MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3441 results found
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Token destruction freezing game
This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the opponent. If wizards does not act now, people will begin using these deck compositions to cheese competitive ranking by forcing surrenders through the game crashing. This is not fair and is extremely urgent, and it’s frankly pathetic that wizards is continuing to release limited time events and shop items all while this extremely impactful bug is ignored. Why shouldn’t I go build a deck to exploit this bug too to climb comp if they’re not going to fix it?
This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…
11 votes -
Screen freezes at end of turn
Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.
10 votes -
Game hangs on mobilize end step trigger
When the mobilize sacrifice triggers at the end step the game hangs showing my stadium headliner card. I have to restart the client to continue playing. This has been happening since the client update before the teenage mutant ninja turtles set release
10 votes -
Take alchemy cards out of brawl
For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.
6 votes -
Bug
Durante o jogo, se vem uma janela de habilidade o jogo trava e o tempo continua correndo. Estou perdendo partidas por causa disso. Começou esse bug depois da nova atualização do dia 24/02/26. Eu jogo pelo celular
11 votes -
Game stuck in waiting for spell/phase resolution
Playing on android version 2026.57.0.5694.1241037
This has happened to me twice now, in under an hour no less, and this never happened until this update. There seems to be no specific trigger either. The first time it happened I was in a much, just about to win, but instead the game froze/crashed and I was stuck waiting for my equip effect to resolve and attach to the creature that would have won me the match. The second time it happened I was playing with a friend. He's a streamer and I could see the bug only affected me. It was my turn, combat had just finished, but on my side, it never transitioned to my second main phase. I was stuck in post dmg combat phase. The timer eventually popped up, but instead of forcing me to concede, it just disappeared, and I was stuck on this screen (see attachment) until I force closed the app/game. Note that my options button is missing
Playing on android version 2026.57.0.5694.1241037
This has happened to me twice now, in under an hour no less, and this never happened until this update. There seems to be no specific trigger either. The first time it happened I was in a much, just about to win, but instead the game froze/crashed and I was stuck waiting for my equip effect to resolve and attach to the creature that would have won me the match. The second time it happened I was playing with a friend. He's a streamer and I could see the bug only affected me. It was…
7 votes -
Unable to Login Authentication failed Timeout
Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.
Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.
7 votes -
Can’t load into Main Menu
I get a black error message prior to loading into the main menu saying my client is out of date, but I have checked the App Store numerous times looking for an update and none show up. I’ve reset my phone, my router, my data plan, and none of it has worked.
4 votes -
Arena cards in brawl are a HUGE problem.
I just had a game where my opponent took 15 extra turns in a row due to Alchemy card pay to win slop (I have no Alchemy cards in my deck) - These cards should either be removed from brawl OR people who don't have that slop in their decks should not match against people that run them.
And don't even get me started on "Acererak the Archlich" arena where they take Literally 10min per turn. not fun at all.
6 votes -
Can't log in authentication failed
Game keeps saying that servers aren't responding authentication failed 3/27/26 on android. Cleared data, restarted phone, and uninstalled and reinstalled. Restarting after each action.
8 votes -
application can't be opened Error -50 (mac M1)
Cant open/login to the game. Tried between 15:00-15:35 GMT+1. Server status for Mac is "Operational".
8 votes -
System failing to authenticate my account or connect to the server so I can play
I played last night and when I woke up this morning it was buggy and not allowing me to enter the game so I closed the game and verified it and now it's not able to authenticate my account at all.
8 votes -
Deck editing not loading
Deck editing won’t load, just stays in waiting for server
4 votes -
brawl matchmaking
Brawl matchmaking seems to be broken. Playing Omnath, Locus of Creation I have queued into ragavan 10 times in a row including 6 straight against the same person.
6 votes -
Can't join the game
Hello, can't join the game neither on pc or android. The game tries to launch but I have this message : authentification failed. (see first screenshot) and If I try to reconnect I have 3 choices with no text (see second screenshot). I tried to desintall / reinstall on my phone with no success. Can you help, please ? Thanks in advance
6 votes -
Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
mission is not progressing
so my mission says to do white or blue spells and im using a white and blue deck and everytime i do a spell its not progressing also when i win the game i cant even get the first reward of the day the 200 coins i dont know how to fix this
9 votes -
Collection Disappeared
The Mirage-version illustrations of "Enlightened Tutor" and "Mystical Tutor" have disappeared from my collection, and my deck is now marked as invalid.
A similar issue previously occurred with "Force of Negation," and "Entomb," but that appears to have been resolved.
Could you please investigate this issue?
8 votes -
Can not edit new decks.
I cannot edit new decks. I can edit the old ones. I can create new decks by copying from clipboard but then I cannot edit them.
The screen shows Waiting for the server and stays there5 votes -
decklist
When trying to open decks to see the deck list it hangs up and "waiting for server" swirl just continues to swirl until I close game. I have tried opening different decks. Also, clicking on one deck and then trying to open another. Nothing from suggestions is working to reslove it.
4 votes
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