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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5276 results found

  1. Phyrexian unlife bug

    I was playing against an opponent on Magic the gathering arena who played phyrexian unlife. They did not receive any poison counters after taking damage after reaching 0 life.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Ocelot Pride Bug

    The alternate full art version for Ocelot pride no longer works after the nerf to the card.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Grenzo Emrakul soft lock

    Cast Emrakul with my opponent having Grenzo in play. Wouldnt allow me to heist myself and choose from the 3 cards, used up all my time banks and soft locked me out of their turn meaning I lost the game and my draft as well.

    Please can you sort this out and ideally refund my gems as I had the win guaranteed on the board.

    Thanks

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Network Error. Unable to complete draft pick.

    Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.

    If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).

    Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. This has to be a joke…

    You perform a scheduled maintenance to fix bugs yet NOTHING is better. After last week’s update I couldn’t view the cards in my deck while drafting, couldn’t sideboard after game 2 of a BO3, and the game would freeze after a match if I received a reward. After today’s “maintenance” the game freezes when I enter a match, I can’t sideboard after games 1 or 2 in a best of 3, the game freezes when I leave the match. Nothing has been fixed and you’ve somehow managed to make the game ******* worse 😂. The incompetence level is astounding. The…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Standard Bo3 after match bug

    After finishing a best of 3 match, the Claim button triggers twice. The first time, all rewards are granted, but the second, no rewards are available and the Claim button doesn't work. The only way to proceed is to force quit and restart the application.
    The bug definitely applies to Android, haven't tried on other platforms yet.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Tender Wildguide bug

    I have both Tender Wildguide and its offspring.
    At the end of my opponent's turn, the offspring is able to tap for +1/+1 counter but after that I lost the priority and the original non-token Tender Wildguide was not able to tap for +1/+1 counter.
    This bug happened on PC and caused my a game in premier draft and I believed I should've won 7 games for all prizes.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. molten impact

    Bug;
    If one casts molten impact on a creature that is indestructible but takes excess damage, it still generates a boon as expected. However, once that boon triggers, the excess damage will go to the new target you choose as well as the initial target. see photo for example.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Copying Coerced to Kill with Doppelgang

    After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    12 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. chorus counter not increasing properly on chorus cards

    This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.

    12 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. Can't spend Psychic Frog tickets

    I am not able to buy anything from the Psychic Frog store, I just get a red glow over the whole screen. I have 2455 tickets and can buy nothing.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Slow response

    Lag time Android game play. Never had lag time, game always responded fast. This error is producing a lag every time a command is given, this is even so slow that the game play starts to count down with the bar. It is not worth playing with this lag. Needs emergency attention.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Heist

    Heist should be banned or modified for several reasons:

    -Heisted cards do not count against hand total.
    -cannot see what was heisted
    -overpowered cards:

    Grave Expectations - 1 mana to steal a hidden card at no discard cost

    Triumphant Getaway - 4 mana to steal 2 hidden cards, then use any color to cast them and -2 to opponents if used

    Grenzo - completely broken card with ability to cast 1 heisted card for free each turn, and heists upon entering battlefield AND each upkeep.

    Other heist cards like Thieving Aven, Impetuous Lootmonger and Weave the Nightmare are more fair,…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Premier Draft, was on 2 wins - 2 losses, won third game and it counted as both a win and a loss

    As per the title, I was playing Premier Draft today 04/08/24 and, upon winning my third game, it was counted as both as win and a loss. Consequently, I was forced to claim my reward and had to exit the draft.

    I am playing on Windows 10.

    Attached is the log.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Deep-Cavern Bat is Bugged

    Deep-Cavern Bat didn't return my spell after it died. The card remained attached to Deep-Cavern Bat even when it was in my opponent's graveyard. I couldn't play it in any way, even though I had mana available.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Sideboarding Traditional draft

    Playing on IPad
    Unable to use sideboard in Bo3 draft after the second game. I'm able to remove cards from main deck, but can't add anything, so the deck will be illegal and can't rejoin the 3rd game.
    After time expires, the 3rd games loads with the original deck... very annoying
    Sideboarding after the first game seems to be OK, this issue only triggers after the second game.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Return creature card from graveyard with gift effect did not work

    I used Starfall Invocation (3WW destroy all creatures) and I paid the gift a card effect. However, when the card resolved, all creatures were destroyed and the opponent drew a card, but I wasn't allowed to return a card from the graveyard to the battlefield.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Plotted cards with X values

    When Aven interrupter plots Kayla's Reconstruction, and is then destroyed, if you try to cast the Kayla's Reconstruction, x will equal zero. If you then select a card to put into play, it glitches and you can't select zero creatures, and the game remains stuck until you time out

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. stuck on waiting for opponent

    I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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