MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4191 results found
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Slumbering cerberus not untapping
Slumbering cerberus not untapping when it should because of a creature dying in both turns
1 vote -
"Dies to Doom Blade" appears bugged
The "Dies to Doom Blade" achievement says it's for destroying creatures you control over any number of games, but it seems to count only one creature per match. I have a creature killer deck that regularly kills many creatures in a match and each time this happens, the count shown for the "Dies to Doom Blade" achievement only increases by 1.
8 votes -
Unable to log in from Italy
Since 23/04/2025 it's almost impossible to log in from Italy, always getting the "Server error".
As I am seeing, a lot of players are facing the same issue.9 votes -
problem recieving mastery pass rewards
didnt recieve my mastery pass rewards
5 votes -
Update 7/8/2025 Causing Crashes
The app has been crashing anytime it needs make a server transition, going to a draft of any sort; trying to open the store or even trying to play a game just causes a soft crash with a black screen.
6 votes -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
2 votes -
Sealed Games 3 times in a row second.. first 3 games..
Seaed.. 3 games.. 3 times I go second.. 3 losses ... this is ridiculous, i'd be embarrassed to have a game that constantly makes a player go second when it is well researched and found to be a very very very distinct advantage and in a comp I just paid for I go second 3 times in a row.. for the first 3 games....
It's pretty easy to see how debilitating that situation is how people would see your game for the **** it is... simple simple rules of fairness could be implemented, no more than 2 seconds in a row.
Seaed.. 3 games.. 3 times I go second.. 3 losses ... this is ridiculous, i'd be embarrassed to have a game that constantly makes a player go second when it is well researched and found to be a very very very distinct advantage and in a comp I just paid for I go second 3 times in a row.. for the first 3 games....
It's pretty easy to see how debilitating that situation is how people would see your game for the **** it is... simple simple rules of fairness could be implemented, no more than 2 seconds in a…
1 vote -
can't purchase gems
cannot proceed to payment page afgter clicking the amount of desired gems to purchase. it says waiting for server forever and the game would stuck there and i couldnt even exit the game or click anywhere to cancel.
2 votes -
Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers
Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.
2 votes -
Mimor bug
At Momir event(mid week magic), when I put Umori, the Collector onto the battlefield, MTGA became unresponsive.
2 votes -
cant cast instants
i lost several standard ranked games because i cant cast any instant spells during enemy turns. pls fix this bug
4 votes -
Client passes normal damage priority during first strike if first strike creatures removed before damage
This report is in relation to passing priority after first strike damage after the first strike creatures are removed.
The client is Mac OS X.
This happened during the final match of the draft on 9/1 at 12:57 am. I've attached the log files which I've just exported about 15 hours after the match. It occurred during my attack phase on turn 5.
How to reproduce:
- Active player (AP) attacks with multiple creatures, including one with first strike. AP has interaction available with a legal target and mana to cast it. Non-active player (NAP) also has removal they can cast to remove the creature with first strike.
- NAP assigns blocks and passes priority to AP.
- At this point, the client correctly shows the active player they can pass priority before first-strike damage. The active player does so.
- The non-active player receives priority before first-strike damage. NAP casts their removal on the first-strike creature before it does damage. The AP will now have no attacking creatures with first-strike.
- The client returns priority to the active player. At this point, the client says, "Pass to first strike damage."
- When clicking the button to pass priority, the client goes directly to normal damage, does not give either player priority, and creatures exchange damage.
What should happen:
What should happen is that in step 6, when the AP clicks to pass priority to first-strike damage, no damage should happen since there are no creatures with first-strike and the client should instead proceed to give the active player priority before normal combat damage.
Thank you for your help. Please let me know if there is anything else I can provide.
This report is in relation to passing priority after first strike damage after the first strike creatures are removed.
The client is Mac OS X.
This happened during the final match of the draft on 9/1 at 12:57 am. I've attached the log files which I've just exported about 15 hours after the match. It occurred during my attack phase on turn 5.
How to reproduce:
- Active player (AP) attacks with multiple creatures, including one with first strike. AP has interaction available with a legal target and mana to cast it. Non-active player (NAP) also has removal they can cast…
2 votes -
All graphical assets disappeared after several 1/1 tokens blocked and died
Hi,
Event occurred on my iPad 10th Generation
Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following the animation no longer occurring, my opponent activated Lluwen on the following turn. When he did, a singular token appeared on the battlefield with no number to indicate how many there were (there should have been 7 I believe). I then also activated my own Lluwen, and the exact same thing happened on my side of the board.
Once this occurred, I attempted to restart the Arena app. When I loaded back into the game, all graphical assets were completely missing, and there was now a new background. (I could still see the timer bar running, but no cards appeared anywhere).
I attempted to then load into the game on a different iOS device (iPhone 15 Pro Max), and I had the same experience, except the background was once again different.
Hi,
Event occurred on my iPad 10th Generation
Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred). Following…
1 vote -
Can't select between two choices
Can't select between choices. Anytime I playa card or use an ability that gives the "choose an option" prompt (in my games using station on Evendo vs. tapping it for mana; playing or casting Boseiju; casting one or the other side of the adventure spell) nothing is selectable. Z does not undo the attempt, I cannot select either option, and pressing cancel does nothing. Hitting enter will pass through to my opponent's turn.
1 vote -
Bug Report: Painter's Servant Requires Mythic Wildcard Despite Never Being Mythic Rare
I would like to report a bug regarding the card Painter's Servant on MTG Arena.
Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.
This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.
Please review this issue and adjust the crafting rarity accordingly, or clarify if this behavior is intended.
I would like to report a bug regarding the card Painter's Servant on MTG Arena.
Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.
This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.
Please review this issue and adjust the crafting rarity accordingly, or clarify if this…
1 vote -
Attack never finished
Should have ended game. Opponent tapped out, used focus fire to clear their only defender. Attack animation never plays, damage isn't dealt, they then immediately start turn. No cards played or damage // game loss prevention on field.
1 vote -
Reconnection issues when network changes
When playing on mobile, at least Android. If your phone changes from wifi to mobile network or vice versa during match you get notification about that you should reconnect. After selecting reconnect it rarely actually reconnects. This requires restart of whole game. Also then reconnecting takes at least one timeout to runout during your turn. Only when new event of timeout starts you actually reconnect to game.
1 vote -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
TP-Link disconnects when I open the client
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show repeated network errors during startup:
-NameResolutionFailure when trying to send HTTP requests (DNS resolution fails)
-Multiple "The operation has timed out errors"
-Failed to receive data responses
-Requests being canceled after repeated retries (TaskCanceledException)
-Errors happen during startup/login-related calls (fast login, Doorbell/BIKE messages, Backtrace reporting)This suggests that during startup the client tries to reach backend, login, or telemetry endpoints, but DNS resolution or connectivity fails. The client then retries several requests until they time out or get canceled.
What’s unusual is that these errors happen at the same time my mesh node loses connectivity (red light). Once I close the game, the network immediately recovers. This makes it look like the startup network traffic pattern is somehow triggering a failure in my router/mesh (DNS, firewall, NAT table, or similar), rather than a simple temporary disconnect.
My setup
-Desktop PC connected via Ethernet
-TP-Link Mesh system (PC connected to a mesh node, not directly to the main router)
-Issue happens before the splash screen
-Network drops only while the game is running
-Connection restores instantly after closing the gameI can provide full logs, network captures, router model, or run any tests you recommend if that helps identify the cause. Please let me know if there are specific domains, ports, or endpoints that should be allowlisted, or if there’s any known issue related to startup networking.
Thank you for your time and help.
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show…
1 vote -
Changeling doesn't deactivate
I used Tishana's Tidebender on a shapeshifter type creature. The Changeling ability greyed out, but the creature type continued to say "shapeshifter (all)" instead of just "shapeshifter". Then it counted as a demon and wrecked me.
1 vote
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