MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24247 results found
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MTG Arena isn't completing purchases in the cash shop
MTG Arena isn't finalising/completing purchases of gems in the cash shop.
My bank gives the transaction the 'thumbs-up' but then I get a white screen on MTG Arena.
This is unbelievable incompetence considering that MTG Arena is carrying Hasbro financially at the moment. It's incompetent that I can't report something as vital as this in-game. Wizards are lucky that I'm conscientious enough to report it here.
2 votes -
Sheoldred Trigger proc fail
Sheoldred the Apocalypse's trigger proc from opponent drawing craws deal 2 damage did not proc on opponents upkeep once Exquisite blood ties came into play under my control with howling Mines already in play and did not deal any damage nor for any additional card draws they did on upkeep or precombat main phase. There were no effects in play that prevent damage from Sheoldred which then costed me the game due to the interactions failing.
2 votes -
training grounds doesn't work properly with phyrexian mana bug
Training grounds doesn't work properly with the phyrexian transform cards from MOM (I think). With multiple training grounds, it should allow cheap transform cards like Captive Weird or Khenra Spellspear to transform for just 2 life. However, it always forces you to pay at least 1 generic. The training grounds (or Zirda or Biomancer's Familiar) reduce the generic cost to just the Phyrexian Mana, then you should be able to pay the Phyrexian Mana by paying 2 life, but when you do, it forces you to pay another generic. I think the issue is that Training Grounds can't reduce the…
2 votes -
ranked
Ranked match sorting is broken.
I'm a Bronze ranked player and can't move on because I keep getting matched with Conquer level. Not sure why my range is so large, makes way more sense if you only get matched with opponents plus or minus a couple ranks off from yourself.Furthermore, everyone seems to be playing the exact same red/blue and black deck, there's no original gameplay. One reason this deck is doing so well is the card Invoke Despair being wildly over powered. I never write on these things but I've had enough at this point.
2 votes -
Compensation reward not received
Apparently there was some problems with the servers and in the mail i was rewarded 2,000 coins, yet I never got them. I don’t have a ss of the reward, but I do have a ss of my coin count staying the same. I never bought any packs after this, and even if I somehow did I couldn’t bc I don’t have enough of any currency to buy any pack.
2 votes -
Build/Add Cards to a Deck
Unable to add new cards to an existing deck or build a new deck. Can add additional copies to an existing deck.
2 votes -
機械兵団の進軍、決戦の後にのプレミアドラフト中、勝利したのに敗北になりました
機械兵団の進軍、決戦の後にのプレミアドラフトで勝利したのに、画面が暗転した後３敗した事になっており、商品を受け取るしかない状態になりました。
補填を求めます。2 votes -
Thalia Guardian of Thraben's enter the battlefield animation causes the MTGA client to crash.
Thalia, Guardian of Thraben entering the battlefield causes the client to freeze and crash. This has happened to me multiple times against opponents who play Thalia turn 2. My Client stops responding and I have to close it with windows. Rejoining the game sometimes results in me losing my next turn due to the game being early and not having timeouts.
2 votes -
Error with server cant load past intro
Everything is slow as usual but then after the intro scene there is a pop up that says can't communicate with server. And suggest either to tell you reconnect or quit.
2 votes -
The amount of gold shown isn't the amount received.
I don't receive the amount of gold shown
2 votes -
Missing 2 cards From booster packs
Missing two cards from Booster packs, So I just Bought Ten Booster Packs of March Of The Machines: The Aftermath, I looked at every card and read them, I saw two cards, that was interesting, and exactly those two new cards were the ones that was missing, when I went to check my new cards inside my collection. The one I was interested on was a 6/6 creature. I think it was Black Blue/another color (forgot on how much to cast), But its abilities were, My Deck should be built with even Mana or numbers, Mill players cards(forgot on how…
2 votes -
You Do Not Have The Right Roles For This Action
This seems like it's an issue with recognizing Android users as valid users? Pretty disappointing how you guys seem to let these things ride. Kunai bug stayed up for way way too long and hey I guess I shouldn't be surprised that this is happening again. Could have been easily dealt with it the same day especially with such a simple game. Oh well just shows your incompetence.
2 votes -
Wicked slumber and Zada, heron glider failed
Wicked Slumber and Zada, heron grinder failed.
I was trying to outsmart my opponent with targeting Zada with my wicked, even though I had an additional creature I did not get to copy the spell. Ended up in leathal attack =(
2 votes -
Incubate tokens block X cost
I was playing on my iPad and based on the positioning of my incubate token the number of counters on the token blocked my view when I was paying an x cost for halo forger so I couldn’t tell what X was set to
2 votes -
Mauvaise traduction de la carte "Bataille"
La carte de type "Bataille" affiche 2 jetons au lieu de X jetons
2 votes -
Soul Warden stops triggering
I was playing an opponent with a rapidly increasing number of Scute Swarm copies. I also had 2 Soul Wardens as well as a Bloodthirsty Aerialist in play. For a while everything triggered properly, however once the number of new Scute Swarm copies on the stack got a little over 200, the next several times the stack was filled with my opponent's Scute Swarm copies, it began repidly resolving those and copies to his side, without triggering my Soul Wardens, causing him to gain his Scute Swarm copies without me gaining health to match as I should have according to…
2 votes -
Blast zone
When you use blast zone for its last ability for a 2 mana destruction of all nonland permanent, it doesn't destroy ossification.
2 votes -
Serra's Emissary Can't Choose All Card Types
Game functionality doesn't match card rules, and so remains inconsistent with paper card rulings e.g. "Planeswalker" is not a selectable option.
2 votes -
Siphon insight Bug
from the best of my knowledge after Siphons insights flashback cost is paid and played the card should be exiled ? The match i just had this person played it a total of i think 4 times for its flashback cost without the card being exiled
2 votes -
Stuck in Game after Opponent Conceeds
The victory screen occasionally does not pop up after the opponent concedes the game. I've noticed it most often when playing Acererak combo in Explorer, and it usually happens when I am in the middle of resolving a spell or ability in full control. The bug forces me to close the client and restart it in order to join a new game.
2 votes
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