MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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821 results found
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Mythic Rare Wildcard from Mastery Pass Reward not being added to user account
- Reach level 65 of Crimson Vow Mastery
- PC
- Not getting a Mythic Rare Wildcard
- Getting a Mythic Rare Wildcard
This happened not only once.
It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.
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208 votes -
Support for Infinite Combo Win
Please add support for Infinite Combo victories. Just add a button that allows us to demonstrate the combo, then allow us to iterate that several times until needed. I've lost several matches where I've had the combo to win, but was timed out. Iteration isn't necessary, but demonstration of the combo, and declared victory should be added.
17 votes -
Historic without alchemy
I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?
58 votes -
GreError
It is extremely easy to get GreErrors causing the game to end in a draw when in reality you should win. With ratadrabik on the board with Mondrak if you play Jaxis for it's biltz cost, use his ability to target ratadrabik and usually this is enough to cause the game to lock up until it ends with GreError Winner: Draw. However there are other ways to do it such as vesuvan diplomacy with mondrak or ratadrabik, can also be caused with things like ratadrabik and drivnod, or anything that causes a bunch of tokens with a creature that triggers…
10 votes -
Rigged
WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.
11 votes -
Alchemy
Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…
236 votes -
Invalid deck
Deck says invalid even though I have the required cards for the standard format
40 votes -
Add Alchemy as a separate thing
Add Alchemy as a separate gamemode entirely, and let historic become the eternal format for MTGA.
Take the opportunity to move the digital only cards out of historic and into historic alchemy instead.
There is only two reasons for why you wouldn't do this; Either you intentionally do this because you believe you can get more money, or you simply haven't understood why an eternal format is needed.
I'm choosing to believe the latter for now. Revert this absolute travesty of a decision, and everyone will be happy, or keep your current course and at least I will no longer…
210 votes -
alchemy
Not only is Alchemy ruining historic but now it's ruining draft also, commander legends baldur's gate alchemy is the only non-rotating premier draft available and I hate it.
50 votes -
Alchemy and historic
Alchemy as a format isn’t an issue but the rebalanced cards is a huge issue for historic. You originally promised me that all my old standard cards would have a home in historic but now those same powerful cards might not even be playable in historic. I’m not asking you to remove this. Instead please add pioneer ASAP so my “paper” version from start date decks can still be played in an eternal format on arena
213 votes -
Please remove Alchemy
Please remove Alchemy from Historic.
176 votes -
Separate Alchemy from other formats
Myself and as anyone can see with a quick search many people play MTGA to scratch the itch of playing MTG when other avenues aren't available. Alchemy in my opinion can work on it's own, but mixing it with the other formats especially historic is just making the experience worse.
The rebalanced cards only set a bad example of showing that the printed cards weren't play tested enough. The cards which can only work on a digital platform only remind me at least that there are other better games with digital only on mind. I understand the work and development…
7 votes -
Remove Alchemy cardd from Historic/Brawl formats.
I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…71 votes -
Arena stuck on Initializing localization database
Reproduction steps:
1. Open Epic Games Launcher
2. Open Arena
3. Log InPlatform: Mac M1, macOS Monterey 12.3.1
Results: The app is stuck on "Initializing localization database". The three dots are animated. After several minutes (10-15), the "Reconnect" popup shows up. Whenever the app is reopened, the same results occur, causing the user to be unable to enter the app.
33 votes -
Keep Alchemy and Historic separated
Just let us have an eternal format on the client. This is magic, not some cheap digital only game, let us play Magic.
If we wanted to play any other clone we would by now.130 votes -
Alchemy historic
Wotc the changes to historic cards in addition to alchemy makes me think your abusing ***** or common thrives. There is no reason whatsoever for this change you even have to code in the original first so it’s not about card copies and if it is then fix it. No one cares if you wanna make alchemy go for it but please don’t nuke historic. But on the brute side we are not whores cause whores get money when you *********, you won’t even give us back wild cards….if this happens I’m done
116 votes -
"Set collection" tracker should only include cards actually in packs.
According to the set collection tracker, I am missing 13 cards from Kaldheim. So if I want to finish my collection, I should buy Kaldheim packs, right?
As it turns out, those 13 cards are special uncommons from Kaldheim theme boosters. I can buy all the Kaldheim packs I want, and it won't make one iota of difference towards the Set Collection tracker.
This feels horribly misleading. The Set Collection should only track the cards that are actually in packs.
11 votes -
Please don't mix Alchemy with Historic
If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…
115 votes -
Card in hand stuck in stack
Playing on Android, should have taken screenshot but didn't think about that.
I ran into a bug where a creature I tried to play got stuck in the stack, and the game continued as if it was in my hand. The card was not playable from the stack.
I attempted to play a creature, and the game transitioned to my opponent if they wanted to play an instant. There seemed to be a connection issue, and when the game resumed my creature was stuck in the stack area and did not continue to resolve the interaction.
When other cards were…
21 votes -
Disable alchemy
I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.16 votes
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