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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10231 results found

  1. Suspicious Activity Mid Game

    Why do you make reporting bugs and suspicious activity so frigging difficult? I wish to report something not check through a stack of previous reports nor make a suggestion re gameplay.

    Mid way through a MtGA game, when the opponent was likely to lose, my timeout cord started whilst all my banked timeout stack was immediately deleted. The game then hung for a few minutes before it switched out of the game and back to the Server. I have kept a copy of the game log which I attach.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Is Jump In Equal or Fair?

    Here’s a suggestion: How about actually making the decks chosen at “random” by players be just that, RANDOM! Instead all I see and/play are people with decks that are NOT “random” AT ALL! Cards like Preposterous Proportions and the ones that multiply Rats and Rabbits to undefendable numbers are NOT cards that should be in play in Jump In games. I am very tired of playing game after game only to be beaten by players who seem to pull the EXACT right cards at EXACTLY the right moments , as if they just pulled them out of a Magic hat!…

    1 vote

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  3. Countering commander

    Tibalts trickery is not countering the commander card in Brawl. The other affects are triggering, but the target spell still resolves. Countering commanders seems to be an issue with other cards since I'm not the first to report this bug issue

    1 vote

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  4. delay in registering game actions, followed by disconnection from server

    was playing a brawl game - during the game, all actions I took seemed to take an unusually long time to resolve - for example, after choosing to play a card, it would remain on the stack for a few seconds, even though my opponent was tapped out and had nothing to respond with on board. After several turns, screen went black, I was briefly told "looking for server" and then was placed back on the main menue.

    1 vote

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  5. I hate Final Fantasy

    Final Fantasy, which accelerated the boringness of MTG, should be destroyed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Aetherflux reservoir and Helm of the host are not redeeming with correct wildcards.

    Aetherflux reservoir and Helm of the host are labeled incorrectly for redemption. The cards are listed as mythic and required wildcard to redeem is rare.

    1 vote

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  7. Karlach Card back

    One of the karlach card backs is bugged and not displaying on my cards after I set it. I tried to repair my game files and nothing. It’s only the one card back and the other skins seem to work fine. However I paid real money for that one particular design.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. bug

    One X-ATM had a final counter on it.
    The other had no counters on it.
    When the one without a counter left the battlefield due to battle damage, it disappeared somewhere.
    It wasn't in the graveyard or exile either, it just disappeared completely.
    My plan was to use the ability to revive the dead X-ATM.
    My plan was to use the ability of the dead X-ATM to resurrect it.

    1 vote

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  9. 翻訳 誤り

    呪い金の矛槍の効果について、日本語版のカードテキストは先制攻撃と接死になっていますが、実際に付与されるのは先制攻撃とトランプルです。翻訳誤りというより、記載誤りだと思います。

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. I kept drawing the same hands over and over, one land and the same spells, mulligan, same. Or all lands, mulliganm, same, across many games.

    I see that this issue has been happening to others. It's the same hand, either one land, multiple mulligans until that's resolved, or all lands.

    1 vote

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  11. Zodiark, Umbral God did not die after reaching 0 toughness from a minus/minus abilty

    Playing draft against Zodiark, Umbral God and put him to zero toughness using a minus/minus spell and he did not die. This directly caused me to loose the game. I would like a refund in a free draft token given the price of the draft.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Zodiark, Umbral God did not die after reaching 0 toughness from a minus/minus abilty

    Playing draft against Zodiark, Umbral God and put him to zero toughness using a minus/minus spell and he did not die. This directly caused me to loose the game. I would like a refund in a free draft token given the price of the draft.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Yuriko needs to be Nerfed (or Banned as Commander)

    I don't know if this is the right place to submit this suggestion, but since facing Yuriko in Historic Brawl is one of the most awful gameplay experiences I've ever had during this years playing Arena, I'm gonna do this anyway:
    IT SHOULDBE BANNED AS COMMANDER (or nerfed).
    It has basically no answers in the early game, especially when I'm playing “slower” decks (and by “slower” I mean I'm not already far ahead on turn 2 with a huge board and tons of removals in my hand). It's so much consistent and it gives so much value that it's almost…

    1 vote

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  14. Yuriko should be banned in Historic Brawl

    Hi! I don't know if this is the right place to submit this suggestion, but since facing Yuriko in Historic Brawl is one of the most awful gameplay experiences I've ever had during this years playing Arena I'm gonna do this anyway:
    it should be banned or nerfed. End of the story.
    It has basically no answer (being plenty of evasives creatures with low mana value), especially when I'm playing “slower” decks (and by “slower” I mean I'm not already far ahead on turn 2 with a huge board and tons of removals in my hand).
    Also, most of the…

    1 vote

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  15. Im not receving any rewards after my wins.

    I havent received any coins or xp from my last 5 wins.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. "Lightning, Lone Commando" listed is invalid card for Standard

    I pulled "Lightning, Lone Commando/Isshin, Two Heavens as One" and thought it would fit well in an in-progress Mardu deck I've been working on. I go to add it and can't find it. I back out and try veiwing my collection (via making a new deck) and STILL can't find it. I notice that the new deck veiw tried to default to Alchemy so I swapped it to Standard. Wasn't there (I DID find it in Limited and Timeless, so I did confirm I have it collected). I tried searching for similar cards in Standard like "Shantoto's Coersion/Diabolic Intent" and…

    1 vote

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  17. 0/0 token not removed from board

    Order of cards may be slightly incorrect:

    1. Play jump into FF, pick Black and Dimir, Devious Scheming.
    2. Opponent plays Quina and later summons a token, causing Quina to summon a 1/1 frog.
    3. Opponent summons 3 1/1 token, as well as a second 1/1 frog.
    4. I have on board 1 Il Megh Pixie and another creature.
    5. I play Poison the Waters on mode 1, giving all minions -1/-1 and killing 4 tokens.
    6. One frog remains on the board as a 0/0 token instead of being removed. It does not block or participate in any way, but I cannot say whether the…
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Ragnarock crashed my game during event

    I was on the last round of the event about to win a collector booster box, I melded the two cards into ragnarock, and my game immediately crashed and lost me the booster box, I am extremely annoyed by this, considering it was the only event of this type I have ever played

    1 vote

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  19. Black pay life as cost broken acheivement

    my counter is stuck at 21 even though purposely using deck with ton of pay life in title
    fix this please .... many of your acheivements have bugs or are poorly defined got all black acheivements but this and have created a deck just for this so not happy because probably should be at 50 or 60 not 21

    1 vote

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  20. Win Counted as a Loss in Draft – Request for Review

    Hello,

    I'm reaching out regarding an issue I experienced today on Magic: The Gathering Arena.

    During a Draft match played around 9:55 PM, I won the game, but it was incorrectly counted as a loss, which ended my ongoing win streak in that Draft run. This has negatively impacted the results of my event.

    To support my request, I’ve attached:

    A screenshot of my win streak, showing the incorrect result,

    And a screenshot from 17Lands logs, confirming that I won the match at the mentioned time.

    Could you please investigate and correct the error, or provide appropriate compensation?

    Thank you…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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