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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3217 results found

  1. Avatar premium draft is down

    Avatar Premium Draft Bugged and Disappeared.

    I am using a Windows PC and accessing Arena through Steam.

    I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
    Now the premium draft is gone and so are my gems.
    Id like to be refunded for gems I spent.

    6 votes

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  2. Matchmaking broken for Arena Direct?

    I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.

    6 votes

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  3. queue avatar draft

    I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.

    can I get my gems back? this is wait time is absurd.

    6 votes

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  4. Bug. Cards not rendering properly.

    I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Loss from nowhere

    Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. entomb banned in brawl? uncommon entomb removed?

    Opened a Brawl deck today that says Entomb isn't legal and the card is removed, however my collection shows I have one? Trying to make people craft the Rare?

    3 votes

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  7. Hare apparent spam

    Technically not against the rules but feels it violates the spirit of the game to play against a deck that’s just plains and hare apparent. I don’t mean using the hare apparent card altogether but if that and plains is the whole deck it is just boring

    3 votes

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  8. Bug on deck type menu

    Today I was trying to build a new deck (I play from android devices). I copied and pasted a deck from mtg Goldfish, I opened the deck settings to switch from "Historic" deck to "Traditional Pioneer" but the drop-down menu doesn't open. I tried from multiple devices but the result is always the same.

    4 votes

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  9. Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling

    I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Crashing

    Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Steel Hellkite bug

    Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Specialize Brawl Issues

    When picking a Brawl commander in MTG Arena with the 'Specialize' keyword, it no longer gives you the prompt to pick the secondary color (instead just defaulting to the mono-color of the base card). Brawl decks that already exist with dual-color specialize commanders still seem to work, but new decks can no longer be created.

    3 votes

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  13. My Elendra, Saint of Dusk

    My Elendra, Saint of Dusk was removed from pay by Bitter Triumph, which is an instant but she's supposed to have hexproof from instant spells.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Ban or errata bloodthirsty conqueror

    These stupid 'opponent loses 1 life you gain 1 life' ad infinitum loops are dumb and completely ruin the game. Bloodthirsty conqueror needs to only happen once per turn or be banned from all formats.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Cursor size in 4k

    Cursor size in 4k is too small. See screenshot. Suggestion: add slider to increase cursor size or 150% - 300% GUI scaling option or both. Best regards

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Mastery Pass reward bug

    Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.

    5 votes

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  17. mastery gave the wrong packs

    Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.

    5 votes

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  18. feedback loop detection requested

    There are certain combinations of cards that keep triggering eachother creating feedback loops.
    one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.

    I lose one life, therefore he gains a life, and when he gains a life i lose a life.
    it will do 1 dmg pokes untill you are dead and there is no way out of it.

    It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind…

    5 votes

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  19. jump in lands

    The Midweek Magic Jump in! Event has a "4 color" Vivid pack that's monogreen but gives you Islands and Mountains

    5 votes

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  20. winter shop 2025 two :O emotes instead of >:O and :O

    i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.

    4 votes

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    2 comments  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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