MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1618 results found
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Mastery pass level 63
Did not receive level 63 mastery pass reward midnight hunt even though I have purchased mastery pass.
2 votes -
Missing rewards for mastery pass
- I did not receive any mythic wildcards from level 1-60 on the mastery pass.
4 votes -
cant find approach of the second sun in my collection even with not collected on
i was going to craft this card to build a deck with it but it doesnt appear in my collection to be crafted.
2 votes -
A player had unlimited turns by using two cards, grinning ignus and birgi, god of storytelling.
My opponent just kept on return and casting without limits in 1 turn! What the ****. Poor game balance, this is a bug. Because they had unlimited turns, they were able to kill me. So stupid, who thought a card combo like that would be fair.
9 votes -
Can't add Alchemist card variant in a deck if style selected
--Steps--
I have to add an nerfed Alchemy card variant to my deck : Tested on Esika's chariot.My card had a style already selected, when I try to add the Alchmy version, it adds the original forbiden version instead.
--Plaftorm--
windows 10-WorkAround--
When I SetUp the card to it's standard style, it works as intended. (tested with special style Kaldheim - Variants)2 votes -
Decks disappeared, can't import or build new decks
After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.
Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.
Please help! I can't play any constructed or…
39 votes -
No vault progress
I cant find my vault progress even when searching for it in the log. I remember opening it once a long time ago maybe when i was beta testing but I forgot about it since then and have never opened another one...
14 votes -
Cannot create new decks
Selecting the + button to build a new deck does nothing. Changing any deck type (standard, historic, etc) has no effect on this. I can modify existing decks (Edit Deck) but I cannot create anything new.
40 votes -
Sideboard
Sideboard
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Log20200521_020312.log 1380 KB -
Log20200521_020312.log 1380 KB -
Log20200510_144708.log 26 KB -
Log20200509_074039.log 53 KB -
bug.png 956 KB -
Log20200503_192629.log 6580 KB -
Captura de pantalla (15).png 1699 KB -
Log20200419_171849.log 347 KB -
Log20200418_163005.log 65 KB -
Log20200418_162419.log 22 KB -
Log20200418_162824.log 44 KB
117 votes -
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Decks have been deleted
All of my Favourited decks have been deleted, it looks like the addition of the new player decks to my collection ticked me over the 75 deck limit, and rather than deleting my least played/incomplete decks my decks that I actually play with every day have been deleted
4 votes -
Card missing from collection
Give us the steps to reproduce the bug:
Open packs.
Notice the cards that you get.
They don't appear in my collection.
I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.Could you please give my account some wild cards to account for the missing card(s)?
I will NOT continue to pay money for virtual cards that disappear.Note which platform you’re using:
Android.…13 votes -
New cards missing
I’ve been missing several cards (notably rare and mythic rare) cards from new packs I just opened.
On at least 4 occasions, I opened a pack to find a card that I really want to add to my existing deck, then go into deck builder immediately, and the new card is simply missing. I search by name, rarity, colour and nothing...
This seems to happen quite often.
7 votes -
Card styles don't work
I'm using iOS and purchased card styles of "Ruin Crab", "Hypnotic Sprite" and "Brazen Borrower" at 4/30/21. But they don't apply at playing, only apply at deck building.
9 votes -
Product Suggestion
Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.
19 votes -
Original version still show in Historic Brawl decklist
Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.
I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.
1 vote -
Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
21 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
73 votes -
Non Standard Tutorial Cards In Standard Ranked
I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…
19 votes -
deck quest not showing up
Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.
16 votes -
snow lands
Basic or dual Snow Lands (all common) are illegal in Pauper or Artisan decks.
11 votes
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