードが選べず効果が処理されず敗北、というのは面白くない。1 vote -
Cards are blacked out
my cards dont get shown, tried repairing files to no avail
dont show in boosters eithers1 vote
- Don't see your idea?