MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3373 results found
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Blatant cheating - Check this log.
Blatant Cheating! This guy apparently had all phantom mana he needed to dump his entire hand and kill me in a single turn. PLEASE check the game log for this match!
{ "promptId": 30 }, "responseType": "ClientMessageTypeDrawCardResp" }, { "optionPrompt": { "promptId": 29 }, "responseType": "ClientMessageTypeRevealHandResp" } ], "intermissionPrompt": { "promptId": 27, "parameters": [ { "parameterName": "WinningTeamId", "type": "ParameterTypeNumber", "numberValue": 1 } ] }, "result": { "scope": "MatchScopeMatch", "result": "ResultTypeWinLoss", "winningTeamId": 1, "reason": "ResultReasonGame" } } } ] } }
[1634661] [UnityCrossThreadLogger]2/5/2026 5:45:16 PM: Match to TGXRGDSHHFEX7NJCKYZLHIXSE4: MatchGameRoomStateChangedEvent
{ "transactionId": "c85bbfe7-57f7-4a05-9c16-b273df38cbcf", "requestId": 152, "timestamp": "1770335116490", "matchGameRoomStateChangedEvent": { "gameRoomInfo": { "gameRoomConfig": { "reservedPlayers": [ { "userId": "Z3WYKEC7EVEGNOAO22N6UISKHI", "playerName":"shaidonix", "systemSeatId": 1, "teamId": 1, "courseId": "AvatarBasicFerraforECL", "sessionId": "a3b1df92-f5ac-4ed8-a605-9df9c5512131", "platformId": "Mac", "eventId": "Ladder" }, { "userId": "TGXRGDSHHFEX7NJCKYZLHIXSE4", "playerName":"GlitterKill", "systemSeatId": 2, "teamId": 2, "courseId": "AvatarBasicAlpharaelEOE", "sessionId": "3925c85c-6f60-4dd1-84e5-612e772e5bd9", "platformId": "SteamWindows", "eventId": "Ladder" } ], "matchId": "813cc7bd-86b5-4083-b626-e95045ce8821" }, "stateType": "MatchGameRoomStateTypeMatchCompleted", "finalMatchResult": { "matchId": "813cc7bd-86b5-4083-b626-e95045ce8821", "matchCompletedReason": "MatchCompletedReasonTypeSuccess", "resultList": [ { "scope": "MatchScopeGame", "result": "ResultTypeWinLoss", "winningTeamId": 1, "reason": "ResultReasonGame" }, { "scope": "MatchScopeMatch", "result": "ResultTypeWinLoss", "winningTeamId": 1, "reason": "ResultReasonGame" } ] } } } }
[1634661] [UnityCrossThreadLogger]STATE CHANGED {"old":"Playing","new":"MatchCompleted"}Blatant Cheating! This guy apparently had all phantom mana he needed to dump his entire hand and kill me in a single turn. PLEASE check the game log for this match!
{ "promptId": 30 }, "responseType": "ClientMessageTypeDrawCardResp" }, { "optionPrompt": { "promptId": 29 }, "responseType": "ClientMessageTypeRevealHandResp" } ], "intermissionPrompt": { "promptId": 27, "parameters": [ { "parameterName": "WinningTeamId", "type": "ParameterTypeNumber", "numberValue": 1 } ] }, "result": { "scope": "MatchScopeMatch", "result": "ResultTypeWinLoss", "winningTeamId": 1, "reason": "ResultReasonGame" } } } ] } }
[1634661] [UnityCrossThreadLogger]2/5/2026 5:45:16 PM: Match to TGXRGDSHHFEX7NJCKYZLHIXSE4: MatchGameRoomStateChangedEvent
{ "transactionId": "c85bbfe7-57f7-4a05-9c16-b273df38cbcf", "requestId":…2 votes -
Black screen on startup (galaxy s22)
I open the game. It goes through the motions(i.e. download updates, connect to server and check for active matches) then boom blackscreen. A few minutes later boom disconnected from server and screen not responding. I have tried reinstalling and that fixes the problem for that session of play. But the next time i want to start the game up its back to doing it. Yesterday the game updated and not it just says waiting for server while saying im disconnected from the server
2 votes -
connection lost durig the game
connection lost while playing an event: today 5 jenuary 2026 i lost connection to 2 games while playing an event pioneer I think it was because of the servers and not because of my connection because i changed connection beetween games and didnt change anything. Still cant connect to the game
2 votes -
BUG: Seeing New on opening packs for cards i already have (Run away with me)
I am seeing the card "Run away with me" appear as new each time i pull it from a pack.
1 vote -
Friendly games - Make lobby and stay in lobby
It would be so nice that you could make a lobby and stay in that lobby where the game remembers your game type, so that you dont have to invite that player everytime to a new game, and choose the format again.
Also make a noise or popup when all are ready to start the game.1 vote -
Request for 60 FPS Support Option on Mobile Devices
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own risk of battery consumption.
Thank you for your hard work and for keeping this game amazing.
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own risk…
2 votes -
Bugged Sealed - Can't Select a Deck
I can’t select a deck for the sealed I tried to start. I can’t resign from this sealed, and I can’t start a new one.
2 votes -
Suggest lands crashes on ios
On ios, client crashes every time I try to “suggest lands” in powered cube. It will not change lands in response to deckbuilding, and trying to force a suggestion causes a crash. I see similar reports for other platforms but none for ios yet.
1 vote -
Cube draft issues with tamiyo and thran physician
During my cube draft I casted out Tamiyo and he came in tapped due to a function my opponent had. When I casted Ancestral Recall, Tamiyo did not flip. This action actually cost me the win. I’d have gone at least 5-3 instead of 4-3 (maybe more who knows!?) When I used Thran Physician proliferating ability, it did not give me the option to add an oil counter to archfiend of dross. This did not cause me to lose luckily. When targeting myself using Ancestral Recall, it usually takes many attempts to target me, and it’s very frustrating when your timer is counting down through no fault of your own. I am using iOS on a iPhone 13.
During my cube draft I casted out Tamiyo and he came in tapped due to a function my opponent had. When I casted Ancestral Recall, Tamiyo did not flip. This action actually cost me the win. I’d have gone at least 5-3 instead of 4-3 (maybe more who knows!?) When I used Thran Physician proliferating ability, it did not give me the option to add an oil counter to archfiend of dross. This did not cause me to lose luckily. When targeting myself using Ancestral Recall, it usually takes many attempts to target me, and it’s very frustrating when your…
1 vote -
seriously WTF
I have to mulligan down to 4 cards to have to sit through a 10 card land run. You want players to pay for this ****??? If this is what your business model is might as well close the doors now and make off with what you have already scammed out of ppl already
1 vote -
Yera and Oski unable to choose Conspiracy
As Yera and Oski, Weaver and Guide enters the battlefield, you are able to choose a card type other than creature. According to rule 300.1, the full list of card types include artifact, battle, conspiracy, creature, dungeon, enchantment, instant, kindred,
land, phenomenon, plane, planeswalker, scheme, sorcery, and vanguard. All of these can be chosen for Yera and Oski except for creature and conspiracy. This is a bug because conspiracy is a valid card type that is not creature, and thus should be selectable.1 vote -
挙動への質問。
PC版です。マダムヌルが出ている状態で、仮り栁を出したら勝手に+1/1カウンターと-1/1カウンターが相殺されて消えました。正しい挙動ですか？多分わざとでしょうけど異常なほどわかりにくいこの問い合わせのページは黙れ。そういう意味を持ってますか？
数秒事か、何か別の要因か知りませんが勝手にBOXが閉じるメッセージ欄とか、最初に新規質問であることをわからいにくいチェックで触らないとBOXが出てこない質問用ページとか他で見たことがないですよ？
日本語でも受け付けているのにカテゴリ選択は英語しかない。その辺もどうです？
日本語訳は年単位で誤訳が放置されていたりもしますが、我々は対等な客では無くて、遊ばせてやっている。そんな立ち位置ですか？1 vote -
九つの命が複数戦場に存在するときのダメージ軽減の選択について
自分のコントロールしている「九つの命」が複数あるとき、ダメージ軽減すると、どの「九つの命」で軽減するか選択肢が出るがどの選択肢がどの「九つの命」に対応しているのかわからない。
「九つの命」の具現カウンターを均等に乗せたいときと偏らせて乗せたいときがあるのでわかるようにして欲しい。When you have multiple "Nine Lives" under your control, if you try to mitigate damage, you'll be given a choice of which "Nine Lives" to use for the mitigation, but it's unclear which option corresponds to which "Nine Lives."
There are times when you want to distribute the manifestation counters of the "Nine Lives" evenly, and times when you want to distribute them unevenly, so I'd like this to be made clearer.
1 vote -
九つの命のバウンス時の処理
私の「九つの命」を「切望の隼」の効果で対戦相手にコントロールを渡したあと、対戦相手が「共に逃走」をプレイして「九つの命」を私の手札に戻したが「九つの命」の効果で対戦相手が敗北しなかった。
After I gave control of my "Nine Lives" to my opponent using the effect of "Coveted Falcon" my opponent played "Run Away Together" and returned "Nine Lives" to my hand, but my opponent did not lose due to the effect of "Nine Lives."
1 vote -
Verdant command not countering abilities
i tried to cast a verdant command to counter a loyalty ability of a planeswalker but the client would not allow me to cast it targeting the loyalty ability because the planeswalker had hexproof, verdant command reads "counter target loyalty ability of a planeswalker" and therefore does not target the planeswalker but the ability on the stack
1 vote -
Game crashed and does not allows me to play
Over the last week the game has crashed multiple times and in each situation I am unable to play which has cause me to lose the game. In this instance, the game kept on kicking me out and when I would log back in it would not allow me to block.
1 vote -
Phoenix Fleet sacrafice trigger interaction not triggering
Phoenix Fleet Airship didn't recognize sacrifice trigger of "mobilize" ability
1 vote -
Bug mana
A starting town is supposed to enter untapped in turn 3 as you can see in the screenshot this is not what happened so it made me lose a turn and then the game.
2 votes -
Game froze during draft
Same as other. Game completely stopped working, couldn't do anything and lost. During a premier draft.
2 votes -
Sphinx’s Tutelage recently broken
Despite proper card text and trigger activation, Sphynx's Tutelage is not repeating its process anymore even when the proper condition is met.
Platform: iPadOS
Device 9th Gen iPad1 vote
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