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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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821 results found

  1. 60/120 fps support for ios/android

    We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.

    35 votes

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  2. Keep historic cards unchanged with alchemy

    Dont change Historic with Alchemy updates. This destroys the only eternal format available on Arena, which is important. It will kill interest in Arena.

    90 votes

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  3. Pauper on arena

    Pauper would be an excellent addition to arena for gameplay, community usage of common wild cards, and for bringing in older sets.

    Pauper is an excellent eternal format that is accessible in paper, provides reliable viability to midrange decks for players who enjoy midrange metas. It would also be endlessly accessible to players on Arena because most players have an abundance of common wildcards.

    Most importantly, it would be an extremely easy format to code into Arena because commons are frequently textless cards or cards with very simple mechanics that already exist in the current arena card pool. Then the…

    16 votes

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  4. Reconsider Alchemy

    Wizards, we all know you love a cash grab and do the bare minimum for players. Could probably write a book full of examples.

    But we play anyway, cuz the game is good.

    Are ye not going a wee bit too f**king far now though? I don't even gaf about Historic and can see this as a terrible idea, awfully implemented, woefully announced.

    Please wise up

    85 votes

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  5. Leave Historic untouched!

    Just leave historic as it is now.
    We do not want rebalanced cards in historic. We want full copy of physical cards in historic no less, no more.

    81 votes

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  6. alchemy is a bad idea

    alchemy is a bad idea

    78 votes

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  7. Alchemy historic

    Wizards I’m never gonna give you another dollar if you make these historic changes,. It is ridiculous either make alchemy it’s own thing or don’t make it at all but if it gives you the right to nerf all historic cards you’d otherwise ban and ***** us out of wildcards…then why would I give you any money?

    75 votes

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  8. Solutions to combat stalling / roping?

    Does WotC actually do anything about players who stall / rope games anymore? Reading the forums, it seems like they cracked down on it once 3 years ago, but no longer take active measures against it.

    I suggest adding a rope under the profile tab that gets shorter each time your account is reported for roping, and once your rope runs out, your account is banned. That way people know their are real consequences for their actions, and that WotC takes player conduct seriously.

    66 votes

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  9. alchemy pass

    Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.

    17 votes

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  10. Disable card highlight

    That flashing effect is really annoying and some players actually use it to distract the opponents.
    Please implement the option to not show the highlight.

    15 votes

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  11. authentication failed

    I can't log in and it keeps saying authentication failed when the internet works for everything else

    60 votes

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  12. alchemy

    It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.

    Absolutely unacceptable.

    I will not play Arena again until this change is reverted.

    69 votes

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  13. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    Any deck that has an infinite combo that puts triggers on the stack can cause this bug.

    1.   Give us the steps to reproduce the bug
      

      Create an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC, but this is across all platforms.

    3.   Enter the actual results you’re experiencing
      

      After opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…

    14 votes

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  14. Permanent Pauper Historic Format!

    Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.

    58 votes

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  15. Forcing alchemy

    Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.

    On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.

    If your going to put that garbage into arena at least stop trying to force me to "try it…

    29 votes

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  16. Alchemy makes me quit Arena

    I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.

    I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…

    56 votes

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  17. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    60 votes

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  18. freezes after timer

    The game shortly says reconnecting.
    Then the timer runs out and the game is stuck!
    Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.

    7 votes

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  19. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    22 votes

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  20. 78 votes

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