MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9387 results found
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echos of eternity card causes crash
if more than 1 copy of "echoes of eternity" is played, the game will pause animations for a moment. i then get an error message saying "unexpected: match complete". which results in a loss. all updates are current. i am unsure as to why this happens. i have seen other cards that copy multiple times play out perfectly fine.
1 vote -
store crash
Crash when Entering Store - the screen for the store never opens, the game just crashes and closes. Can't make any purchases.
1 vote -
BUG: Second Long Disconnect in Loading Screen gave 2 losses
My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.
1 vote -
disconnect issue
Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.
please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....
1 vote -
5 konas in opponents deck
After exiling one with decadent dragon instant side, my opponent played 4 copies of kona. As a result his deck had 5 copies for the card as it didn't remove from his deck the copy I exiled. On mobile app
1 vote -
Bug
Instants and counter spells constantly fail to work appropriately in brawl. My priority was skipped for opportunities to use counterspells and fights spells. If the game is this bugged it's hard to want to continue playing at this point. Games have no integrity anymore.
1 vote -
Chocobo styles
Bought the ff chocobo bundle styles and they didn't show up. I tried restarting the app, checking my mail, and repairing the game files and still nothing
1 vote -
Can't open cosmetics
The game crashes when I open the cosmetics section of the shop
1 vote -
Avatar issues
Toph profile avatar does not show up in game.
1 vote -
maelstrom pulse
Maelstrom Pulse on two Tolarian Terror triggered Ward TWICE (opponent had two I targeted one).
But...
"Maelstrom Pulse has only ONE target. Other permanents with the same name will be destroyed even if they have hexproof or protection."
And Ward says
"Whenever this creature becomes the TARGET of a spell or ability..."
So why was I forced to pay for both Tolarian Terrors when I only targeted ONE with the Maelstrom Pulse?
Clearly a bug/incorrect coding.1 vote -
Bug with "Shoot the Sheriff" on Indestructible
Multiple times in the same game shoot the sheriff, which says 'destroy' killed my Sab-Sunen, Luxa Embodied. This is an indestructible card. That means "destroy" should not affect it. It did, twice. please fix this asap.
1 vote -
Think you should unban you jin the spirit dragon
You should you could unban eugen the spirit dragon cause it's a good card?And it's a powerful card and players should suck it up.And if they don't like it concede
1 vote -
Route for Parallax / Extended Art requests
Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?
Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.
Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…
1 vote -
Didn't counter spell
1)Opponent has creature "Canopy Tactician" green elf 3/4, with active ability "turn" gave you 3 forest mana. 4 mana cost. I played "Drown in the Loch". B/U instant, with "choose one: Destroy or counter spell with convert mana cost less or equal to the numbers of cards in controllers graveyard". Arena stoped me to not play that card. I was suprised, canseled, cheack his/her graveyard. It got 6 card on it. So i played it again, just for make sure it won't work, and it is. Probobly what may to be, is somehow Arena might think is mana cost and…
1 vote -
Jump in win not counted
I played a Jump in event and won, but it didn't counted it as a win.
1 vote -
Spider Food can target Freya Crescent on opponent’s turn (no flying)
Spider Food can target Freya Crescent on opponent’s turn (no flying)
I ran into what looks like a rules bug involving Spider Food and Freya Crescent in MTG Arena.
According to the card texts:
• Freya Crescent: “Jump — During your turn, Freya Crescent has flying.”
• Spider Food: “Destroy up to one target artifact, enchantment, or creature with flying. Create a Food token.”Freya should only have flying during my turn. On my opponent’s turn, she should not have flying, so she shouldn’t be a legal target for Spider Food.
However, in my game Arena allowed the following:
•…1 vote -
Vincent only got 1 counter from Zell Dincht dying
While playing Jump into Final Fantasy, I destroyed Zell Dincht, sacrificing a creature to give Vincent Zell's power, which was 7 due to lands, but when Vincent's ability triggered, it only gave him one counter.
1 vote -
Unable to view certain Cards
Several cards that I’m trying to add to my deck are not showing up even after triple checking my filters. Some of these are cards like Nightscape Familiar and Veyran, Voice of duality. I’ve asked around and people say that theses are on mtg arena, but I can’t find them even for a timeless deck.
1 vote -
product suggestion
Terrasymbiosis: It would be helpful if it displayed how many cards would be drawn instead of "would you like to draw that many cards?" I often have multiple instances on the stack so I'm not always certain which instance is associated with which quantity.
1 vote -
Game stuck on a triggered effect
Game stuck on this triggered effect? Why does this keep happening? It's like the other player left, but the game hasn't registered their quit.
1 vote
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