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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2487 results found

  1. Game Freeze

    ドラフトプレイ中にフリーズしゲームを落としました
    参加費の返還を求めます

    1 vote

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  2. Magic Arena travando e me fazendo perder rank

    Seguem alguns prints do Magic Arena travando e me fazendo perder rank na ladder. Muito desanimador isso. Tentei enviar os prints, mas a plataforma não suporta arquivos .jpg

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Halo Forager/Invasion of Amonkhet Bug

    I've just lost a game because of buggy interaction between Halo Forager and Invasion of Amonkhet.
    I was about to win the game by transforming the invasion of Amonkhet, returning halo forager from the gravyard and getting Traumatic revelation to snipe potential counterplay.
    I transformed the invasion and forager enered the battled, asking to pay for X mana. I have chosen 3 and paid it, but nothing happened afterwards.
    Even though there were plenty of valid targets in graveyards.

    I've lost a game in premeire draft because of that, since my opp played tetsuko and killed me next turn. If…

    1 vote

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  4. Problema Verifica degli incontri Attivi

    Rimango bloccato su questa schermata, non va avanti.
    ho provato a disinstallare ma non cambia nulla

    11 votes

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    8 comments  ·  Events  ·  Admin →
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  5. Sudden defeat

    I was at 2 in standard against esper control. My turn, trigger of the second chapter of mirror braker saga. I'm choosing what to discard. My avatar explodes. Defeat. I'm ranking to get mityhic. It's desapointing. Platform: mobile arena

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  6. Bug really ? Or game full of hack ?

    Hello, for the second game in a row during a "traditional standard event" game, I have just experienced a very unlikely "bug", as this is the first time it has happened after hundreds of games with no stake. Here, when throwing the Phyrexian Revoker card, the game freezes as if by magic. As a result, I am forced to quit and re-launch, and find myself with a totally useless card having "chosen" for me a card name that the opponent did not have (this was the 2nd round against this same opponent, so I knew I had to name the…

    3 votes

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  7. Card Text Vanishing

    When I used a Realmbreaker's Grasp on an Awakened Skyclave, the latter's text would no longer display. I ended up losing to the card when they removed my Aura and I did not know what it did.

    1 vote

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  8. My Premier Draft is gone

    I logged back in to finish a dominaria draft, and the play option is gone. If the draft and deck can't be restored, then I would like a refund for the entry fee

    7 votes

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  9. Dominaria United Drafts are DOWN

    Dominaria United Drafts are down right now - the calendar says they should be up.

    7 votes

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  10. Alchemy DMU drafts down

    I completed my first Alchemy DMU premier draft event this morning, then I closed the app on my PC.
    The problem is when I open the Arena ap on my PC now, I am not able to join another ALCH DMU draft. There does not seem to be any option for joining any DMU drafts, nor are the DMU events listed at all when I click on the 'LIMITED' tab.
    DMU limited events are down??

    7 votes

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  11. alchemy

    I was enrolled in an Alchemy Dominaria United draft. After finishing my second game the queue for the draft disappeared. It has now been gone for 10-15 minutes despite reloading MTGA and refreshing the Events screen.

    7 votes

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  12. Imori and Halo Forager

    Neither Imori’s cascade nor Halo Forager etb effects resolve properly on mobile limited events. Both cause the negative effects of losing the cascade cards and tapping the mana.

    1 vote

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  13. Win at quick draft but show as loss at the end

    Hello,

    Today I was playing quick draft. At the first try I clicked cancel at the waiting screen after waiting for about 30 sceonds, then I noticed “waiting for component “ but I still went back to the draft entering face. At the time I was at 1:2. Then I started another game. In the game my component conceded and I saw the victory in the ending screen, but when I got to the draft entrance screen, my score is at 1:3 instead of 2:2. See attached file that shows 1:3. Please check and fix the bug, and refund the…

    1 vote

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  14. Casting Bug

    Então os eventos aconteciam da seguinte forma e ocorreu duas vezes:

    Eu conjurava Imoti, celebridade da generosidade e isso fazia que ela ativasse cascata.

    Em uma das vezes ela encontrou aquele cavaleiro de uma mana azul e uma mana branca que da +1/+1 para cavaleiros e pague uma azul e uma branca e ela se vira e vira outro bixo

    So que antes de encontrar ele, ela encontrou o jin-gitaxias.

    Ai o jin- gitaxias ia pro exilio e aparecia nada na minha tela pra conjurar, porém o jogo perguntava se eu realmente queria conjurar.

    Ai eu clicava que queria, as…

    1 vote

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  15. cheater CommanderAmateur

    This is a draft event. Look at this persons deck and tell me this person didn't cheat. He has all synergy cards all uncommon or better. he had 2 common creatures the whole deck he played. No freaking way, I want to see this draft they were in, because I never seen that much good stuff ever.

    1 vote

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  16. cut short

    I can not play cut short

    0 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Draft deck not saved, out 1500 gems...who do i talk to?

    I paid 1500 gems(which cost around $10) to draft a limited deck and play. After drafting a fairly good GW poison counter deck I logged off and went to sleep. When I awoke to play said deck, it was gone, the app acted like I never had it, but my 1500 gems were still gone...I have tried and tried to find someone, anyone real, but cannot find any links to a real customer service agent. MTG arena getting alot of thumbs down for customer service from me right now

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  18. Battle Did Not Flip Correctly

    I'm deeply sorry to bother you again but the game (at least draft modes) are impossible to play correctly since sometime cards effects are wrong. Few days ago it was a ritual impossible to launch on phase 2 (you did refound 750 gems for my loss).
    Today, it's a battle unable to flip correctly. It says impossible to launch but there is absolutly no rules on the battlefield that says i cannot. Moreover, i did play this battle many time last month and it flip well...
    I think i will stop your game since you fix those things and i'm…

    1 vote

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  19. FREE TO PLAY LIMITED RANKED (BUT YOU CANT KEEP CARDS & NO REWARDS)

    The current limited format is basically pay-to-play. If you aren't a content creator getting the hookups or MR. money bags you can't advance to mythic rank.

    There should be a limited option like the free-to-play events where you DONT keep the cards, and receive no rewards, but you can rank up, get more familiar with the set, or try to have fun.

    I realize Hasbro wants to acquire money at all costs, but this would be a life changing change for fans of limited format. That is really fair and would take minimal effort to implement.

    1 vote

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  20. Casting Epic Confrontation did not trigger an instant spell casting opportunity

    I wanted to cast a spell called "Disfigure" before the sorcery spell "Epic Confrontation" resolved and the two target creatures fought. However, I was unable to cast the instant spell "Disfigure" and my creature died! I had the mana and after the fight I was able to destroy the enemy creature with Disfigure. My creature died though and I lost the game. Usually when I cast a fighting spell like Epic Confrontation, you can adjust creature stats using an instant spell but this time the two creatures just fought immediately without letting me debuff the enemy creature.

    I am currently…

    5 votes

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