MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2698 results found
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Timeout when trying to login
I haven't been able to login for hours now. I keep getting the same error message
11 votes -
Daily Wins and Missions not registering progress
On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.
12 votes -
rewards
Rewards and experience not given for appropriate progress and actions. Have played 10 games across the accepted formats and have received no credit for winning or playing lands.
10 votes -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
12 votes -
Speed up animation for large amount of triggers or spell on the stack, repeat previous targeting for rest of the copy.
There is a issue with playing a storm deck where you create a large amount of trigger are on the stack, having to click the button for each of the copy of a storm card, and watch a 1 second(ish) animation for each card to trigger can take a minute or more to resolve. I wish to suggest 3 solution. 1.) add a button that appears on large stack that speed up or skip animation for the current stack until it resolve so card like brain freeze can resolve at a reasonable time that both player must opt in to…
8 votes -
Fix your matchmaking
For a company that has put so much attention into making sure in-person games are fair (what with the whole commander bracket system and whatnot) it’s insane how little effort y’all have put into the matchmaking here. It is abysmal. I mostly play brawl, and I’m consistently matched against vastly higher power decks, toxic players, etc. it is incredibly unfun to play 90% of the time. I have no clue how matchmaking currently works (ie what factors are considered) but the strength of deck people are playing clearly isn’t factored in at all.
It would also be helpful if we…
9 votes -
Marvel Jump in Stuck
I am experiencing the same issue other have mentioned. I have tried to select both packs for the jump in but as soon as I selected my second pack, I was booted back to the main menu and can no longer select any packs.
5 votes -
June constructed reward packs bugged
The 10 packs rewarded for the Rank Season Error are empty. They seem to disappear when clicked but no cards are rewarded.
6 votes -
Deck filter button
Card Filter button not working
Experiencing a weird bug where i cannot filter the cards when im deck building..happening on android
9 votes -
Marvel cards from Jump In event not usable in Standard decks
Most of the cards I received from the Marvel Jump in event are in my collection, but when I try to add them to a deck, it doesnt show them for Standard decks.
It does show them for Limited decks.I expected that since it said that cards received are added to my collection that they are then usable for any type of deck. The cards are visible in my Collection, but I dont see anywhere it would indicate that the card is in the collection for limited only, Or if a card is available for standard.
I am using…
6 votes -
network error unable to join event after draft
Drafted a deck in quick draft, played one match and am now getting a network error when trying to play my second. I visited the website and it says all systems operational
PC
10 votes -
Jump in refound
My jump in event stopped early. Had 2 wins 0 losses and couldnt play further
5 votes -
sideboard
why should u be able to sidebard in bo3 just soem useless timewaste no one needs right? right?? multibillion dollar company but cant even get most crucial part of their game right well played
How to report a bug
1. Give us the steps to reproduce the bug - start a bo3- get to sideboarding - dont be able to add any cards to your deck- lose to your opponnent who brought their whole sideboard- nice !Note which platform you’re using (PC, Steam, Mac, Android, or iOS)- PC
…Enter the actual results you’re experiencing- cant add cards to my
8 votes -
******** I WILL NEVER SPEND ANOTHER DIME HERE ... TILL ONE OF YOU *** BOIS LEARN MATH(RIGGED SHUFFLER)
whenever I CAN PLAY THE PERSON WITHOUT INTERFERENCE FROM PC LMK
YOUR ARE PLAYING 3 PEOPLE EVERY ROUND
YOUR DRAFT GAMES ARE RIGGED LOADED WITH BOTS THAT HAVE READY MADE DECKS
YOUR SHUFFLER IS SO RIGGED I CAN PREDICT 1ST 5 CARDS DRAWN BY LOOKING AT FIRST 7 CARDS
YOUR SO GREEDY YOU DOUBLE FACED SPIDER HEROS WITH SPIDERMAN LAME AS ***
AND I WANTED YOU BUNCH OF JEWS TO KNOW MAGIC IS NOT GAZAyou will all be seen as thieves in the next life jew firewood
2 votes -
Why is there a popup asking for a doorbell key?
I know there's the Hobbit preorder update maintenance currently happening, but as the title says, why is there a popup for a doorbell key on the right side of the screen and another for Internal or External on the left side of the screen. Also, can't connect or sign in to the game, but i can certainly check the status and see the windows platform is operational.
4 votes -
will not open
Im running the latest windows 11 fully updated. I just loaded your latest update and the game will not connect but some strange debug menu pops up in the corner and if I click on anything the game reloads. I just wanted to play some mtg arena but its broken I included a screen shot.
4 votes -
Marvel Master Reward Cards not available to be used in deck building.
Platform: PC and Android
After receiving the reward cards, attempt to use them in a deck.
It appears there is an issue with the Marvel Cards received in the rewards as they show up in the collection but do not show up in deck building.
I am attaching Thor information as an example, but I have confirmed this applies to all cards received through the Master Rewards.
I have run repair on the client, and restarted the client a few times.
It appears that the cards are not listed as legitimate cards for any deck type.
6 votes -
HULK SMASH!
The card HULK SMASH! showed up with the mode selection interface, but the button to confirm the modes would not illuminate or be able to be selected.
3 votes -
Your shuffling algorithm is being abused in ranked.
Several times I've faced 250 card decks that are concerningly consistent. The exact answers they need constantly. If this was once or twice, I wouldn't say anything, but this happened to me years ago when I uninstalled because of it.
If your shuffling algorithm is solved this badly then it should really be altered so people can't just abuse it.
6 votes
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