MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3176 results found
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End match
Everytime i finish a match the game remain stucked in the screen "waiting for server" (even if the sound in the background suggest that the game is in the homepage)
Tried to do troubleshooting for a week now, but nothing changes.
1 vote -
Wildcard disappeared
I had 3 Mythic Wildcards after opening my Lorwyn Eclipsed journey release packs. Now I only have 1. Customer service confirms that I traded 1 Mythic Wildcard along with other trades. Customer service is telling me that I never had 3 Mythic Wildcards.
Keep track of your own stuff I guess? Take screen shots? Make your trades all at once? Cover yourself like you're trading with sharks?
1 vote -
Hallowed priest
hallowed priest getting counters in the tutorial trials completely breaks the game with cards hovering everywhere over the battlefield
1 vote -
Windswept Heath didn't work 😞
I sacrificed Windswept Heath for a Forest but didn't get it and I know for a fact I've got Forest Lands... 😒
1 vote -
didnt see cards
with the sol ring sleves and the new lorwyn interface. When your opponent has a card in their hand, it gives the impression that they don't have any in their hand.
1 vote -
Client Returns to Event Screen Instead of Reconnecting Mid‑Match (Windows 11)
- Steps to reproduce the bug
Play any MTG Arena match (constructed or event).
Experience a brief connection hiccup or momentary network instability.
Instead of receiving the usual “Reconnect” screen, the client immediately exits the match and returns to the event screen.
Attempting to re‑enter the match from the event screen is not possible.
- Platform
Windows 11 PC
- Actual results
When a short disconnection occurs, the client drops out of the active match and sends the player back to the event screen.
The game does not offer a reconnect option.
This can happen repeatedly within a short timeframe even though the internet connection remains active.
- Expected results
The client should display the “Reconnect” screen and automatically return the player to the ongoing match without leaving the event interface.
Screenshots/videos
Workaround
Manually launch a second instance of MTG Arena.
When the new instance starts, it detects the ongoing match and reconnects to it.
This workaround causes a significant delay due to the full client startup time.
- Steps to reproduce the bug
Play any MTG Arena match (constructed or event).
Experience a brief connection hiccup or momentary network instability.
Instead of receiving the usual “Reconnect” screen, the client immediately exits the match and returns to the event screen.
Attempting to re‑enter the match from the event screen is not possible.
- Platform
Windows 11 PC
- Actual results
When a short disconnection occurs, the client drops out of the active match and sends the player back to the event screen.
The game does not offer a reconnect option.
This can happen repeatedly within a short timeframe even though the…
1 vote -
Animation showing more cards in hand than are actually there
Playing on my android phone, I encounter a bug where it showed my opponent with more cards in hand than they had.
My opponent was showing 3 cards in hand: one disdainful stroke, one Riddler (both of which I knew about from a previous The End), and one unknown card. They then proceeded to warp Riddler and draw 2 cards even though the animation showed them holding stroke and another unknown card as the Riddler trigger resolved.
I cast Binding Negotiations the next turn and it shows me their hand of stroke, Forest, cub.. and a face down card in their hand.
Playing on my android phone, I encounter a bug where it showed my opponent with more cards in hand than they had.
My opponent was showing 3 cards in hand: one disdainful stroke, one Riddler (both of which I knew about from a previous The End), and one unknown card. They then proceeded to warp Riddler and draw 2 cards even though the animation showed them holding stroke and another unknown card as the Riddler trigger resolved.
I cast Binding Negotiations the next turn and it shows me their hand of stroke, Forest, cub.. and a face down card in…
1 vote -
Restrict strip mine
Tired of the non games strip mine causes. It forces decks to have to run a low curve, crippling any deck that utilizes higher cost cards even with accelerated mana.
1 vote -
Full control and Untap phase
The Untap Phase shouldn’t be skipped. It is a crucial part of the game.
After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.
Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?
2 votes -
Insane degeneration of this horrible game
I'm just gonna keep talking about it because it's so stupid. Used to be that it would alternate days, one day it would be terrible matches, maybe one or two wins, every other game is gonna be a creatively sadistic match and card draws, a bummer but slightly more tolerable because the next day it would be better. Now.... now it's every day. Every day mostly losses, and all games that I, no matter how I play the hand, have any chance of winning. Long streaks of losing these types of games, I'll give them credit for the creativity in generating losses, but it makes no difference what deck I play or how I play. They've got themselves a mandate, everything on rails, this is exactly how many games each player will win or lose and how, basically the illusion of choice. Again, I'll ask, why and how does this equate to success?
I'm just gonna keep talking about it because it's so stupid. Used to be that it would alternate days, one day it would be terrible matches, maybe one or two wins, every other game is gonna be a creatively sadistic match and card draws, a bummer but slightly more tolerable because the next day it would be better. Now.... now it's every day. Every day mostly losses, and all games that I, no matter how I play the hand, have any chance of winning. Long streaks of losing these types of games, I'll give them credit for the creativity in…
1 vote -
Season of Gathering
A couple times now, there's been a bug with the "Season" cards from Bloomburrow. This time, it happened with Season of Gathering. I'm sorry my screenshot doesn't show the actual bug, but what happened is that my opponent cast the card, and while it was on the stack the text box of the card looked as if it was displaying the modes my opponent chose, but there were like ten pawprints-worth of modes chosen, instead of 5, so I couldn't tell what the spell was going to do. Hopefully I'm explaining this correctly! Thanks for your time.
1 vote -
matchmaking is so cruel
Does anybody else get trapped in sadistic loss cycles? Like ten twenty games in a row? Strange creative sadistic matchups wherein I have no chance of ever winning? Does it go on for ten or twenty games at a time? Does anyone else just go on streaks of instantly quitting... I don't know... ten, twenty games in a row just to try to get the idiotic system to deliver one fun game again? What's your percentage of fun games? Actually fun? At this point I'm pretty sure it'll never deliver a fun game again....
1 vote -
Screaming nemesis no effect from self-destruct
Used self-destruct on my screaming nemesis after buffing it with overprotect. I dealt 6 damage to my enemy player but he did not stop receiving life. Ruined my game..
1 vote -
Arena is incredible at making a generally fun game the worst possible experience. Great job everybody!
It's just wild how they've managed to turn a pretty fun game into the worst experience imaginable. I wish fans would make an entirely different thing that has nothing to do with... Steam, Wizards, Hasbro... what ever... that allowed people to play this fun weird game a weird dude once thought up. Maybe you're reading some mirth in these words but it's actually incredibly sad... like deeply sad... this world feeds on misery and Hasbro et al es muy gordo. As evidenced by how hard they make it to say stuff like this.... you've lost the plot
1 vote -
Quick draft gets stuck
Started a new quick draft for Lorwyn Eclipse on 8th of Feb.
Takes a lot longer than normal to load, spending a lot of time on a black screen. When it loads in, I cannot see or select any cards.MTGA App running on Google Pixel 9
1 vote -
Bug
While playing on mobile, it’ll show on my screen that it’s the other players turn. While it shows me that I am unable to click or do anything yet it’s actually my turn and then I see the timer for me.
1 vote -
Phoenix of Ash bug?
Hello! I think I had everything to play this card for it's scape cost, but during 3 turns it was impossible to play it. It just doesn't activated to play it. I share here screenshot of this case. I was playin on windows 10. Can you chek this please? Thanks.
1 vote -
Screen turned to grey and black stripes
Was in a lorwyn premiere draft match on mobile, cards that were played all stacked in the center of the board, then screen turned to grey and black stripes and couldn’t see anything. Had to restart client, could see cards and hand again but screen was still black and grey stripes. Caused me to miss out on 3 turns and lost me the match.
1 vote -
Reconnect button blocking me from playing
I can't load the game, because the "status" and "reconnect" buttons are popping up before the game finishes loading and it finishes loading behind the "reconnect" button. So its forcing me to press reconnect even though its already loaded behind the button.
1 vote -
Game stops working after one match
After any match, the game keeps loading and never returns to the home page.
1 vote
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