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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3181 results found

  1. Inaccessible achievement

    I was able to empower Jace up to 11, but it didn’t give me the face Jace achievement. I play on an iPad. Maybe I’m just not doing the math right, since I also had way of the pyromancer out, but I don’t think it’s my fault.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Third riddle bugged (8/18)

    Third riddle bugged: no reward was displayed or given (assuming there was one intended).

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Trample

    Blocking trample not working.
    Twice in one game, I assigned blockers with more than enough toughness to block the attackers damage, yet they go over the top of that and hit me?
    Example - opponent had an 11/11. I assigned 12 toughness to block, and they still did 4 damage over the top? How? This happened on more than one occasion, and both with one attacking creature, and 2 attacking creatures.
    Another occasion in the same game, opponent had an 8/9. I assigned 15 toughness to block, and they still hit me for 5 over the top. Surely that should…

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Cannot click and drag to add cards to library, Surveil or Mulligan

    As title said, cannot click and drag to add cards to library, Surveil or Mulligan. This happened a couple of days ago. Makes the game unplayable.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Oin the brave Translation Bug

    Hi sorry if I post it here but I thought it is the quicker way: the card Oin the brave has a big mistranslation in the italian version where “haste” has been replaced by “vigilance” (rapidità/cautela).

    The physical version of the card as well as online oracle text is wrong.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Player report option only available during a game is a problem

    We should be able to report a player after the game, or at least when we are still in the game, when it just finished. I don't want to be in a hurry during the game to write a report message. And how can we report players stalling when we are not even sure yet that they did quit?
    For now I will stick to the former report form.

    7 votes

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  7. Through The Forest Gate. bug

    I had been ramping in a Selesnya brew and didn't count how many lands I had in play before playing a second Through The Forest Gate and when I was shown the top 20 there were no lands to choose from. I was unable to select done or select all. Thanks for addressing the bug when you figure out what is going wrong. It has happened once before so it wasn't a fluke.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. [Android][Ranked] Player is auto-defeated for inactivity while opponent is resolving a long combo

    Platform: Android
    Game mode: Ranked
    Issue: Inactivity timer incorrectly applied to the player who is not taking actions

    Description:

    During a ranked game on Android, my opponent started an extremely long combo that lasted approximately 15 minutes.

    The combo involved more than 180 steps being put onto the stack, with each of these triggering approximately 3 additional steps, resulting in an extremely long sequence of automatic actions.

    During the entire combo it was continuously my opponent's turn and no action was possible on my side.

    During the combo, the opponent's hourglass timers appeared and repeatedly ran down to 0.

    After…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Server Disconnect During Draft

    I was in the middle of a powered cube draft and picked an Enlightened Tutor for my side board, and it appeared in both my side board and main board. When I attempted to make another pick, the server gave me a message like "unable to make draft pick" and tried to reconnect me. I waited for a minute or two, then force quit and restarted arena, but I'd missed an entire round of picks.
    I want a refund for my draft.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Tethermage's Advantage

    The game doesn't give an opportunity to properly cast this spell during combat. My opponent attacked with a flying creature, and before I could cast this spell to give a creature reach and defend, the game passed the declare blockers step (I'd imagine because I had no valid blockers with reach without casting Tethermage's Advantage from hand).

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Barrenstep Seige

    Game freezes when attempting to play barrenstep seige. Won’t allow selection. Happened three times and could not fix-reset, delete game, reload game, rebuild, etc. Tried again playing against bot-same thing.

    8 votes

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  12. 10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Issues with client functionality

    When trying to cast hollowmurk seige on android, the selection screen does not allow you to choose sultai or abzan. It then runs your timer out and then skips the rest of your turn from there even if its in first main phase. Happened during the hobbit update because was working before then.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. BUG - Davriel, Corredor de Almas

    tengo un problema con una carta "Davriel, comerciante de almas" -2 "Ofertas" (efectos positivos) y tres "Condiciones" (efectos negativos) de una lista, pero la interfaz a veces falla al cargar estas opciones o al permitir la selección.
    cuando acepto las ofertas de Davriel no me salen las opciones

    pegue la imagen abajo.

    I have a problem with a "Davriel, Soul Trader" in spanish card -2 "Offers" (positive effects) and three "Conditions" (negative effects) from a list, but the interface sometimes fails to load these options or allow selection. when I accept Davriel's offers I don't get the options

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Please improve your bug report function

    Give us some way to just submit a report like any other normal online game. This is should just be a simple form, rather than a forum to comment or vote on other people's reports. That just feels totally useless. Multiple times I've come here to make a report and felt it's not worth the effort. There's no indication it's been received or addressed, there's no date to tell how old posts are. Is it supposed to make us feel better to see other people make the same reports and get ignored?

    6 votes

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  16. three tree

    Three Tree City wouldn't let me choose "Sculpture" as a creature type, relevant to the new Vraska, Soul of Stone commander. (iOS, Windows)

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Gameplay - Skipped my ability to respond before combat

    Gameplay skipped my ability to use an instant spell before combat damage was assigned. There seemed to be an ordained outcome. Normally once blockers are declared you can respond. I was not able to make such an action.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Bug: Lockup when using Vivien Reid ability

    (Steam, Windows 11 PC)

    Experienced a game-ending bug when activating the +1 ability of Vivien Reid planeswalker (look at top four cards of library, pick land or creature, add to hand, return rest to bottom of deck). Game showed browser with top cards, including several viable options to select, but I was unable to click on any of the cards to select them. The game then appeared to confuse the browser and the battlefield; the battlefield had a "View Battlefield" button instead of "View Browser", and clicking it pulled up the browser view again, which in turn showed a "View…

    2 votes

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  19. tethermage’s advantage

    tethermage’s advantage would not work as an instant for some reason

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Bloodline Recollector

    3 creatures died on an opponents turn and Bloodline Recollector did not become prepared on their end step.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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