MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2472 results found
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Convoke Bug
I was playing a premier draft and even though I had the creatures to cast a convoke spell (aerial boost), arena skipped my opportunity to cast it as I was blocking with my creatures. This caused me to lose a creature and most likely the game.
I blocked with two creatures on the battlefield, Kithkin Billyrider and Progenitor Exarch with the intention on casting aerial boost on the Billyrider. Arena skipped my turn to cast a spell before damage resolved.
7 votes -
Error Claiming Premier Draft Reward
Got 7 wins in a premier draft 2 days ago (just before the drafts went down) and there was an error message when claiming my reward, resulting in me getting nothing and the draft event disappearing. Customer support is refusing to fix the issue.
My suggestion is that WotC treat their customers with respect and honor their commitments to pay out rewards.
2 votes -
DId not get 1000 coins from in-game mail
In today's Magic the Gathering: Arena's Anniversary in-game mail in MtG Arena, it said that I would get 1000 coins. It did not give me any coins. I only had my normal amount of coins for doing 5 wins (250+100*3 = 550) and completing one 500/500 daily quest (for 500 coins). I am on a Windows PC.
1 vote -
Severe PC and Android network issues Sep 21, 2023
I started a Quick Draft about an hour ago with no issues, but now it seems I can't submit my deck due to network drops and even starting the client fails most of the time due to network connection failure. My internet has no issues. Experiencing this on both PC and Android.
2 votes -
draft disappeared from feed and draft token lost
yesterday i jump on a draft using a draft token, but suddenly draft stopped working and now i see that premier draft just doesn't appear at all. I just want the draft token back to use it when premier draft comes back.
1 vote -
The gift card has not been added to the collection
The card distributed via e-mail "Feast of the Victorious Dead" was not added to the queue after pressing "claim".
1 vote -
Woe Draft glitch
Twice today I’ve been in draft select on mobile where I tabbed out and not been able to reconnect to the draft. The first time I missed half of pack 3 and thought maybe it was an internet issue on my end. 2nd time I was screenshotting and showing my p1p1. This was never an issue with alternative draft formats that I’ve witnessed and is new with woe. Given I had just spent money for gems I’d like refunded gems or gold for both drafts. I tried to reconnect on alt devices or different connections and no luck
2 votes -
Premier Draft 19 sep 2023
I was thrown out of my draft earlier this evening. When it came back I had a totally random deck. I drafted only 12 cards in pack 1 before it went down. Can I please have my draft token back? The deck I have now is unplayable!
2 votes -
draft freezing, not loading correctly, auto picking because cards do not show up for me to see
WOE Draft not loading cards as I am waiting to see what is being passed to me, as a result it is being auto picked for me. Ended up loosing out on more than half my draft picks because the cards would not load when passed to me. Money successfully stolen by Wizards.
2 votes -
draft frozen
My first pick is lost on premiere draft and forced to pick different card.
2 votes -
Bug - Midweek Magic
現在開催中のミッドウィークシールドイベントで、対戦中に攻撃指定後進行しなくなりました。
攻撃指定後いくら待っても次のフェイズへ進行せず、持ち時間のタイマーもでませんでした。2023.30.30.2166.1036968
2 votes -
Midweek Magic Bug
こんにちは。[pompomRainbow#76360]と申します。
バグの報告です。ミッドウィークマジック(MWM)イベントにて自分の手札の一部が裏返ってカードの内容が見えないバグが発生しています。
ゲームがプレイできません。2 votes -
Limited Wins not being recorded in Premier Draft and Quick Draft
Premiere draft wins not being recognized. This happened in 2 different drafts at least. I reported both. It might have happened more I can't tell, because I wasn't expecting to have to look out for that. But it definitely happened in at least 2 different series. Im not sure. But this could have been happening for a few days and I'd have no clue as it seems fairly random and I was lucky to notice these 2 times.
1 vote -
sealed
Wilds of Eldraine Sealed Event
Started game with a win/loss record of 3-1
Won the game I started
Current record is still 3-1 instead of 4-1Restarted game and screen still shows the incorrect record
1 vote -
Incorrect loss logged during premium draft
I was 0-2 in my premium draft for WoE. I won my third match by the opponent conceding. I saw "Victory" on the screen before it kicked me back to the draft page with 3 losses and no wins logged. Please fix
1 vote -
draft
Client frozen during pick phase of draft
1 vote -
draft unstable
Arena draft is not stable, multiple display issues, cannot see packs passed even as it accumulates, and others.
1 vote -
wilds of eldraine mastery tree rewards lost
Unable to collect the mastery tree reward after having paid for that
1 vote -
STOLEN CRYPTO + RECOVERY EXPERT..
"I got a friend request, we talked for a few hours and when I found out he was a fraud, I ignored all his messages. I honestly wouldn't have suspected him if not for the exposure of a professional hacker whom I hired after realizing my Bitcoin wallet had been emptied. I sincerely don't know how, or why these fraudsters operate and if they know the pain and trauma they cause in the lives of their victims. When I found my wallet had been emptied, I nearly had a cardiac arrest, I am a 58-year-old taxi driver and I need…
1 vote -
Rosie Cotton Bug
I had rosie cotton in play and had an army token come into play but for some reason she didn't trigger. Losing out on this +1+1 counter ended up costing me
6 votes
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