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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24937 results found

  1. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 1 vote

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  3. Error Getting Packs

    iOS. Did not receive packs following premier draft and again after redeeming playVow code. 5 packs total.

    1 vote

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  4. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Arbitrary Not-A-Random control make game sucks: e.g. Tibalt's Trickery

    Since one day, Tibalt's Trickery had become not work in its expected probability.
    Obviously the tendency of that a card with lower mana value, even another copy of Tibalt's Trickery, is selected became stronger.
    Even if user's complaints increases on some card, randomness must be inviolable. Arbitrary control make card game sucks.
    Immediately, fix its shuffle system into true random one.

    8 votes

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  6. Priority

    A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
    This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.

    28 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. foil slot

    Foil Slot in drafting

    I miss the random slot in drafting, it adds a lot to the draft experience and can significantly effect the draft for all 8 players. I understand this card would not be foil but I would love to see the addition of this random slot. It would certainly help prevent bomb rares from taking over as the general power level of decks would increase, as well as increasing average deck's synergy

    1 vote

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  8. Bug and Follower

    Hi, can we please get the new Ghost-Cat card as a follower for MTGA? It costs 2 Mana (1 colorless, 1 blue), has 1/1 and you draw a card when it deals combat damage. It can be played out of the graveyard so that it becomes an enchantment. It would be just too cute as a follower.

    And secondly there is a graphics bug with Ashaya, Soul of the Wild. When it's played, all cards start to flicker with a yellow glow like crazy.

    1 vote

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  9. Kicked out of Innistrad Quick Draft

    I was at 0 games played in an Innistrad: Midnight Hunt Quick draft, and, when Crimson Vow was released, the Quick Draft was terminated and I received only the rewards for 0 wins.

    1 vote

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  10. Vito, Thorn of The Dusk Rose + Exquisite Blood

    Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.

    Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.

    35 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  11. Jumpstart: Historic Horizons new cards

    These new cards from Historic Horizons should be removed. Unless these new mechanics and cards are going to be real things, they shouldn't exist in Arena. I play Arena to play Magic not whatever insanity these new cards represent. If they are going to continue to be a part of Arena and its meta, I'm pretty sure I'm done and will go back to only playing real MtG.

    2 votes

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  12. Baleful Mastery got through ward

    Opponent played baleful mastery for 2 to target my inferno of the star mounts. I had a dragon's disciple out which gave my dragon ward 1. He only had the 2 mana so he couldn't pay the ward cost. After he dismissed the ward trigger and 2 sedgemoor witch triggers, it exiled my dragon anyway.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Mavinda, students' advocate

    I've been experiencing a gameplay bug where mavinda's ability isn't making a removal spell cost more to hit my creature/permanent like it should on mtg arena.

    4 votes

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  14. 2 votes

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  15. Stonecoil Serpant died to blade historian

    my 4/4 stone coil serpant died to a 2/3 blade historian which has double strike.

    the opponent knew about the bug and stomped my stone coil serpant for 2 damage, so the blade historian survived the combat by dealing 2 double strike damage making it lethal to my 4/4 serpant.

    it should not have taken damage and my serpant should have survived combat. lost the game because of this bug.

    protection from multicolored includes blade historian which is white and red.

    1 vote

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  16. Didn't place +1/+1 dungeon counter on activated faceless haven

    Activated faceless haven, explored the dungeon and placed +1/+1 counter on the Haven.

    No counter was placed

    1 vote

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  17. Product suggestion

    Arena needs to do the card redemption thing like MTG online.... That would be awesome... actually I thought there was only one online game... and started collecting thinking I could trade them in for real cards... I thought that was super cool... then my mate burst my bubble telling me I was on the wrong platform... I would definitely buy all the time and play a lot more if I could collect the online cards and trade in for real ones...I cant buy at the shop much as i just am too busy with work... but i want the physical…

    2 votes

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  18. Going second ruins gameplay

    Went second 7/8 of my last games, wiping me out of two drafts. I find that going first or second is bursty. Either I’m going 2nd all day or 1st. At this point I’m stepping away from the game and might try again in a few years if bo1 ever starts to rotate position.

    3 votes

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  19. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    46 votes

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  20. Disconnect from draft

    I am using android.

    I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.

    This is an issue for a few reasons -
    1. Why can't we reconnect to games? Every other digital card game has this functionality.
    2. Why was I able to continue in a draft I was already out?
    3. I defeated someone that was still in the draft. They got a…

    6 votes

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    1 comment  ·  Events  ·  Admin →
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