MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3430 results found
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Ban or errata bloodthirsty conqueror
These stupid 'opponent loses 1 life you gain 1 life' ad infinitum loops are dumb and completely ruin the game. Bloodthirsty conqueror needs to only happen once per turn or be banned from all formats.
7 votes -
Erroneous timer application
During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.
7 votes -
Timeout during login
Ich kann mich in meinen Account nicht einloggen. Ich war gerade bei einem Pick-2-Draft und gegen Ende konnte ich mein Deck nicht bauen. Ich habe die App neu gestartet und dann konnte ich mich nicht mehr einloggen. Die Fehlermeldung lautet Timeout.
8 votes -
application can't be opened Error -50 (mac M1)
Cant open/login to the game. Tried between 15:00-15:35 GMT+1. Server status for Mac is "Operational".
7 votes -
Failed LogIn
I can not log in !
8 votes -
Companions
Yet again companions are completely missing when trying to build or alter a deck.
7 votes -
I CAN'T ACCESS MY ACCOUNT
Hello, I'm reporting an error that's been driving me crazy all day, trying to find "possible solutions" that aren't working. Yesterday, while playing a game, the app unexpectedly closed on my iPhone. To my surprise, this morning when I tried to log back into my account, I couldn't get in. I got a black screen with the message "Unable to log in
Authentication failed for X: Timeout."Before trying it on my PC (Windows), I tried clearing the app's cache, uninstalling and reinstalling it, trying with mobile data and Wi-Fi, and restarting my phone. None of those things worked. Then I saw that the exact same thing is happening on my PC.
I tried creating a new Wizards of the Coast account, and I can log in and play without any problems. I don't understand what the problem is with my account or what the solution is. I've spent all day trying to log in and trying solutions, and it's a complete waste of time.Hello, I'm reporting an error that's been driving me crazy all day, trying to find "possible solutions" that aren't working. Yesterday, while playing a game, the app unexpectedly closed on my iPhone. To my surprise, this morning when I tried to log back into my account, I couldn't get in. I got a black screen with the message "Unable to log in
Authentication failed for X: Timeout."Before trying it on my PC (Windows), I tried clearing the app's cache, uninstalling and reinstalling it, trying with mobile data and Wi-Fi, and restarting my phone. None of those things worked. Then…
6 votes -
Unable to login
I cant get past the attached screen
7 votes -
Not receiving any gold for daily wins
Since this morning I haven’t been able to progress daily/weekly win progress or mythic ranking even when I win games. It also shows me as being sparky rank 0
8 votes -
No Progression on Wins to next level
Have been 1 win from Mythic in Standard twicw today, won my games and neither time was promoted to Mythic!
8 votes -
Dont gain my rank when winning on construct diamond tier1 4pip
I dont gain rank or get winning bonus but If I lose I lose my rank and If I win again after that I get everything as usual but this bug only happen If I almost promote to mythic i.e. diamond1 4pip
8 votes -
Quest not advancing
I have a quest to cast green and black spells. No matter how many I cast the quest is still showing 0 of 20.
8 votes -
rewards
Rewards and experience not given for appropriate progress and actions. Have played 10 games across the accepted formats and have received no credit for winning or playing lands.
8 votes -
Winning does not Count
Winning does not Count after any type of game. After a game is finished both victory and lose screen take a few more seconds than usual to appear and then my wins just dont count. zero progression for battle pass, daily/weekly rewards, ranking....just nothing. Without those rewards im not interested in playing at all.
8 votes -
Stuck on “waiting for the server”
The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.
7 votes -
Speed up animation for large amount of triggers or spell on the stack, repeat previous targeting for rest of the copy.
There is a issue with playing a storm deck where you create a large amount of trigger are on the stack, having to click the button for each of the copy of a storm card, and watch a 1 second(ish) animation for each card to trigger can take a minute or more to resolve. I wish to suggest 3 solution. 1.) add a button that appears on large stack that speed up or skip animation for the current stack until it resolve so card like brain freeze can resolve at a reasonable time that both player must opt in to press. 2.) a button for large amount of copy spells that allow you to retarget them so you can deny all retarget for that card name until the stack resolve. 3) to prevent using this feature to type to skip important trigger that you want to respond to, the ability to right click a card to put a hold on it( like what is done on phase of a turn) so that when you resolve a stack, the resolution of the stack will stop at the hold card, so player can have agency to interact as needed. the Issue with storm is the amount of time to play though the motion, and the only experience is actively worsening how it feel to play storm. Hopefully this or future implementation can be use to "reduce" the wait time of a storm deck for both side. Thank you for your time.
There is a issue with playing a storm deck where you create a large amount of trigger are on the stack, having to click the button for each of the copy of a storm card, and watch a 1 second(ish) animation for each card to trigger can take a minute or more to resolve. I wish to suggest 3 solution. 1.) add a button that appears on large stack that speed up or skip animation for the current stack until it resolve so card like brain freeze can resolve at a reasonable time that both player must opt in to…
5 votes -
Can’t play brawl
I can’t play brawl because it is stuck on the waiting for my opponent screen
5 votes -
Threshold indicator on Shoreline Looter doesn't work
Shoreline Looter has a Threshold ability that activates when there are 7 or more cards in the graveyard. However, the indicator on the corner of the card doesn't change from 0, despite there being multiple cards in the graveyard and the ability being active. This only happens with Shoreline Looter; other creatures with Threshold (in the same deck) don't have this problem, which has happened to me in PC and Android during Standard Play and Sparky matches.
7 votes -
Draft glitch causes 2 random cards to be selected if dragging a card when timer runs out
Windows 11. To trigger this glitch, click and drag a card during a draft, but do not let go or select it. While still holding the card, allow the timer to run out. The game will not select the card you are holding, but will instead select a random card (whatever the AI recommends). Now your user interface is glitched. You are unable to click or drag any cards in the next pack. Your only option is to click "Select Card" and take another card the AI suggested. At that point, normal selection is once again possible until you trigger the glitch again. This glitch results in not just 1 random card as a penalty for running out of time, but 2 random cards. This is clearly not intended behavior.
Windows 11. To trigger this glitch, click and drag a card during a draft, but do not let go or select it. While still holding the card, allow the timer to run out. The game will not select the card you are holding, but will instead select a random card (whatever the AI recommends). Now your user interface is glitched. You are unable to click or drag any cards in the next pack. Your only option is to click "Select Card" and take another card the AI suggested. At that point, normal selection is once again possible until you trigger…
4 votes -
Product Suggestions - Personal Ban list
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that absolutely ruin all fun in the game for me anyways, so why should that be different online? Even getting data on the cards people don't like playing against can provide helpful insights to card design in the future.
I know this feature will never see the light of day, but I still can't wait for the day I never go against another BORING Ouroboroid deck. Another boring, overpowered, anti-fun card will replace it of course, that's just how the meta goes these days in standard, but hopefully that next card won't be in what feels like 50% of all decks played against.
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that…
6 votes
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