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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4831 results found

  1. tokenized Sword of Vengeance fails to equip

    Twice I have seen a token copy of Sword of Vengeance fail to attach to a token creature after selecting to equip it. I don't think there's a reason it should fail.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Aerith Gainsborough

    Did not get her counters when I gave another creature double strike from Ajani and life link from sheltered by ghosts.

    The life link procted but the counters did not.

    1 vote

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  3. Deck disappear

    My deck has just disappeared. I did play some ranked game with it and after the last game it was gone. I also spend some wild cards to make it and they are also lost. Any idea?

    1 vote

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  4. Unable to play on android or windows

    After opening the game and going through the usual loading screen I was greeted with attached screenshot.
    I tried both android and windows and had the same result.

    I was able to get in after 16 hours but encountered the same problem hours later when trying to get in to clear some dailies.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. LAUGHING JASPER FLINT

    windows 11

    the game got a bug while playing LAUGHING JASPER FLINT - The card exiled the cards as usual but then didnt let me play them . the opponent won.

    1 vote

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  6. Wireless lan

    After the new update I cant get into Arena via Wireless Lan, only by using Data on my phone. So I am kind of forced to play on Android or only via Ethernet connection.

    The same issue occurs both on PC and Android

    1 vote

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  7. Wildcard not given when I have four of the cards already

    I purchased a mythic pack from Horizon 3. I got a Reef Worm. I had four Reef Worms already. I was not given a wild card or reimbursement for a duplicate card. Please rectify this problem.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Powered Cube bug?

    I experienced a possible bug during an Arena Powered Cube game a little while ago. Here's what happened:

    Me T1: Land, pass.
    Opp T1: Land, pass.
    Me T2: Land, pass (holding up Mystical Tutor).
    Opp T2: Land, pass. At end step I cast Mystical Tutor, putting Time Walk on top of my library.
    Me T3: Before my draw, Time Walk gets milled... And I draw Steel Seraph.

    I would go on to lose that game. Is there a way I can get reimbursed?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Can’t search for cards

    Since latest update I can no longer use the card search box in the deck builder, nothing happens when I tap the search box. I’m on iOS for iPad, just started happening on the update from today.

    1 vote

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  10. Auto save must be added

    It is very frustrating that I've spent over two hours building a Brawl deck on my Android type phone to answer a phone call and when returning to the Arena, it reloads and it's as if I did nothing for all that time . You NEED an auto save on deck building. This is not the first time this had happened to me and I actually got so mad the first time it happened that I quit playing the have for about a week and have only now decided to try building a deck again because I must to join…

    1 vote

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  11. Rope Gone, No Timer

    Opponent Rope is over, But timer disappeared. I am being forced to quit the game and lose. This is an absolute injustice. So frustrated especially because i was going to win.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Toph, the First Metalbender Bug

    When I earthbend creatures with Toph, the First Metalbender, while Urborg, Tomb of Yawgmoth or Yavimaya, Cradle of Growth are on the battlefield, they don't get the ability to tap for mana. This shouldn't be an issue caused by layers and instead seems like a bug.

    2 votes

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  13. Every time I try to submit a bug it puts me in an endless loop

    I'm trying to submit an bug and this interface won't let me.

    3 votes

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  14. I appear to have a draft token, but I can't use it.

    In my main menu, my top banner indicates that I have a blue draft token, but it doesn't show up as a payment option for drafting. This might just be a graphical error in the menu: I can't remember if I spent that token on my last draft.

    3 votes

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  15. Ugin, Eye of the Storms needs an immediate ban in brawl

    One of the most unfun cards to play against. It's the same strategy every game, ramp Ugin out, exile anything that could make a difference. Only way I've beaten Ugin is with a deck practically designed to shut him down. This is game is no fun when as soon as you see the opponent's commander you know it will be an awful game.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Graveyard Casting

    On Mobile, when playing cards that allow any play from my graveyard, if there are a large number of cards in there it prevents access to cards in hand. This includes playing or even discarding cards at end of turn - resulting in a timeout loss.
    Cards that can be played from the graveyard shouldn't show on the wheel, instead they should have a blue highlight on the cards that can be played when viewing the graveyard actively.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cant get the free black sleeve on my old account

    This honestly feels really unfair. I already contacted support and they wouldnt help me

    New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.

    The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players just…

    1 vote

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  18. It is *literally* impossible to play a Limited Rebalanced deck on the client right now

    As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.

    This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic, and they…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Hexing Squelcher

    Hexing Squelcher givers "Ward - Pay 2 Life" to all your creatures, but I've had it fail several times to trigger the ward cost and lost a few games over this. Opponent targets one of my creatures and I get a "resolve" with the trigger on the stack and then no life loss occurs when the trigger resolves.

    ???

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. [BUG] Devoted Druid & Painter's Servant Legal in Historic Bo1

    Devoted druid and Painter's servant, which were pre-banned in historic, are legal in Historic Bo1 due to a bug/oversight. They are only banned in Historic Bo3.

    1 vote

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