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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23775 results found

  1. Bug with land creature with artifact

    Affected card: Faceless Haven,
    After becoming a creature and attaching an artifact (Shadowspear), then attacking - faceless returns to land state, taking artifact with it, which wouldnt be a problem but then on another turn becoming a creature again and attacking/blocking, shadowspear abilities didnt play (lifelink, trample)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. People forced to mute opponent to mute pets

    Please allow us to mute pets permanently.

    Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.

    11 votes

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  3. Game crashes continuously

    Since June, I am having continiously issues with MTGA.
    Just now, I started the game, it automatically logs me in, everything fine.
    I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
    It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
    If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…

    17 votes

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  4. tidechannel pick is backwards

    tidechannel land displays blue on left green on right, but to pick in game it's blue on right green on left, has often messed up my game

    1 vote

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  5. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Turkish Language Support

    Magic The Gathering is a great brand. More language support might be good for beginners like me. So you can find an opportunity to promote your brand more in areas such as Turkey.

    3 votes

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  7. Idea for New Card Sleeve

    can we get a card sleeve that looks like I've been playing on concrete

    1 vote

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  8. Make Magic: the Gathering Arena available in the Brunei iOS App Store

    Myself and the other MtG players in Brunei have been looking forward to playing Arena on our mobiles every since the announcement of Arena on Mobile. Unfortunately many of us don’t yet have access to the game since it’s still not available on the Brunei iOS App Store.

    We have an active MtG community here that has been around for almost 20 years and we just had the Strixhaven Prerelease recently in our LGS. We want to have more ways to enjoy this great game and would like to sincerely request to Wizards to have Arena made available on the…

    1 vote

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  9. 相手の手札が公開状態で相手の手札をクリックすると自分の呪文がキャストできなくなる

    表題の通り、手札破壊系のカードを使って相手の手札が見える状態にし、改めて相手の手札を確認するために相手の手札をクリックすると、相手の手札がクローズアップされるようになるが、数秒経つと画面が強制的に通常のフィールド全体を俯瞰する画面に戻り、以降自分の手札から呪文が使えなくなりました。また、相手の手札が公開されたカードは見た目が消えた状態になり、相手のカードは非公開のカードしか見えなくなります。これが発生したのは一度ではなく複数回発生しているため、再現性のあるバグだと思われます。
    原因調査いただけるとありがたいです。よろしくお願いいたします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Creatures changing places

    My opponent had two 2 toughness creatures in play, one tapped and one untapped. I attacked with my 1/1 Dreadhorde Butcher. My opponent blocked with their untapped creature. As my Butcher died, I was hovering my mouse over the creature with one damage on it, ready to click it as the target for my trigger. As soon as the trigger resolved, the creatures switched places, and I clicked on the undamaged creature. My suggestion is not to have creatures switch places for absolutely no reason.

    5 votes

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  11. Won but rank won't advance

    I've won three games in a row and should've advanced to P T3, but my rank's actually gone backwards for three games in a row according to the graphic. Now, I can't advance up in tiers...

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Idyllic Grange Incorrect Text

    Card text in English version on PC for Idyllic Grange, when not hovering over it in the Decks menu, reads "Tap add X" instead of "Tap add Plains".

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  13. 名前の一部が表示されない

    私が使用している名前は「背徳の鯛焼き」なのだが、アプリ内では「背徳の 焼き」と表示されてしまう。「鯛」は使えない漢字なのでしょうか?
    Wizardのページ上ではちゃんと表示されるようなので誤入力ではないと思います。
    あと、一度決めた名前の後に違う名前に変更することは可能なのでしょうか。
    いずれ「鯛」という文字が表示されるように改善されるのなら変更しないで待っていようと思います。

    2 votes

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  14. eerie ultimatum in response to mill deck results in gre error and draw

    playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Death Shadow Damage Bug (Incorrect Rules Interaction)

    Had a game where my opponent swung out with an allosaurus shepherd, two elvish visionaries and a elf token with allosaurus shepards ability activated (all were 5/5 creatures). I blocked three of the four; chumped one with an activated knight of the ebon legion and two 5/5 shadows, letting one elf through. My life total went from 8 to 3 and all blocking creatures including my Death Shadows died, where they should have survived since state based actions would have set their stats to be 10/10 shadows and survived combat.

    Log is attached for reference. I am using Windows 10…

    2 votes

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  16. product suggestions

    Yesterday I play Premier Draft 2 times, and faces with below bug both time.
    When pick step, it happens "server error" and I cannot pick any cards by myself.
    And as battle step with other users, it happens "server error" as well, and I cannot play any cards in my turn.
    Both cases my internet connection has been no issues, so it seems the issues on MTG arena application. I play MTG arena on my PC.
    How can I get compensation for this bug?

    1 vote

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  17. missing mythic wildcards

    I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards

    16 votes

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  18. Prize structure

    Hi,
    I hear, and agree with, a lot of content creators referring that the bo3 prize structure is bad. There is no difference between 0 and 1 win.
    It should be more distributed the prizes.
    Best regards

    1 vote

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  19. Your game doesnt make enough money for its shareholders and I'll tell you why

    Your game is not subscription based. Ever play a game called World of Tanks. Its an interesting game in that its free to play just like your game, but there are a LOT of paying people that play for a premium account.

    Its relatively easy to set up. A premium account will generate twice the gold and twice the gems or something of that nature. The cost will be $0.50 per day for a premium account, and the idea is that over the course of a month you will generate 15 dollars from that user (whether they play or not…

    1 vote

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  20. The Three Seasons Portuguese Translation Issue

    the card "the three seasons" was wrong translate to portuguese, the last lore counter do surfle the cards into library but in portuguese the text do surfle the cards into graveyard, like the print.

    3 votes

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