MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9634 results found
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Yargle achievement
Yargle achievement for winning game without casting creature with ability no registering!
3 votes -
did not allow instant
when opp cast creature I had an instant to target my creature and deal damage to his creature and I was not allowed to cast; they cast a sac creature destroy target creature at sorcery and again I was not allowed to cast my instant both times right after he cast his creature and right after or before he could cast his scocery I was not allowed to cast my spell. Issue with stack and maybe interaction with sac creature spells and target creature instants IDK but I want my 2,000 gems this was a draft.
2 votes -
Alchemy Packs are not counting towards gold pack
Alchemy packs are not counting towards golden pack. If they need to be standard alchemy then magic needs to update the wording. Currently it just says standard and alchemy. If you click on full details it says the same thing.
4 votes -
cant cast instants
i lost several standard ranked games because i cant cast any instant spells during enemy turns. pls fix this bug
3 votes -
チュートリアル
チュートリアルで画面上にカードがフリーズするバグです
初めてMTGをプレイしていましたが、チュートリアルで先に進めなくなるとは思いませんでした
早めの修正をお願いします4 votes -
Format Care Arena: Alchemy, Historic and Timless
Formats on Arena have serious problems. That's because, since a lot of players play every day an enormous number of matches, metas revolve very quickly. An online game should have ban, rebalancing, and sban every month at least, but every two weeks possibly. On the contrary, now formats are completely lost and left to themselves.
I will now talk about the arena-only formats. Also, Standard has problems, but you already know (you should have acted sooner, also in this case). But let me say that Omniscience is completely wrong and should be banned because every time you ban a card around it, people just try other ways to ruin the format.
Alchemy: Also here, Omniscience should be BANNED. Simply. Any nerf should not be good. Any combo deck built around this card is simply a format ruiner, because matches are extremely boring in every case.
Historic needs to be reformed.
The game is getting more and more boring every day. In most of the matches, it seems to see opponents play a solitaire game. You don't have any possibilities of interaction with some of the decks now present in the format.
Especially in Bo1, the most played format in your app, Magic is becoming very boring. Reanimator persist combo is very annoying. Now it consistently closes during the second turn, and it is very difficult (and boring, since the matches are all the same) to play against it, since you should always have the exact answer in the first turn.Eldrazi is simply horrible, since I don't understand why only this deck can have such synergies that completely prevent opponents from playing. Destroying opponents' lands without the possibility of having a land back and without any drawback for the Eldrazi player is horrible in a format like Historic, also because every other strong way to interact with opponent lands is banned. And also, Eldrazi is the only deck that has two ramp lands specifically made for the deck. Why should any other deck have the same possibility?
That's why the format is becoming a solitaire card game, and why playing Magic: The Gathering has never been so boring and even frustrating, to the point that I prefer playing other games, and it happens frequently that I shut the app, passing to other, more passionate games, such as a real solitaire. Game experience is no longer the same as before.
Timeless is simply unplayable, since it needs way more cards to be even considered as a nice and interesting format. You have already added some cards, but this is not sufficient. And also in this case, you have to rebalance the format faster and to act with haste when a problematic deck presents, because the problems in this format emerge very fast, and the format is not old and rich enough to reduce the influence of bad cards.
In a simple sentence, you have to care for the formats. Now we, as a community of players, feel completely lost.
Formats on Arena have serious problems. That's because, since a lot of players play every day an enormous number of matches, metas revolve very quickly. An online game should have ban, rebalancing, and sban every month at least, but every two weeks possibly. On the contrary, now formats are completely lost and left to themselves.
I will now talk about the arena-only formats. Also, Standard has problems, but you already know (you should have acted sooner, also in this case). But let me say that Omniscience is completely wrong and should be banned because every time you ban a card…
2 votes -
Historic Metagame Event Bug - Sideboard issue
During the Historic Metagame Event, when going to sideboard, I was only able to access my Best on One sideboard cards, instead of the Best Of Three set. This caused me to be unable to sideboard my graveyard hate cards against reanimator decks, and I lost early on two seperate entries. I had tried a second time hoping it was just a one time glitch, but it continues to be consistent.
2 votes -
Connection error
I finished the tutorial, but the game crash for a connection error, but I'm playing with my wi-fi who is excelent. Please help me
2 votes -
Cannot Purchase Through Store on Mac
Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.
26 votes -
Life loop
This image reflects an "unbreakable" opponent life gain/loss loop which "breaks the game."
Just so you're aware.5 votes -
Light wheel enhancement graveyard
Light wheel enhancement was not castable from my graveyard at max speed. Even when a second copy entered the graveyard (at max speed) both copies remained uncastable. The opponent controlled no permanents blocking interaction with graveyards.
6 votes -
Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2...compared to the current time windows.
And standard for new accounts should be "beginner"-mode. So they have time to learn and can adjust their level once they feel up to it.
This way, beginners would be more likely to compete against each other instead of constantly facing the monster decks of pro players. And the pros could enjoy faster and more challenging games.
Best regards and all the best for the new year :-)
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2…
1 vote -
ジェム
ドラフトを行いたかったので、3,400ジェム(3,000円)の決済をしたが、ジェムの購入をしたと表示されたが、チャージがされていなかった。
2回同様のことをしたが同じくジェムは付与されておらず、再ログインしたら2回分の決済が走っていた。
1回分の課金をしたいので、2回目のチャージ分は返金してください。1 vote -
Screen freeze
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but went a lot of positions down because of this bug... Can you do something to repair this situation please? couldnt take screenshots because i restarted as fast as i could trying to come back to the game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Screen freezes in game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but went a lot of positions down because of this bug... Can you do something to repair this situation please? couldnt take screenshots because i restarted as fast as i could trying to come back to the game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Daily Deal Purchase didn't get Foundations Pack. Paid 900G, had 3 packs already, purchased Foundations pack, still have 3 packs .
Win 11, up to date.
Having multiple Graphics issues (no graphics on Packs and Cards) BUT this is about a Store purchase.
Have 3 unopened Airbender packs already (packs appear black-graphics issue).
Went to Daily Deals. Purchased Foundations pack for 900G. Go to Packs, still only have the 3 Airbender packs.
What gives?1 vote -
Bug or other
Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw
1 vote -
Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement
Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement
2 votes
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