MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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FREE TO PLAY LIMITED RANKED (BUT YOU CANT KEEP CARDS & NO REWARDS)
The current limited format is basically pay-to-play. If you aren't a content creator getting the hookups or MR. money bags you can't advance to mythic rank.
There should be a limited option like the free-to-play events where you DONT keep the cards, and receive no rewards, but you can rank up, get more familiar with the set, or try to have fun.
I realize Hasbro wants to acquire money at all costs, but this would be a life changing change for fans of limited format. That is really fair and would take minimal effort to implement.
1 vote -
Casting Epic Confrontation did not trigger an instant spell casting opportunity
I wanted to cast a spell called "Disfigure" before the sorcery spell "Epic Confrontation" resolved and the two target creatures fought. However, I was unable to cast the instant spell "Disfigure" and my creature died! I had the mana and after the fight I was able to destroy the enemy creature with Disfigure. My creature died though and I lost the game. Usually when I cast a fighting spell like Epic Confrontation, you can adjust creature stats using an instant spell but this time the two creatures just fought immediately without letting me debuff the enemy creature.
I am currently…
5 votes -
sealed loss
I just won a game of sealed but it was counted as a loss. I was 1-2 going into the game. This "loss" puts me at 1-3 meaning that I can't play anymore games. I don't know if it is relevant, but my opponent conceded during their second main phase.
5 votes -
Unable to Select Card in Premium Draft
I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.
- Give us the steps to reproduce the bug:
- enter premium draft
- select cards normally until pack 1 pick 6
- drag vampire interloper towards my deck, but then put it back
vampire interloper visually disappears and is unable to be selected or dragged into the deck.
Note which platform you’re using (PC, Mac, Android, or iOS)PC - Version 2021.9.0.3880.888241
Enter the actual results you’re experiencingas a result i was unable to pick…
91 votes -
Jump In packs
There are too many unplayable packs in the Jump In event. I love the format and would like to play it more frequently, but the lack of basic curation of the packs is making it difficult to love.
Transience and Recruits have been especially bad. Black Market Connections is very close to unplayable with 95% of the packs, and Recruits includes a sorcery with blue kicker, but does not force select white/blue packs to go with.
Many of the packs also include cards that synergize with cards not included in the packs. Like War-Trained Slasher without a Battle to attack.
…
1 vote -
MOM Premium draft
Hi, It's the first time that happen to me. I want to report a bug in Premium Draft MOM today, May. 2nd.
In the 2nd match, I lost connection with the servidor. It's not an internet issue. When I come back, I lost the match and lose my draft entry.
Please WotC, fix these bugs to make the game experience more enjoyable.
1 vote -
Draft game bug
I was playing my 3rd game on a quick draft event (2-0). While I was on my turn suddenly the game stuck on the combat phase, showing ‘choose blockers’ and the timer was running out. I couldn’t do nothing and before I restart my arena it showed ‘waiting for the servers’ and dropped me in the draft screen but without showing defeat (I was still 2-0). So i continued my draft with a new game (which I lost) and when that game was done I was 2-2 on score.
I know it’s not a big deal but for sure I…1 vote -
Pre-damage Phase Bug
I was unable to win my 3rd game because the skipping the pre-damage phase, avoiding me to use "Inspired charge" before the damage.
(I hope to not be wrong about ruling)
Full control was activated
1 vote -
Ladder not making progress after winning (Premier draft)
After winning 7 premier draft games, the ladder didn't make any progress after any of those games
1 vote -
How to turn off alternate card styles during draft?
Is there any way to turn off alternate card styles while drafting? Once I have gotten to the point of quickly identifying each card by its art, changing the art becomes very distracting (especially when receiving unwanted card styles as random rewards). I've tried checking "Hide Alternate Card Styles" and unchecking "Auto Apply Card Styles" but those options don't seem to do anything. I've heard that people with visual impairments can be affected by this too, so the option to have consistent, default art all the time would be a nice accessibility feature.
8 votes -
Omniscience draft ridiculous
It's common that opponent draw the whole deck in 3 turns, or is plenty of drawing tools in the deck. This event is rigged!!
3 votes -
jump in win not counted
I won a jump in game but did not get the 1 win reward. It did not count towards the daily win either.
17 votes -
Rank level not increasing in limited when not restarting the client at month end
For my last 3 wins, I've been stuck at one pip in Platinum 4 (should have 3 pips). It looks like it's related to the turnover of month end
1 vote -
An issue in Open（day2）
I enter the day 2 of the Open(MOM) in MTGA. In Day 2,In four games, I only completed three games (two wins and one loss), and the game displayed that I had finished the game and received the reward. I can't play the fourth game.Please check my record and provide feedback on my issues
1 vote -
Dominaria cards in all will be one draft
During pquick draft of all will be one, a sheoldered the apocalyse was the first card of the second pack, it is a dominaria united card, please look into it.
1 vote -
draft event disconnect
Hello, I got a disconnect from the SNC Quick Draft event on pc after going 1:1, event is now finished after two games without rewards, except the picked cards. Thank you!
4 votes -
Cards from another extension showed up in my draft
Hi,
As I was playing a Premier Draft for Phyrexia, I opened a Urabrask, a mythic from the New Capenna edition. I'm aware that it happens that an overlay issue happens and it's just a visual bug. But this wasn't, as I was able to pick and play that card in my matches.1 vote -
Traditional draft event ended with unearned loss
Perhaps a loss was granted because before first match I canceled just was as the status turned to “waiting for opponent”, but at any rate, I played out two matches, but the event ended early. Please reimburse draft.
2 votes -
Cannot Add Event Decks to Deck Collection
I bought in for a thousand coins and just picked packs and added them to my decks. I resigned and then repeated the process two more times. Just trying to get some new cards. Anyways after the third one I went to my decks and realized it didn't add any of them. There aren't any cards missing technically. They were three different decks that I bought in the jump in option. I press add to decks and it never shows up.
31 votes -
Moving my library to sideboard midgame
I was playing the pyrexia all is one draft. Halfway through the game my library disappeared and I could visibly see around 4 cards left. I was able to look through my library, when I clicked on it I could see that the rest of my library had moved to a sideboard option while the game was playing. It was very frustrating because I ran out of cards and lost the game even though I was on track to win. I looked through all the cards and saw nothing that could do this, I dont think its a mechanic or…
1 vote
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